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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

November 24, 2022

Josh Randle received very well, clearly explained everything before repair. He provided continuous updates and recommendations. More

by Maruthi Yeluri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Nov 26, 2022 -

BMW of Southpoint responded

Maruthi Yeluri, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2022

This dealership is the best car dealer I've ever worked with in my 55 years of driving, buying and maintaining cars. Wow. Friendly, customer-focused, expert and knowledgeable, especially about the comput More

by pilotcfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Jeff, Anthony, Curtis, Ed, Katelyn Spinner, Tyler Bowyer
Nov 24, 2022 -

BMW of Southpoint responded

Pilotcfi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2022

Thanks to Jordan Jones for making my service experience exceptional! He answered all my questions and made sure my expectations were met. More

by jeanwesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
Nov 23, 2022 -

BMW of Southpoint responded

Jeanwesson, we are so pleased you enjoyed your visit to BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2022

Ed Hagen is professional, and fabulous. He was a a great help when we purchased our lease. I will certainly call on him when it's time to purchase a new BMW! More

by shulabernard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Hagen
Nov 22, 2022 -

BMW of Southpoint responded

Shulabernard, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2022

Jessica was very professional and provided excellent follow-up. Everything went as promised and made the experience very easy. More

by Todd.tonnemacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 22, 2022 -

BMW of Southpoint responded

Todd.tonnemacher, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

November 19, 2022

Always great service here! I’ve been taking my BMWs here for almost a decade! Josh Randle was able to source a very hard to find battery and got my X5 back on the road quickl More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Nov 22, 2022 -

BMW of Southpoint responded

Justin, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2022

I recently had an appointment for routine service and heat repair and ALEX KUSZAJEWSKI helped to get me great prices on the maintenance and kept me up to date on the repair process More

by anitadaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX KUSZAJEWSKI
Nov 22, 2022 -

BMW of Southpoint responded

Anitadaniels, thank you so much for your positive comments about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2022

Awesome service w/ the entire team at BMW of Southpoint w/ special mention to Josh Randle, Jennifer Butler and Patricia Fradenburg, as usual! Maintenance is done on time with good communication and clean/ More

by Jsprink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Nov 21, 2022 -

BMW of Southpoint responded

Jsprink, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2022

Walk-in Tuesday afternoon with a check engine light and 2 other issues…car is ready Wednesday at noon. Thanks to Malcolm for finding a way to make it happen More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Nov 20, 2022 -

BMW of Southpoint responded

Sam, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 17, 2022

I was notified by BMW of Southpoint my 430i had two recalls. Jordan Jones took very good care of me. He was so polite and knowledgeable. They did not have rentals due to a shortage so he quickly called More

by jmjones
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
Nov 20, 2022 -

BMW of Southpoint responded

Jmjones, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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