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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

December 09, 2022

During my service appointment on December 5, 2022, Malcom recommended a warranty extension which, I thoroughly appreciated him for going above and beyond. As always, ensured that all was completed to satisf More

by jeffdixon335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
Dec 12, 2022 -

BMW of Southpoint responded

Jeffdixon335, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 05, 2022

Excellent service provided and willing to accommodate scheduling challenges with tire delivery. Overall experience was great. More

by MikeBrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative Nate Gibson
Dec 07, 2022 -

BMW of Southpoint responded

Mikebrack, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2022

Excellent service and professional people at BMW of Southpoint. The service is of high order. More

by Mister_chandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Dec 03, 2022 -

Mister_chandra responded

Excellent service and professional people at BMW of Southpoint. The service is of high order.

Dec 03, 2022 -

Mister_chandra responded

Yes

December 02, 2022

Excellent dealership. Neat and clean and have good display of all BMW models . Our sales representative Jose Lara was extremely competent, helpful and made our buying expe More

by docsfinx2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lara
Dec 04, 2022 -

BMW of Southpoint responded

Docsfinx2, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day!

November 30, 2022

BMW Southpoint is excellent. They are always courteous and fair. I both purchased my car and take two BMWs there for service and it's top notch. We've had some minor warranty cla More

by Anthony S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Dec 01, 2022 -

BMW of Southpoint responded

Anthony S., thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

November 29, 2022

Excellent service. They sent an informative video of the car's status during the inspection. Jordan is amazing and answered my questions patiently and shared more relev More

by kkondav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
Nov 30, 2022 -

BMW of Southpoint responded

Kkondav, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2022

Great place to buy cars and get them serviced. I can always count on getting my car fixed right eveytime. I have no problems driving over 35 miles to them knowing I can trust them and thier work. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 28, 2022 -

BMW of Southpoint responded

Joe, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 26, 2022

The service department at BMW of Southpoint, especially Jessica, is the absolute best service representative I've ever dealt with. More

by aslandtitle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Nov 28, 2022 -

BMW of Southpoint responded

Aslandtitle, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Very good service and very knowledgeable individuals, this is my 5th BMW and there is no place for service like this one More

by Egriman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Nov 25, 2022 -

Egriman responded

Excellent just b

November 25, 2022

Excellent service and very comprehensive. This is my 5th bmw and without a doubt the best place to get service More

by Egriman
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Nov 25, 2022 -

Egriman responded

Great job in providing great customer service

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