BMW of Southpoint

BMW of Southpoint installed a performance tune on my 2019 M5C. Cole Grove, the customization specialist, scheduled the service and loaner vehicle. Kenneth Butron, my service advisor, kept me updated with t M5C. Cole Grove, the customization specialist, scheduled the service and loaner vehicle. Kenneth Butron, my service advisor, kept me updated with the progress and went above and beyond tracking down several items I left in the loaner vehicle. Thank you Kenneth! More

Great service! I was in and out with no problems. Plus they washed and vacuumed my car free of charge. I was in and out with no problems. Plus they washed and vacuumed my car free of charge. More

Staff well knowledgeable and helpful, efficient and finished the work on schedule. Except they unplugged my car cam during service, but did not plug it back in after the work is done finished the work on schedule. Except they unplugged my car cam during service, but did not plug it back in after the work is done More

Mr. Harold Harris did an excellent job with my BMW service visit on January 6th. He explained about the necessary service and other recommendations. The entire team did a great job with completing t service visit on January 6th. He explained about the necessary service and other recommendations. The entire team did a great job with completing the work in a reasonable amount of time and were very kind. Great job! More

Service/repair work at BMW of Southpoint (Durham, NC) has been excellent as always. Staff is professional, courteous, trustworthy, and provides clear and transparent inspection in order to maintain vehicle h been excellent as always. Staff is professional, courteous, trustworthy, and provides clear and transparent inspection in order to maintain vehicle health for longer mileage and ride enjoyment! Supervisor Patricia Fradenburg and Service Advisor Josh Randel have been a pleasure to work with and are fantastic! BMW continues the tradition as a fun driving machine! More

Always professional and accommodating. Enjoy the “family like” service and attention when bringing my car in for servicing. Enjoy the “family like” service and attention when bringing my car in for servicing. More

I worked with Anthony Scott and he was fantastic! Had routine service on my X5 and like always the service was outstanding... Thank you Had routine service on my X5 and like always the service was outstanding... Thank you More

The service was swift and efficient. They had all the parts in house which made major work quick. My advisor Josh was very clear and communicated in a manner that was easy to understand. They had all the parts in house which made major work quick. My advisor Josh was very clear and communicated in a manner that was easy to understand. More

Great service again! Malcolm Fields got me in and out of my service appointment efficiently and with solid work. Maintenance work was done well and solid recommendations Malcolm Fields got me in and out of my service appointment efficiently and with solid work. Maintenance work was done well and solid recommendations of what upcoming work was needed and what was extra. Appreciate the great service once again! More

Friendly team. Answered all my questions and service was done quickly. Great waiting area with drinks and snacks Answered all my questions and service was done quickly. Great waiting area with drinks and snacks More