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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

January 12, 2023

Great service! I was in and out with no problems. Plus they washed and vacuumed my car free of charge. More

by candacecjohnson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Jan 16, 2023 -

BMW of Southpoint responded

Candacecjohnson28, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2023

Staff well knowledgeable and helpful, efficient and finished the work on schedule. Except they unplugged my car cam during service, but did not plug it back in after the work is done More

by javabeana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Jan 12, 2023 -

BMW of Southpoint responded

Javabeana, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day!

January 07, 2023

Mr. Harold Harris did an excellent job with my BMW service visit on January 6th. He explained about the necessary service and other recommendations. The entire team did a great job with completing t More

by bcmnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jan 09, 2023 -

BMW of Southpoint responded

Bcmnc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Always professional and accommodating. Enjoy the “family like” service and attention when bringing my car in for servicing. More

by GLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Jan 08, 2023 -

BMW of Southpoint responded

Glee, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

January 06, 2023

Service/repair work at BMW of Southpoint (Durham, NC) has been excellent as always. Staff is professional, courteous, trustworthy, and provides clear and transparent inspection in order to maintain vehicle h More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg, Josh Randel
Jan 08, 2023 -

BMW of Southpoint responded

JB, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

January 06, 2023

I worked with Anthony Scott and he was fantastic! Had routine service on my X5 and like always the service was outstanding... Thank you More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jan 08, 2023 -

BMW of Southpoint responded

Rob, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2023

The service was swift and efficient. They had all the parts in house which made major work quick. My advisor Josh was very clear and communicated in a manner that was easy to understand. More

by evan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 05, 2023 -

BMW of Southpoint responded

Evan123, thank you so much for your positive comments about BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

January 04, 2023

Great service again! Malcolm Fields got me in and out of my service appointment efficiently and with solid work. Maintenance work was done well and solid recommendations More

by annegrimm00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Jan 05, 2023 -

BMW of Southpoint responded

Annegrimm00, we are so happy to read such a great review about BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2023

Friendly team. Answered all my questions and service was done quickly. Great waiting area with drinks and snacks More

by aearlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Jan 03, 2023 -

BMW of Southpoint responded

Aearlen, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

January 01, 2023

The staff was very friendly and helpful, and my car service was handled in a timely manner More

by Celeste Marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Jan 03, 2023 -

BMW of Southpoint responded

Celeste Marin, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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