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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

February 20, 2023

I have had BMW Southpoint service my BMWs for years now. Their service team always take good care of me and I love how they use quick texts to keep me updated. I recently worked with Jessica and she was abs More

by GrandMasterKhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mccaffrey
Feb 23, 2023 -

BMW of Southpoint responded

Grandmasterkhan, we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2023

Everyone was so nice professional and helpful in assisting me while I was there getting my car repaired More

by greives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Feb 22, 2023 -

BMW of Southpoint responded

Greives, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 18, 2023

Superb service for our iX. @Malcomb Fields was terrific. And we always start with Ed Hagen who is also a rock star. We have had 6 BMWs and we always will come back for more More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields and Ed Hagen
Feb 20, 2023 -

BMW of Southpoint responded

Henry, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2023

Jordan really helped me to get timely service. I was in and out in less than two hours. More

by jlb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 18, 2023 -

BMW of Southpoint responded

Jlb3, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2023

Very professional staff that took care of my car services and attentive to my needs. They went in detail what my car needed including a video. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Feb 16, 2023 -

BMW of Southpoint responded

Robert, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 13, 2023

Harold was great. He helped us out very well. Thanx dude for all your help. More

by r6150p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold
Feb 16, 2023 -

BMW of Southpoint responded

R6150p, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2023

We have been a BMW of Durham customer for years. We would not go any where else. We love Ed Hagen, Pat and the whole team there. They really are like family. More

by Mandyllove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Hagen
Feb 13, 2023 -

BMW of Southpoint responded

Mandyllove, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2023

Excellent service and spotless facilities! Arthur Collins-Pendleton is an excellent service manager at BMW of Southpoint. He got me in and out in a short period of time, even though my online More

by Thomas Farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Collins-Pendleton
Feb 10, 2023 -

BMW of Southpoint responded

Thomas Farmer, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

February 08, 2023

This was my first car service appointment at BMW of Southpoint and I was very pleased with the experience. Check in was quick and the car was ready when promised. The service video was a very nice, u More

by David G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Feb 10, 2023 -

BMW of Southpoint responded

David G., we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2023

Harold was great! His service exceeded my expectations. I will definitely be recommending Harold to friends and family. More

by S. Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Feb 07, 2023 -

BMW of Southpoint responded

S. Hill, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

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