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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

April 20, 2023

Thank you to the Southpoint team for your outstanding service. Jordan Jones in the service department was amazing with getting me in and out in one day! More

by crystellavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
Apr 21, 2023 -

BMW of Southpoint responded

Crystellavila, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 20, 2023

The service department has been wonderful to work with and have taken care of me and my BMW! Jessica has been just amazing. More

by Glenndickson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Apr 20, 2023 -

Glenndickson11 responded

BMW under all of the industry strains for good labor, BMW continues to take care of the customer. BMW continues to strive for better service each and every time.

April 20, 2023

Thank you to BMW Southpoint for helping me with my finding my new vehicle! Jose Lara, my sales advisor, was very helpful and helped me purchase my new BMW. More

by crystellavila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lara
Apr 21, 2023 -

BMW of Southpoint responded

Crystellavila, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. If you have any further questions, please give us a call. We're always happy to help!

April 19, 2023

Great Service. Quick to address issues. I dropped my car off and it was taken care of promptly, More

by bmw5cpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
Apr 20, 2023 -

BMW of Southpoint responded

Bmw5cpo, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2023

The Service Department is led by a Highly Competent, service oriented manager who always gets it right. I’ve own nothing but BMW’s over the past 20 years. My decision to own these cars is because of Pa More

by Wendell M. Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg and Malcolm Fields
Apr 18, 2023 -

BMW of Southpoint responded

Wendell M. Davis, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2023

Thank you to the entire Southpoint family! Kenneth Butron (advisor) and Caleb(technician) provided a great experience during my last visit. More

by Dr. P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Apr 17, 2023 -

BMW of Southpoint responded

Dr. P, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

Routine maintenance visit for oil change, tire rotation, brake fluid replacement, and a hand car wash. Alex (Kuszajewski) was great! Everything was completed in about 3 hours while I waited, SUPER! More

by doc09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kuszajewski
Apr 17, 2023 -

BMW of Southpoint responded

Doc09, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2023

Great customer from beginning to end. Nate Gibson kept me up to date until service was complete. More

by malewis93
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Gibson 5 stars all the way!!!
Apr 17, 2023 -

BMW of Southpoint responded

Malewis93, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!

April 13, 2023

The service department has always been great at Southpoint. My advisor, Anthony, let me know what other additional services were needed on my vehicle without any pressures. In all, they've been ver More

by para7080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Apr 17, 2023 -

BMW of Southpoint responded

Para7080, we are so pleased you enjoyed your visit to BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2023

Kenneth Butron is amazing! His service and knowledge keeps getting better snd better. He is trustworthy and thorough. He never pressures me while at the same time he keeps i More

by Tieluke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Apr 12, 2023 -

Tieluke responded

Kenneth Butron is amazing! His service and knowledge keeps getting better snd better. He is trustworthy and thorough. He never pressures me while at the same time he keeps it real. He is patient in explaining everything needed from most important on down. He even sends me a print out via email detailing what is needed and the costs associated. Kudos to Kenneth for your loyalty to your customers.

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