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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

May 07, 2023

Service was seamless and I never once felt as if I didnt know what was going on or that I was being jerked around. More

by Keishea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
May 09, 2023 -

BMW of Southpoint responded

Keishea, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2023

BMW Southpoint is my one and only BMW dealer in North Carolina. I’ve been using them for years for sales and for service. They are honest, caring, expert, quality centric, and extremely customer focused. More

by pilotcfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Jeff, Pat, Curtis, Ed
May 08, 2023 -

BMW of Southpoint responded

Pilotcfi, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2023

Excellent service! Collins was my service advisor & kept me informed of the status of my vehicle. I also love the walk around video that’s provided after my service. More

by aiyana244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collins Pendleton
May 06, 2023 -

BMW of Southpoint responded

Aiyana244, we are so pleased you enjoyed your visit to BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2023

Outstanding customer service and support throughout my oil change! I just wish they had loaner cars for all customers. More

by anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Katelyn Spinner, Tyler Bowyer
May 04, 2023 -

BMW of Southpoint responded

Anthony, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 27, 2023

They went out of their way to get my issues resolved and were very helpful. More

by Jonyxx919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex KUSZAJEWSKI, Ken burton
Apr 28, 2023 -

BMW of Southpoint responded

Jonyxx919, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2023

Buy from Shahab Sheibani ! ! He is awesome and very professional. He is my salesperson for life. More

by Selena.Tuck1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibabi
Apr 28, 2023 -

BMW of Southpoint responded

Selena.Tuck1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

April 24, 2023

Outstanding customer service. Nate Gibson and his team are always very professional and the communication with the customer is first class. More

by charlotte vick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Apr 26, 2023 -

BMW of Southpoint responded

Charlotte Vick, thank you so much for your positive comments about BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

Apr 26, 2023 -

charlotte vick responded

Thank you! You too!

April 22, 2023

BMW Southpoint has been terrific at every level. I leased my BMW at another dealership, but after such great service, I wouldn't go anywhere else for my next purchase or service. Jessica in the serv More

by BA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 23, 2023 -

BMW of Southpoint responded

BA, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

April 21, 2023

Car needed a recall service that would take up to 3 days. I was able to get a loaner car as we are a one-car family. The service was excellent and Alex was very pleasant and wonderful in keeping me up to dat More

by Linda Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn
Apr 23, 2023 -

BMW of Southpoint responded

Linda Charles, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2023

We had an amazing purchase experience with Shahab Sheibani at the BMW Southpoint dealership. He was extremely helpful throughout the process (build through delivery), very friendly person to work wit More

by jthomask
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Apr 23, 2023 -

BMW of Southpoint responded

Jthomask, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a wonderful day!

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