BMW of Southpoint

The staff is extremely knowledegable and always very friendly. The service experienced is exactly what I would expect when I take in my 7-series. I cannot say the same for other BMW dealerships, which i friendly. The service experienced is exactly what I would expect when I take in my 7-series. I cannot say the same for other BMW dealerships, which is why I drive almost two hours to go to Perfomance BMW, when dealerships in Kinston and Fayetteville are closer. More

Fred and his team were extremely helpful during my recent service appointment for my certified preowned bmw. Overall performance was very knowledgeable, helpful, and above all extremely prompt in keeping me service appointment for my certified preowned bmw. Overall performance was very knowledgeable, helpful, and above all extremely prompt in keeping me updated with the latest and greatest with my car. They even went above and beyond to assit in the process of retrofitting my car with BMW accessories. I had such an excellent experience with performance I will continue to utilize their expertise with any future maintaince/servicing for my car - worth the drive from Raleigh for such excellent service. Regards, One extremely satisfied customer More

I took my 335I to Performance for my yearly inspection to renew my license tag but while there, Kevin pointed out that I had free maintenance items that could be accomplished during the visit. In addition, renew my license tag but while there, Kevin pointed out that I had free maintenance items that could be accomplished during the visit. In addition, a small dent was discovered (door ding) that could be repaired was found. In one trip, three issues were solved. Kevin kept me up to date with all the work as it was being finished and repeatedly asked if there was anything that I needed during the wait. Outstanding job by Kevin at a dealership that consistently outperforms expectations. More

Performance BMW has the most courteous, friendly, and knowledgeable team of sales personnel, finance officers, service technicians, and receptionists. They go out of their way to make the sales, service knowledgeable team of sales personnel, finance officers, service technicians, and receptionists. They go out of their way to make the sales, service, and support a smooth process. Shawn is the best sales person I've ever worked with. More

Scott consistently is friendly and helpful with scheduling service work and explaining what wrok is needed and why; and the work is high quality and completed when promised. scheduling service work and explaining what wrok is needed and why; and the work is high quality and completed when promised. More

Colin listened very well to what I said I wanted in a car and provided me with one that met all of my needs within hours after meeting me and discussing options. and provided me with one that met all of my needs within hours after meeting me and discussing options. More

Very friendly, professional service, organized very well all the steps, explained quite nicely, overall very positive feeling. Rated price as good and not great, but this is BMW, so expected to pay more. all the steps, explained quite nicely, overall very positive feeling. Rated price as good and not great, but this is BMW, so expected to pay more. More

The appointment for service was made that fit my schedule. I was met as soon as I walked into the dealership and taken care of at once. The correct service was performed and the service was comple schedule. I was met as soon as I walked into the dealership and taken care of at once. The correct service was performed and the service was completed when promised. When I arrived to pickup the vehicle I was handled quickly and the car was delivered to me so I didn't have to search for the vehicle. It was clean inside. Everyone I came in contact with had a smile and a hello. More

Performance BMW truly cares about your happiness in a BMW and they will go to all ends to make sure of that. In addition, they are very curteous. and they will go to all ends to make sure of that. In addition, they are very curteous. More

If you have a problem and discuss those problems with Performance, they will do their best to resolve it. They want you to be a return customer, so they do want to make you happy. This is my third car Performance, they will do their best to resolve it. They want you to be a return customer, so they do want to make you happy. This is my third car from Performance, that should speak volumes! More