BMW of Southpoint

Fast service and great customer support. They offered ubers to and from the dealership when picking up/dropping off my car, and Malcolm Fields was quick to respond to any of my questions thr They offered ubers to and from the dealership when picking up/dropping off my car, and Malcolm Fields was quick to respond to any of my questions throughout the process. More

I always have a great experience at BMW of Southpoint. Nate is always professional and very helpful. I appreciate when they are upfront about the waiting time for service to be completed. Nate is always professional and very helpful. I appreciate when they are upfront about the waiting time for service to be completed. More

We have two cars we get serviced here. Kenny and Malcolm take great care of us and we couldn't be happier. The customer service is fantastic and the sales team is also on point if you're i Kenny and Malcolm take great care of us and we couldn't be happier. The customer service is fantastic and the sales team is also on point if you're in the market for a new car. More

Good amenities while waiting and courteous and responsive staff members. I purchased my beamer here and came back for a service. Kenneth helped me with my service appointment. staff members. I purchased my beamer here and came back for a service. Kenneth helped me with my service appointment. More

I had a wonderful experience with Thomas Scozzafava he was my personal Client Advisor at BMW Southpoint in Durham NC. Thomas showed the upmost respect and consideration for all my thousands of questions was my personal Client Advisor at BMW Southpoint in Durham NC. Thomas showed the upmost respect and consideration for all my thousands of questions regarding the I4 35 edrive that I ordered in Feburary and took delivery on 04/24/23. Thomas was very knowledgeable of the vehicle and was very patient in showing me all the features. He even washed and shine my tires on a recent visit. This was my first BMW and my second EV so I trusted Thomas expertise of the vehicle. Thank you Thomas Scozzafava for all that you have done in makeing my first BMW purchase hasle free. God bless you and may you continue to prosper! Thomas deserves a 10 star rating! More

Great service as always. I used to service my old 328i at BMW Southpoint, then I had another car for some time, and now I got a new BMW and it wasn’t even a question for me w I used to service my old 328i at BMW Southpoint, then I had another car for some time, and now I got a new BMW and it wasn’t even a question for me where to take my car to for the service, only to BMW Southpoint! Kenneth Butron was great, very knowledgeable and professional advisor! Helped me a lot with some specifics regarding to my car, thanks a lot Ken! More

Horrible service on every level. It is difficult for me to comprehend how one car part costs $300 (an oxygen sensor). Then, to install the part it cost almost $500 in labor. BMW c It is difficult for me to comprehend how one car part costs $300 (an oxygen sensor). Then, to install the part it cost almost $500 in labor. BMW cars are one of the most costly cars to maintain. $500 for labor is legal theft. After my car was serviced they said that they would bring the car out front, but they forgot about me. After waiting outside for 20 minutes I went back inside to ask where my car was. He apologized and said he forgot. More

They checked my car for the brake and service engine lights and conducted a state inspection and did a great job at providing all the resources I needed to fix the issues. lights and conducted a state inspection and did a great job at providing all the resources I needed to fix the issues. More

Excellent dealership. Courteous personnel and the cleanest facilities. Worth going out of my way for any service need. Courteous personnel and the cleanest facilities. Worth going out of my way for any service need. More

Excellent service by Jessica really appreciated your support on addressing all of my concerns thank you! support on addressing all of my concerns thank you! More