BMW of Southpoint

June 5th, 2023: Always glad to bring my X3 in and see Josh Randle greet me as a Service Advisor. Great customer service, genuine, and makes the entire visit smooth. Also love the mechanic videos showing Josh Randle greet me as a Service Advisor. Great customer service, genuine, and makes the entire visit smooth. Also love the mechanic videos showing and inspecting the underside of the vehicle. Thank you! More

This is an awesome Team. From Alex KUSZAJEWSKI, the Check-in professional to the technicians, well done all around. An email response I sent about BMW 530I Inspection: - From Alex KUSZAJEWSKI, the Check-in professional to the technicians, well done all around. An email response I sent about BMW 530I Inspection: - Auto Technician - cc: General Manager: - "A First" - I have been driving since 1974. Getting autos checked up and repaired since then as well. This video / verbal update is the first type I have ever received. Great detail, and clearly demonstrates an interest in and concern for the customer/client. - Driving from Cumberland County to make my auto purchase at BMW Southpoint continues to be a *great move*. - Well done! Thank you. - In Success with You, - James McIver | Sr Consultant, Project Management More

Great service at BMW Southpoint! Kenneth Butron was very responsive. The video review from the mechanic was very helpful in determining additional recommended services . thanks for Kenneth Butron was very responsive. The video review from the mechanic was very helpful in determining additional recommended services . thanks for washing my car! KT More

Great service! Collin,especially, was very helpful when I brought my car in for the first service. He will be the “go to” employee in future appointments. Collin,especially, was very helpful when I brought my car in for the first service. He will be the “go to” employee in future appointments. More

Would recommend this BMW dealership to anyone who owns a BMW. Great customer Service and experience!!! Thank you, Nate! BMW. Great customer Service and experience!!! Thank you, Nate! More

I was very happy with the purchase experience with Paula; everything went smoothly and the questions were all answered. everything went smoothly and the questions were all answered. More

My last service visit was an example of an ideal service visit. Kenneth Butron kept me informed every step of the way, and got me back in my car ASAP. visit. Kenneth Butron kept me informed every step of the way, and got me back in my car ASAP. More

Fantastic customer service and the care by the service team! Special thanks to Malcolm Fields for always making it an enjoyable experience! team! Special thanks to Malcolm Fields for always making it an enjoyable experience! More

Great service as always. My service advisor Anthony was very pleasant and professional. Keep me advised at every step. My service advisor Anthony was very pleasant and professional. Keep me advised at every step. More

Outstanding service! They completed maintenance service, oil change and replaced the front and rear brakes with a great deal of professionalism and proficiency. My car d They completed maintenance service, oil change and replaced the front and rear brakes with a great deal of professionalism and proficiency. My car doesn't vibrate anymore while breaking! Thank you for your service! More