BMW of Southpoint

I recently had my oil changed and car inspected. The team at Hendrick was so professional and made recommendations without being pushy. Jordan, the best guy to work with, is so kind, proficient, and The team at Hendrick was so professional and made recommendations without being pushy. Jordan, the best guy to work with, is so kind, proficient, and ready to advise. I will certainly continue taking my x4 M40i to Hendrick because I know it is getting the certified care it needs. More

Very helpful and pleasant team! Everyone is helpful and do the upmost to make sure you have an excellent experience each time! Cole and his team in the performance center, gets the Everyone is helpful and do the upmost to make sure you have an excellent experience each time! Cole and his team in the performance center, gets the job done! More

Video sent by technician is a good idea. Sending customers to a review web site and asking them to find the dealership to be reviewed... not a good idea at all; screams of impersonal custome Sending customers to a review web site and asking them to find the dealership to be reviewed... not a good idea at all; screams of impersonal customer-dealer relationship, Similarly, while I appreciate the text communication, I have no idea who is seeing my texts because they all come from the same number. More

June 5th, 2023: Always glad to bring my X3 in and see Josh Randle greet me as a Service Advisor. Great customer service, genuine, and makes the entire visit smooth. Also love the mechanic videos showing Josh Randle greet me as a Service Advisor. Great customer service, genuine, and makes the entire visit smooth. Also love the mechanic videos showing and inspecting the underside of the vehicle. Thank you! More

Very knowledgable and courteous staff who provide great service and always get the job done service and always get the job done More

Great service at BMW Southpoint! Kenneth Butron was very responsive. The video review from the mechanic was very helpful in determining additional recommended services . thanks for Kenneth Butron was very responsive. The video review from the mechanic was very helpful in determining additional recommended services . thanks for washing my car! KT More

Great service! Collin,especially, was very helpful when I brought my car in for the first service. He will be the “go to” employee in future appointments. Collin,especially, was very helpful when I brought my car in for the first service. He will be the “go to” employee in future appointments. More

Would recommend this BMW dealership to anyone who owns a BMW. Great customer Service and experience!!! Thank you, Nate! BMW. Great customer Service and experience!!! Thank you, Nate! More

This is an awesome Team. From Alex KUSZAJEWSKI, the Check-in professional to the technicians, well done all around. An email response I sent about BMW 530I Inspection: - From Alex KUSZAJEWSKI, the Check-in professional to the technicians, well done all around. An email response I sent about BMW 530I Inspection: - Auto Technician - cc: General Manager: - "A First" - I have been driving since 1974. Getting autos checked up and repaired since then as well. This video / verbal update is the first type I have ever received. Great detail, and clearly demonstrates an interest in and concern for the customer/client. - Driving from Cumberland County to make my auto purchase at BMW Southpoint continues to be a *great move*. - Well done! Thank you. - In Success with You, - James McIver | Sr Consultant, Project Management More

I was very happy with the purchase experience with Paula; everything went smoothly and the questions were all answered. everything went smoothly and the questions were all answered. More