BMW of Southpoint

Excellent overall! Adam was my sales person - he was incredibly helpful and patient. Honestly, I was just beginning to explore vehicles and while I had my eye on the X5 Adam was my sales person - he was incredibly helpful and patient. Honestly, I was just beginning to explore vehicles and while I had my eye on the X5, I can say I wasn't ready. This was truly a no-pressure sale, with attention and care which led me to a rather quick decision. The team there works well together, which makes it even better for the client. I love my new car, and I'm counting on the service experience to be equally as good as the sale was. Thanks Adam for exceptional service. More

Excellent customer service. Was only in for state inspection. Wait time was as promised. Service rep Alex was very helpful. Was only in for state inspection. Wait time was as promised. Service rep Alex was very helpful. More

My first experience with Henrick was excellent. I was quickly in and out with a rental . When it was time to pick up it was no seamless. I was quickly in and out with a rental . When it was time to pick up it was no seamless. More

This dealership is by far is top notch above the rest. The staff is extremely friendly and professional. The atmosphere is welcoming and comfortable. They provided me and safe ride to and from work durin The staff is extremely friendly and professional. The atmosphere is welcoming and comfortable. They provided me and safe ride to and from work during my repair. I will refer family and friends to this dealership. More

Great service and clear communication of what is needed for a car with clear explanation. for a car with clear explanation. More

Enjoyed working with our salesman and management team. Did not enjoy the being presurred to buy warranty. The service department is great. Did not enjoy the being presurred to buy warranty. The service department is great. More

I recently had my oil changed and car inspected. The team at Hendrick was so professional and made recommendations without being pushy. Jordan, the best guy to work with, is so kind, proficient, and The team at Hendrick was so professional and made recommendations without being pushy. Jordan, the best guy to work with, is so kind, proficient, and ready to advise. I will certainly continue taking my x4 M40i to Hendrick because I know it is getting the certified care it needs. More

Very helpful and pleasant team! Everyone is helpful and do the upmost to make sure you have an excellent experience each time! Cole and his team in the performance center, gets the Everyone is helpful and do the upmost to make sure you have an excellent experience each time! Cole and his team in the performance center, gets the job done! More

Video sent by technician is a good idea. Sending customers to a review web site and asking them to find the dealership to be reviewed... not a good idea at all; screams of impersonal custome Sending customers to a review web site and asking them to find the dealership to be reviewed... not a good idea at all; screams of impersonal customer-dealer relationship, Similarly, while I appreciate the text communication, I have no idea who is seeing my texts because they all come from the same number. More