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BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

August 03, 2021

Service experience was excellent, thanks to Nate. He delivered a seamless customer experience. Timely follow-up, and ownership for my service experience. Thank you, Nate! More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Aug 18, 2021 -

BMW of Southpoint responded

Paul, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2021

Great working with Nate Gibson in the service departs, provided constant updates, no hard sell in terms of other services. He balanced advise to what was right for me, not overselling like many other gara More

by Barry C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Aug 18, 2021 -

BMW of Southpoint responded

Barry C, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2021

I’m VERY grateful and Super satisfied with the services that BMW at South Point performed on my 528i’s coolant system and radiator. My car drives a WHOLE lot better and safer than it did before I brought t More

by mustafabey438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Clark
Aug 18, 2021 -

BMW of Southpoint responded

Mustafabey438, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day!

August 01, 2021

i had an awesome experience at BMW Southpoint a couple weeks ago. everyone there was so helpful ! I would definitely be back for my next vehicle purchase. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
Aug 18, 2021 -

BMW of Southpoint responded

Andy, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

July 30, 2021

Had outstanding experience working with Tyler. He is smart, honest and do every effort to maximize customer satisfaction. He even goes extra mile to make customers happy. Thanks Tyler. More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Tyler Bowyer
Aug 13, 2021 -

BMW of Southpoint responded

Amy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2021

I wanted to take few minutes to rate my experience of purchasing a car at BMW SouthPoint. The process was very smooth from beginning to end. Specifically, I would like to give a high praise to Josh Zinn. More

by rtalluri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zinn
Aug 13, 2021 -

BMW of Southpoint responded

rtalluri, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2021

Loved working with Ben on getting my brand new BMW. I placed a custom order on it and he made sure it was delivered in time. He made the process really smooth for me and made sure I was completely satisf More

by Gee Gautam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Paulakonis
Aug 13, 2021 -

BMW of Southpoint responded

Gee Gautam, we are so happy to read such a great review about BMW of Southpoint! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 27, 2021

We consider the Hendrick’s BMW dealer to be far above any other car dealer we ever did business with. The sales staff, as well as support people, are fantastic, experienced, friendly and supportive. We have More

by bgol913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Aug 25, 2021 -

BMW of Southpoint responded

Bgol913, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 26, 2021

I came in for new tires and an oil change. Since it was going to take a few hours, Anthony set me up with an Uber driver so I could get back to work. Wonderful service. They made things very easy for me. More

by tshelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony and Nate
Aug 24, 2021 -

BMW of Southpoint responded

Tshelton, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2021

I met with Josh Zinn on a Friday afternoon around 4:30pm recently and had a wonderful experience test driving and finally settling on a vehicle that would serve my needs. Josh was very kind, friendly, helpf More

by brendacnc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica, Shayan,Curtis,Harvey McClain
Jul 24, 2021 -

BMW of Southpoint responded

Brendacnc, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Please don't hesitate to reach out if there's anything additional we can do for you.

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