BMW of Southpoint

James was fabulous and helped me. He coordinated my service and made it quick and painless. I did not have an appointment but thought it was be a easy fix. It needed more work and he made it easy. Than service and made it quick and painless. I did not have an appointment but thought it was be a easy fix. It needed more work and he made it easy. Thank you More

Service is professional and super friendly. Steve was my service coordinator on last Friday's visit. Bought my BWM there 7 years ago and was the most enjoyable experience - no pressure, no upselling, j my service coordinator on last Friday's visit. Bought my BWM there 7 years ago and was the most enjoyable experience - no pressure, no upselling, just picking the right car! More

Went in for oil change, as always excellent service and a wonderful experience. A little bit of a wait. But when this is the best place to bring your BMW then everyone comes in. You just can’t beat there won wonderful experience. A little bit of a wait. But when this is the best place to bring your BMW then everyone comes in. You just can’t beat there wonderful attitude and helpful service. More

We had a great experience purchasing here - the process was quick and easy. The team was very knowledgeable and communication was outstanding. Julia and Shahab were excellent to work with, we are extreme was quick and easy. The team was very knowledgeable and communication was outstanding. Julia and Shahab were excellent to work with, we are extremely pleased and highly recommend. More

Swift service delivery! Dealt with an awesome guy named Josh Zim. Went there twice for a test drive on a 2018 M3 sweet orange and had a blast. Great customer reception upon arrival and Josh was accommodati Josh Zim. Went there twice for a test drive on a 2018 M3 sweet orange and had a blast. Great customer reception upon arrival and Josh was accommodative and attentive to my very specific search. Initially took my e46 for an airbag recall which has since been completed cleanly and timely along with a complementary valet, Love it! These guys know how to treat people well! More

Scheduling our first service appointment was easy and service was performed quicker than estimated. Text updates and inspection video were very nice touches. Great experience. service was performed quicker than estimated. Text updates and inspection video were very nice touches. Great experience. More

when my wife left with my son to take him back to school, his check engine light came on, thankfully, BMW of Southpoint was able to help her before returning home his check engine light came on, thankfully, BMW of Southpoint was able to help her before returning home More

Top notch service all around. After suffering a horrible car accident in 2019, I came to this dealership searching for a new vehicle that not only looked great but safety features was the most important. Ou car accident in 2019, I came to this dealership searching for a new vehicle that not only looked great but safety features was the most important. Our salesman, Ben, directed me to the perfect vehicle. Due to his thorough knowledge of the car and genuine kindness , I bought my vehicle right off the showroom floor that day.. I am now the proud owner of a 2019 BMW X-4. Harold, in the service department also deserves to be recognized for his professionalism- he goes over and above for his customers. Recently there was a mix up with my appointment and loaner, Harold stepped right in and corrected it and ensured we were provided a loaner until my car was ready. I live in Fayetteville, NC and although there is a local BMW dealership there, I will continue to come to the Durham dealership as their customer service is unmatched. More

I trust BMW because of the level of Service I received from Nate Gibson and others . Thanks so much for taking care my baby beamer. from Nate Gibson and others . Thanks so much for taking care my baby beamer. More

Service experience was excellent, thanks to Nate. He delivered a seamless customer experience. Timely follow-up, and ownership for my service experience. Thank you, Nate! delivered a seamless customer experience. Timely follow-up, and ownership for my service experience. Thank you, Nate! More