
BMW of Southpoint
Durham, NC
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Great customer service, I had only pleasant experiences there. Seems that everyone is geared towards providing the customers with a good time and with the feeling of a good deal. there. Seems that everyone is geared towards providing the customers with a good time and with the feeling of a good deal. More
They provide much-improved efficient, friendly service. The cost and additional recommended services are provided for consideration prior to completion of the visit by the technician. The cost and additional recommended services are provided for consideration prior to completion of the visit by the technician. More
I've had BMWs for over 30 years at several dealers/states. Really enjoy the professionalism of the service group here. Easy appointment setup, texting me when done, etc. The service rep, Ma dealers/states. Really enjoy the professionalism of the service group here. Easy appointment setup, texting me when done, etc. The service rep, Malcolm, made sure to speed it up because I had to go to a meeting. More
Exceptional service from the moment you drive through the automatic garage door until you leave with a perfectly repaired/serviced vehicle. PATRICIA FRADENBURG is an amazing Service Manager and MALCOLM FIELD automatic garage door until you leave with a perfectly repaired/serviced vehicle. PATRICIA FRADENBURG is an amazing Service Manager and MALCOLM FIELDS is the perfect Service Advisor. I highly recommend them and the entire team at BMW of Southpoint. More
Everyone here is so accommodating. I needed something very quick and popped in. Despite their full schedule, they fit me right in, gave me what I needed and I was on my way- very quick and popped in. Despite their full schedule, they fit me right in, gave me what I needed and I was on my way- More
Jason did an excellent job in communicating about my vehicle and provided reasonable accommodations for travel while my vehicle was being serviced. Very professional and accommodating. vehicle and provided reasonable accommodations for travel while my vehicle was being serviced. Very professional and accommodating. More
Jason and the service team we're absolutely wonderful! They gave me the best price possible and were very easy to communicate with. happy to assist with my every need. They gave me the best price possible and were very easy to communicate with. happy to assist with my every need. More
My vehicle has been serviced here for 5 years. Even when there were major issues, they handled it professionally, expeditiously. See Nate Gibson in service! there were major issues, they handled it professionally, expeditiously. See Nate Gibson in service! More
Had a positive service experience when I brought my BMW for inspection recently. From the lovely lady who booked my appointment to the great Client Advisor, Joey Adams, all went well. Thanks to the Techn for inspection recently. From the lovely lady who booked my appointment to the great Client Advisor, Joey Adams, all went well. Thanks to the Technician, Kelvin Hardy also. Very appreciative. More