
BMW of Southpoint
Durham, NC
Filter Reviews by Keyword
By Type
Showing 1,520 reviews
Great dealership that does good work and have very good service advisors like Harold Harris. He had my car serviced cleaned and back to me as promised. service advisors like Harold Harris. He had my car serviced cleaned and back to me as promised. More
Nate Gibson was super great! took very good care of my 335i and showed that he really took his job very seriously and took time to explain what would be the best option for the car. 335i and showed that he really took his job very seriously and took time to explain what would be the best option for the car. More
Very friendly environment, extremely detailed oriented on what will be done to my vehicle along with a detailed video as I’m waiting. They take the time to explain everything to you extremely knowledgeable what will be done to my vehicle along with a detailed video as I’m waiting. They take the time to explain everything to you extremely knowledgeable More
Service was great!!! Josh Randle kept me updated and my issue was fixed correctly the first time. I am not local, so really appreciate not having to make multiple trips. issue was fixed correctly the first time. I am not local, so really appreciate not having to make multiple trips. More
Good service and quick turnaround which I appreciate as a busy professional. One star removed for two reasons: (1) during call prior to scheduling my service appointment, I had requested dealership to obtain busy professional. One star removed for two reasons: (1) during call prior to scheduling my service appointment, I had requested dealership to obtain records from my previous BMW dealership so they’d have full vehicle history which they said they’d do but didn’t; and (2) loaner vehicle use is too delayed and not accessible; prior experience on my previous vehicle with Lexus was excellent and loaner was always accessible so as not to interrupt daily responsibilities. More
Shahab was super helpful and warmhearted. He guided me through everything and gave me a nice price. Smooth enough that I paid cash and got the car in one day. Recommend. through everything and gave me a nice price. Smooth enough that I paid cash and got the car in one day. Recommend. More
Awesome friendly staff that are there to help. I receive great care from Nate Gibson in service. Ask for him next time. My M235i is well taken care of! great care from Nate Gibson in service. Ask for him next time. My M235i is well taken care of! More
Great customer service, I had only pleasant experiences there. Seems that everyone is geared towards providing the customers with a good time and with the feeling of a good deal. there. Seems that everyone is geared towards providing the customers with a good time and with the feeling of a good deal. More
The staff was very helpful and were able to schedule my service promptly. The wait wasn’t long and the waiting area is very comfortable. service promptly. The wait wasn’t long and the waiting area is very comfortable. More