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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

August 26, 2021

Great dealership that does good work and have very good service advisors like Harold Harris. He had my car serviced cleaned and back to me as promised. More

by Thundercloud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Aug 30, 2021 -

BMW of Southpoint responded

Thundercloud, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

August 26, 2021

Nate Gibson was super great! took very good care of my 335i and showed that he really took his job very seriously and took time to explain what would be the best option for the car. More

by Jasonjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Aug 26, 2021 -

Jasonjs responded

Nate Gibson was super great! took very good care of my 335i and showed that he really took his job very seriously and took time to explain what would be the best option for the car.

August 26, 2021

Very friendly environment, extremely detailed oriented on what will be done to my vehicle along with a detailed video as I’m waiting. They take the time to explain everything to you extremely knowledgeable More

by Residuals4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Aug 30, 2021 -

BMW of Southpoint responded

Residuals4ever, we are so pleased you enjoyed your visit to BMW of Southpoint! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

August 25, 2021

Service was great!!! Josh Randle kept me updated and my issue was fixed correctly the first time. I am not local, so really appreciate not having to make multiple trips. More

by Rodney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Aug 30, 2021 -

BMW of Southpoint responded

Hi Rodney! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, BMW of Southpoint

August 25, 2021

Nate was super amazing and took excellent care of my 528! I am very pleased with the total maintenance done on my car. Thanks Nate!!!! More

by lisa.webster17@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Aug 30, 2021 -

BMW of Southpoint responded

Lisa.webster17@aol.com, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you!

August 22, 2021

Good service and quick turnaround which I appreciate as a busy professional. One star removed for two reasons: (1) during call prior to scheduling my service appointment, I had requested dealership to obtain More

by ieustathiou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randall, Nate Gibson
Aug 24, 2021 -

BMW of Southpoint responded

Ieustathiou, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 21, 2021

Shahab was super helpful and warmhearted. He guided me through everything and gave me a nice price. Smooth enough that I paid cash and got the car in one day. Recommend. More

by Theo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Aug 24, 2021 -

BMW of Southpoint responded

Theo, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

August 21, 2021

Awesome friendly staff that are there to help. I receive great care from Nate Gibson in service. Ask for him next time. My M235i is well taken care of! More

by rmen76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Aug 24, 2021 -

BMW of Southpoint responded

Rmen76, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 20, 2021

Great customer service, I had only pleasant experiences there. Seems that everyone is geared towards providing the customers with a good time and with the feeling of a good deal. More

by Ari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Aug 24, 2021 -

BMW of Southpoint responded

Ari, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 20, 2021

The staff was very helpful and were able to schedule my service promptly. The wait wasn’t long and the waiting area is very comfortable. More

by TChick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stealth Hitch Installation
Aug 24, 2021 -

BMW of Southpoint responded

Tchick, we are so pleased you enjoyed your visit to BMW of Southpoint! Please don't hesitate to reach out if there's anything additional we can do for you.

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