BMW of Southpoint

Nate Gibson is beyond exceptional with his work and care for his clients. Could not have asked for an amazing, seamless process with this individual. Goes the extra mile and holds true to his promises. I ca for his clients. Could not have asked for an amazing, seamless process with this individual. Goes the extra mile and holds true to his promises. I cannot wait for my next appointment with Nate. More

Fast and excellent service as always. Communication is always very good. I dealt with Malcolm who coordinated concierge service and tire and wheel repair. It's always a pleasure working with Southpoint. always very good. I dealt with Malcolm who coordinated concierge service and tire and wheel repair. It's always a pleasure working with Southpoint. More

This was my first visit to this dealership and I was impressed. Jason Glidden is great who was polite, helpful and so patient when he answered my questions in spite my bad hearing. I will recommend this impressed. Jason Glidden is great who was polite, helpful and so patient when he answered my questions in spite my bad hearing. I will recommend this dealer to my friends. More

As always I really appreciate the service that I received at BMW Southpoint. Harold Harris was great to work with, and went above and beyond to ensure that I was satisfied with my service. Additionally, I wo at BMW Southpoint. Harold Harris was great to work with, and went above and beyond to ensure that I was satisfied with my service. Additionally, I would like to point out the detail in which he explained the idrive update for my 5 series. Although I will be unable to enjoy some of the features in the future I do appreciate the explanation. More

Excellent service with a new set of wheels (powder coated) and tires for my 2020 BMW X5. Fast, friendly and efficient service. Will be back in the future. coated) and tires for my 2020 BMW X5. Fast, friendly and efficient service. Will be back in the future. More

This was no different than the many visits I've had over the years. Fast, and correct. They found the issue, special ordered a unique part from Germany and put it all back together quickly. the years. Fast, and correct. They found the issue, special ordered a unique part from Germany and put it all back together quickly. More

I have owned well over 40 cars in my life and I have never experienced the level of service as I do with BMW of Southpoint. Have been a customer for almost 10 years. Quite simply, they make you feel lik never experienced the level of service as I do with BMW of Southpoint. Have been a customer for almost 10 years. Quite simply, they make you feel like family. Patricia Fradenberg and Malcolm Fields are always able to accommodate my service needs and Felix is the best BMW tech on the east coast. More

Extremely fast and efficient service. Joey Adams was my service adviser and got me checked in and on my way in record time. I appreciate the ability to schedule appointments online. It makes taking care of service adviser and got me checked in and on my way in record time. I appreciate the ability to schedule appointments online. It makes taking care of your vehicle so convenient. More

I was notified by one of the service personnel at Performance BMW Southpoint that my 2021 330i has a recall due to potential faulty seatbelts. I was going to wait for their service guy to replace the Performance BMW Southpoint that my 2021 330i has a recall due to potential faulty seatbelts. I was going to wait for their service guy to replace the seatbelts which was scheduled to take about an hour and a half to complete. I was an hour early but Malcolm the staff attendant who waited on me) got me in right away and less than 40 minutes later I was informed that everything checked out just fine and I was on my way home. Malcolm, aware of my time constraints, made every effort to get me in and out as quickly as possible while maintaining professionalism, friendliness, and an easy going style. More

Anthony provided great customer service and kept me updated throughout the process. When my part finally arrived, it was quickly handled on the same day. updated throughout the process. When my part finally arrived, it was quickly handled on the same day. More