
BMW of Southpoint
Durham, NC
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Excellent service. My Service Advisor, Nate Gibson was very professional, friendly and communicated with me all along the way providing updates. The waiting area was clean and inviting. Terrific dealershi very professional, friendly and communicated with me all along the way providing updates. The waiting area was clean and inviting. Terrific dealership and would highly recommend them to anyone who is looking to purchase or have service done on their BMW. More
The service team is prompt and professional. The dealership provides a comfortable area to wait while service is performed. My service advisor, Malcolm Fields, is very knowledgeable and a pleasure t dealership provides a comfortable area to wait while service is performed. My service advisor, Malcolm Fields, is very knowledgeable and a pleasure to work with! More
We used this dealership for the last 6 years and we love them. Excellent service, very friendly staff, and we also like the cookies and drinks. them. Excellent service, very friendly staff, and we also like the cookies and drinks. More
Dealership easy to work with just can't believe a 12VDC battery can leave the car stranded, requiring tow, and some reprogramming ... design weakness. Shoukd be something that can be driven in and ad battery can leave the car stranded, requiring tow, and some reprogramming ... design weakness. Shoukd be something that can be driven in and addressed without such expense. More
Everyone at the dealership is extremely friendly and helpful. They generally get the job done well and on time. If there’s a problem, they’re more than willing to work to solve a problem. helpful. They generally get the job done well and on time. If there’s a problem, they’re more than willing to work to solve a problem. More
Those guys were very precise at everything. I was surprised at how great the customer service was, since I haven't been there before. Thanks for an overall awesome experience guys surprised at how great the customer service was, since I haven't been there before. Thanks for an overall awesome experience guys More
I love the this facility and how the service department is set up with a very professional look and Atmosphere. My preferred dealer for BMW service and sales. Thx guys is set up with a very professional look and Atmosphere. My preferred dealer for BMW service and sales. Thx guys More
Prompt friendly thorough service. Would recommend many times over. Josh Randle greeted me when i arrived. Insured he would take care of the car. I had no appointment but in about an hour my inspection times over. Josh Randle greeted me when i arrived. Insured he would take care of the car. I had no appointment but in about an hour my inspection was completed and i was on my way More
Quick assessment and repair. Anthony Scott was extremely helpful and kept me updated with texts and even received a photo of the parts replaced. Can’t rate the service or pricing high enough! helpful and kept me updated with texts and even received a photo of the parts replaced. Can’t rate the service or pricing high enough! More
Anthony and Patricia always on the top of their game. Constantly communicating with me in a timely and professional manor. And social distancing in the waiting area respected. Constantly communicating with me in a timely and professional manor. And social distancing in the waiting area respected. More