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BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

September 14, 2021

Everyone was so nice and professional. I had to take my car back in but everything was handled with great care. I love how the technicians communicate and keep you updated on the service. Great job! More

by dhcausey59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold in service
Sep 15, 2021 -

BMW of Southpoint responded

Dhcausey59, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2021

Drove by at least two other BMW dealers to work with Josh Zinn at BMW of Southpoint. When Josh did not have what I wanted on the lot, he made the ordering process quick and easy. Definitely worth the trip. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zinn, Eddie Mayorga, Katelyn Spinner, Tyler Bowyer
Sep 15, 2021 -

BMW of Southpoint responded

Phil, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 14, 2021

If you go here ask for Nate Gibson, he’ll look after you from start to finish. More

by jacktomlinson93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson, Katelyn Spinner, Tyler Bowyer
Sep 15, 2021 -

BMW of Southpoint responded

Jacktomlinson93, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2021

Their service center is top-notch. They know what they're doing, especially with a complex multi-computer vehicle like a BMW. Anthony Scott really takes care of me. More

by pilotcfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Scott, Tyler Bowyer
Sep 15, 2021 -

BMW of Southpoint responded

Pilotcfi, we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2021

Excellent customer service and more importantly great communication! Nate Gibson was awesome. Stayed in contact with me the entire time they had the car! More

by Byron.Johnson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Sep 15, 2021 -

BMW of Southpoint responded

Byron.johnson, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!

September 12, 2021

I've always had good experiences here. Malcolm is great, I've been going to him for a while now. He's a great advisor and we always just chat about cars. He takes care of me. More

by PR017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm
Sep 15, 2021 -

BMW of Southpoint responded

Pr017, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2021

Great communication with Nate and his team; I never feel like they're trying to upsell me, and they offer very clean and efficient service. More

by krmorgan109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Sep 15, 2021 -

BMW of Southpoint responded

Krmorgan109, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2021

Always clean environment especially with the covid. The attendants are friendly and they provide detailed information needed. I always wait foe my vehicle and the experience has been consistently great More

by be4real
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Glidden
Sep 10, 2021 -

BMW of Southpoint responded

Be4real, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 10, 2021

The dealership has done all that it could to satisfy my service needs. The showroom is a comfortable and safe place to wait. The employees do make attempts to make the waiting as easy as possible. More

by ijagoda310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Sep 15, 2021 -

BMW of Southpoint responded

Ijagoda310, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 10, 2021

It was a pleasure to work with Ben, received great service, information and guidance. Will recommend this dealership to future BMW buyers. Very knowledgeable staff More

by michaelohana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben sales and lease / finance rep, Katelyn Spinner, Tyler Bowyer
Sep 10, 2021 -

BMW of Southpoint responded

Michaelohana, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

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