
BMW of Southpoint
Durham, NC
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I just wanted to say thank you to all the staff at Bmw of Southpoint. I have been dealing with Nate in service for several months. He always communicates and lets me know what is wrong and what to expect. Southpoint. I have been dealing with Nate in service for several months. He always communicates and lets me know what is wrong and what to expect. I would def recommend them to someone else, as I also bought my ah3 there. thank you for taking care of me from start to finish Richard B More
I brought my 2020 BMW X3 400iM in for service. The process was simple and I had a loaner for the day. Malcolm Fields was courteous and friendly. I received my car back quickly and freshly washed. process was simple and I had a loaner for the day. Malcolm Fields was courteous and friendly. I received my car back quickly and freshly washed. More
Good service provided by Malcolm Fields. Drop off was very easy. Pick up was fine. The communication could have been a tad better, but these are challenging times and I think they did fine given the circ very easy. Pick up was fine. The communication could have been a tad better, but these are challenging times and I think they did fine given the circumstances. I appreciated the little video of the underneath of the car. More
Great service! Everyone is very friendly and customer oriented. No complaints. This is my second service experience and will continue to go there Thank you oriented. No complaints. This is my second service experience and will continue to go there Thank you More
Had a hatch problem late in the day and drove in. Joey, the service advisor jumped in to help. He got the car in to the technician who fixed the problem quickly. It was an excellent experience. Joey was es the service advisor jumped in to help. He got the car in to the technician who fixed the problem quickly. It was an excellent experience. Joey was especially helpful throughout. More
Love working with Josh. It is great to have someone you can trust working with you to keep your car in tip top shape. He has good communication and never pushy with unnecessary services. can trust working with you to keep your car in tip top shape. He has good communication and never pushy with unnecessary services. More