Back

BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,521 reviews

September 17, 2021

Great and efficient service. Had to take my car for service and the process was easy and fast. More

by kpflores2458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Sep 17, 2021 -

BMW of Southpoint responded

Kpflores2458, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2021

I just wanted to say thank you to all the staff at Bmw of Southpoint. I have been dealing with Nate in service for several months. He always communicates and lets me know what is wrong and what to expect. More

by richard.barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson, Patricia
Sep 17, 2021 -

BMW of Southpoint responded

Richard.barnes, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 17, 2021

I brought my 2020 BMW X3 400iM in for service. The process was simple and I had a loaner for the day. Malcolm Fields was courteous and friendly. I received my car back quickly and freshly washed. More

by BDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Sep 17, 2021 -

BMW of Southpoint responded

Bdk, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

September 16, 2021

Great service and Josh kept me informed and accurate estimate of time for service ! Offered oil change contract that I did. More

by Lisa S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh was my check-in and settlement person
Sep 17, 2021 -

BMW of Southpoint responded

Lisa S, thank you so much for your positive comments about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2021

Good service provided by Malcolm Fields. Drop off was very easy. Pick up was fine. The communication could have been a tad better, but these are challenging times and I think they did fine given the circ More

by Puffsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Sep 17, 2021 -

BMW of Southpoint responded

Puffsmom, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

September 16, 2021

Always friendly. The people are willing to go the extra mile for you. Very clean. More

by ctdurham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Sep 17, 2021 -

BMW of Southpoint responded

Ctdurham, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2021

Great service! Everyone is very friendly and customer oriented. No complaints. This is my second service experience and will continue to go there Thank you More

by Vishalonesaluja
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Sep 17, 2021 -

BMW of Southpoint responded

Vishalonesaluja, we're glad to hear you enjoyed your visit. Thanks again for the recommendation, and have an amazing day!

September 15, 2021

Had a hatch problem late in the day and drove in. Joey, the service advisor jumped in to help. He got the car in to the technician who fixed the problem quickly. It was an excellent experience. Joey was es More

by Steve V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey.
Sep 17, 2021 -

BMW of Southpoint responded

Steve V., we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2021

Love working with Josh. It is great to have someone you can trust working with you to keep your car in tip top shape. He has good communication and never pushy with unnecessary services. More

by Michelle Proctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Sep 15, 2021 -

BMW of Southpoint responded

Michelle Proctor, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2021

Nate Gibson is awesome. Kept me updated on the work and cost of my repairs. Very professional. More

by dclodfelter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Sep 15, 2021 -

BMW of Southpoint responded

Dclodfelter, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

...
107
...