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BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

October 01, 2021

Had a pleasant experience getting my car serviced here yesterday. Staff is polite and well trained. More

by Hiren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Oct 02, 2021 -

BMW of Southpoint responded

Hiren, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2021

My advisor Patricia is amazing. Always a fantastic experience when I service my vehicles with them More

by jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg
Oct 02, 2021 -

BMW of Southpoint responded

Jeff, we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2021

Absolute BEST customer service! There’s a BMW much closer to my house however I choose to drive the extra distance to service my car at BMW of Southpoint. The staff is ALWAYS friendly and kind. This past Mon More

by Jlee803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in the service department. 5 stars!!
Oct 02, 2021 -

BMW of Southpoint responded

Jlee803, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2021

The service was great as usual. Prompt. Friendly knowledgeable service people. Facilities are impeccable. Would always recommend this service team to others. More

by tobiasblack79
Recommend Dealer
Yes
Employees Worked With
Malcom fields
Sep 30, 2021 -

BMW of Southpoint responded

Tobiasblack79, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2021

Just had a great service experience with Nate Gibson. Thanks BMW of Southpoint as always for being so responsive, communicative and helpful. More

by zmahood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Sep 29, 2021 -

BMW of Southpoint responded

Hi Zmahood, thank you so much for your positive comments about BMW of Southpoint! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2021

Josh Zinn was great to work with. He listened to what our needs were and he worked for us to come to an agreement. He has great energy and likes to make the experience fun. Thank you Josh! More

by erikbmw1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Sep 30, 2021 -

BMW of Southpoint responded

Erikbmw1, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

September 27, 2021

Excellent customer service. I appreciated the video of what was being done to my car and Anthony Scott’s responses to my questions More

by Mstutts7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Sep 28, 2021 -

BMW of Southpoint responded

Mstutts7, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2021

As a loyal customer for over 17 years, I can't be more complimentary of the great team at BMW Southpoint. I've purchased four new vehicles with Ed Hagen and he's everything opposite the car salesman stere More

by Holly H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Sep 27, 2021 -

BMW of Southpoint responded

Holly H., thank you so much for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do. Thank you again, and have a fantastic day!

September 24, 2021

April was very kind and helpful. Once i dropped the car off, it was taken care of quickly and it looks great! More

by Jp.sr.wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April
Sep 25, 2021 -

BMW of Southpoint responded

Jp.sr.wright, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

September 24, 2021

The dealership provides excellent service. However, BMW sucks. I cannot recommend anyone buy a BMW. BMW DOES NOT stand behind the quality of its products. Beware! Several friends bought other luxury br More

by irwin O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Sep 25, 2021 -

BMW of Southpoint responded

Irwin O, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

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