
BMW of Southpoint
Durham, NC
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Absolute BEST customer service! There’s a BMW much closer to my house however I choose to drive the extra distance to service my car at BMW of Southpoint. The staff is ALWAYS friendly and kind. This past Mon to my house however I choose to drive the extra distance to service my car at BMW of Southpoint. The staff is ALWAYS friendly and kind. This past Monday, Anthony helped me transfer the service agreement from the previous owner to me. This team goes above and beyond! More
The service was great as usual. Prompt. Friendly knowledgeable service people. Facilities are impeccable. Would always recommend this service team to others. knowledgeable service people. Facilities are impeccable. Would always recommend this service team to others. More
Josh Zinn was great to work with. He listened to what our needs were and he worked for us to come to an agreement. He has great energy and likes to make the experience fun. Thank you Josh! our needs were and he worked for us to come to an agreement. He has great energy and likes to make the experience fun. Thank you Josh! More
As a loyal customer for over 17 years, I can't be more complimentary of the great team at BMW Southpoint. I've purchased four new vehicles with Ed Hagen and he's everything opposite the car salesman stere complimentary of the great team at BMW Southpoint. I've purchased four new vehicles with Ed Hagen and he's everything opposite the car salesman stereotype. Anthony Scott is my service advisor and he consistently goes above and beyond. During several months of chemo Anthony personally came to my house to take my vehicle in for its routine maintenance. I never knew that level of customer service was an option. Although I shouldn't have been surprised. Patricia Fradenburg has always run a 5-star crew. More
The dealership provides excellent service. However, BMW sucks. I cannot recommend anyone buy a BMW. BMW DOES NOT stand behind the quality of its products. Beware! Several friends bought other luxury br sucks. I cannot recommend anyone buy a BMW. BMW DOES NOT stand behind the quality of its products. Beware! Several friends bought other luxury brand autos based on my experience More