BMW of Southpoint

very good customer service with fast response times and communication, wide availability, nice facility and staff communication, wide availability, nice facility and staff More

Nate Gibson was super helpful in the service department in getting a recall serviced and helping with a few programming questions. Fast, efficient and great dealership. in getting a recall serviced and helping with a few programming questions. Fast, efficient and great dealership. More

Malcolm, Kenneth, Felix and Drew. These guys were a joy to be around and you can tell that they LOVE their craft...infectious to say the least. I'm a first time BMW owner and after visiting the dealership to be around and you can tell that they LOVE their craft...infectious to say the least. I'm a first time BMW owner and after visiting the dealership yesterday and meeting these guys, I feel that I own a masterpiece. I'm looking forward to continued business with this location and have no problem with passing other BMW dealerships in transit to BMW of Southpoint. When people care about a thing - work ceases to be work and becomes something else entirely: enjoyment. Malcolm and the gang clearly enjoy what they do. I've already recommended this dealership to a few of my peers for their BMW needs and hope to continue working with Malcolm and the crew to make my vehicle, as Malcolm would say..."DISGUSTING!" 8-) More

I always experience thorough and courteous service. Malcolm is especially helpful; overall a great team! Malcolm is especially helpful; overall a great team! More

Josh Randle, in the service department, is always professional, courteous and knowledgeable. I always feel comfortable when Josh is my service provider! professional, courteous and knowledgeable. I always feel comfortable when Josh is my service provider! More

Josh Randle and team continue to provide the best service to our BMW X3 and X5! Key qualities: Service advisor Josh is a genuine listener focused on keeping your BMW running at its best without being wastefu to our BMW X3 and X5! Key qualities: Service advisor Josh is a genuine listener focused on keeping your BMW running at its best without being wasteful with unnecessary maintenance/repairs. Repair technician's video of your vehicle is very cool and informative seeing things you normally are unable to view. Waiting area is state of the art with great wifi, stocked with food/beverages, and plenty of room to work. Service times are very efficient. Very happy both our X3 and X5 are serviced at BMW of Southpoint! More

Steve in the service department was extremely helpful and easy to work with. My service issue was addressed perfectly. easy to work with. My service issue was addressed perfectly. More

Good but can be even better…. Would be much better if they provide loaners if the car is being stayed for too long. they provide loaners if the car is being stayed for too long. More

Service tech did a very thorough inspection and explaination of issues found. The service associate, Nate Gibson worked with me on the repair costs and kept me informed on progress. explaination of issues found. The service associate, Nate Gibson worked with me on the repair costs and kept me informed on progress. More

New to this place and ain’t disappointed me! Superb service and honest! One thing you want in any service is honesty! my service advisor is Joey Adams, he is very professional, courteous and keep you u service and honest! One thing you want in any service is honesty! my service advisor is Joey Adams, he is very professional, courteous and keep you up to date what need to be done, how long still it take and the bonus is he will arrange your shuttle with no hassle! More