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BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

October 16, 2021

Regular maintenance handled quickly and safely. Waited at dealership. Service turnaround was as expected. Great communication. More

by Randy Stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Oct 19, 2021 -

BMW of Southpoint responded

Randy Stewart, thank you so much for your positive comments about BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2021

Excellent Service. My Service Representative, Josh Randall, gave me detailed explanation of all repaires required on my vehicle and kept me abreast of progress on the work. Would recommend anyone nee More

by etaylor84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randall
Oct 19, 2021 -

BMW of Southpoint responded

Etaylor84, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 15, 2021

Excellent service and communication during my car was there for battery issue. Staffs are very kind and provides prompt response for my questions. More

by jmbaek1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Oct 15, 2021 -

jmbaek1 responded

Thanks for excellent service!

October 15, 2021

The folks at Southpoint BMW all work to get you in and out of the service with the work being done with high quality. They even do a great job washing the car after the service is complete. I worked with More

by hawaii50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Oct 19, 2021 -

BMW of Southpoint responded

Hawaii50, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2021

Courteous, efficient service (state inspection). very comfortable waiting area where i could work...with a great starbucks coffee machine ..(chai tea latte)! More

by marykathrynraleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph in the Service Department
Oct 19, 2021 -

BMW of Southpoint responded

Marykathrynraleigh, we are so pleased you enjoyed your visit to BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2021

Great experience with Anthony. I had a flat tire, no appointment, and he worked me in. Awesome service!!! More

by elenamlocklear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Oct 19, 2021 -

BMW of Southpoint responded

Elenamlocklear, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 14, 2021

I would like to rate my recent experience at BMW of Southpoint, 5 stars! I want to give high praise to my Client Advisor, Shahab Sheibani. Not only is he extremely genuine and a real gentleman, but als More

by Erfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Oct 19, 2021 -

BMW of Southpoint responded

Erfan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

October 13, 2021

This is my family's go-to dealership. I have been pleased with the vehicles we have purchased over the years as well as with the service. My most recent visit was for routine maintenance. Nate Gibson helped More

by Birdie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Oct 14, 2021 -

BMW of Southpoint responded

Birdie, it's experiences like yours that really keep us motivated! We look forward to your next visit with us. Take care!

October 13, 2021

Excellent service! My service representative, Josh Randle, went above and beyond getting my car taken care of in a timely fashion. He even recommended their on-sight service to repair the many dings a More

by Doatsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Oct 14, 2021 -

BMW of Southpoint responded

Doatsea, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

October 13, 2021

Excellent service. This is my second time here for a second vehicle, after we moved from Illinois. Harold Harris has been good at explaining what's needed and also helped to rectify a lower tailgater pr More

by Joel Abraham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HAROLD HARRIS, NATE GIBSON
Oct 14, 2021 -

BMW of Southpoint responded

Hi Joel Abraham! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

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