BMW of Southpoint

Shahab! Thank you SO Much for helping me design and order my dream car!! The guy knows cars and has an eye for design. I told him what color paint I wanted a Thank you SO Much for helping me design and order my dream car!! The guy knows cars and has an eye for design. I told him what color paint I wanted and he showed me what interior and exterior touches would look incredible. I am in LOVE with what he helped me select!! Shahab stayed within my budget, made me aware of all of my options but did not pressure me to go outside of my budget and he helped me get the most bang for my buck. He also kept me updated with the process along the way- as the care had to be ordered from Germany. Ladies- I know how we all get nervous conducting business with male car salesmen- we fear being ripped off. This guy was completely above board, honest and trustworthy- I recommend him! Also- the finance guy was great too- Curtis! Thanks, Curtis!!! More

Always provides excellent customer service. Alex was my service advisor and he was excellent. No complaints for the service and the work performed. I will bring my vehicle back for future serv Alex was my service advisor and he was excellent. No complaints for the service and the work performed. I will bring my vehicle back for future service needs. More

Service department always does a very professional and helpful service. We were kept informed as to our progress for service. Anthony Scott is an excellent communicator and assistant to our needs. helpful service. We were kept informed as to our progress for service. Anthony Scott is an excellent communicator and assistant to our needs. More

This is the best dealership that I have experienced. The sales and services teams are professional. Friendly and responsive! The sales and services teams are professional. Friendly and responsive! More

The service department is really good. They care about maintaining good customer relationships and it shows in every interaction. Arthur Collins Pendleton went the extra mile for me with m They care about maintaining good customer relationships and it shows in every interaction. Arthur Collins Pendleton went the extra mile for me with my issue and made sure I was charged for what was fair. More

Best experience that i have had at a luxury car dealership. My service advisor Jeffery Clark treated me with respect. Communication was great and he and his team answered all my questions. My c dealership. My service advisor Jeffery Clark treated me with respect. Communication was great and he and his team answered all my questions. My car was done correctly and they let me know what service was needed in the future. I am definitely returning to this dealership for all my car's needs. 10 stars to this dealership. More

Great service and knowledgeable staff. They kept me up to date on the status of my car every step of the way. They kept me up to date on the status of my car every step of the way. More

Patricia Fradenburg is always stellar. As someone with a difficult illness, she always is so very helpful. I really can't speak highly enough of her and her professionalism. My 7th BMW fro As someone with a difficult illness, she always is so very helpful. I really can't speak highly enough of her and her professionalism. My 7th BMW from this dealer and she and Ed Hagen build customer and brand loyalty at the very highest level More

BMW of Southpoint has consistently provided me with quality service. My most recent experience was somewhat challenging but Anthony, Malcom and Jeff were all great to work with and seemed genuinely co quality service. My most recent experience was somewhat challenging but Anthony, Malcom and Jeff were all great to work with and seemed genuinely concerned with my overall service experience. More

Work was completed quickly, but communication was poor. There was only 1 part available so I was going to be out a car either 2 days or 2 weeks. Luckily it was 2 days but I had to initiate all communicat There was only 1 part available so I was going to be out a car either 2 days or 2 weeks. Luckily it was 2 days but I had to initiate all communication to get updates. I waited until end of day after video inspection was sent to call and get a status update. Then had to call next day to see if part was received and if my car was 2 days or 2 weeks. More