BMW of Southpoint

Great service and knowledgeable staff. They kept me up to date on the status of my car every step of the way. They kept me up to date on the status of my car every step of the way. More

Patricia Fradenburg is always stellar. As someone with a difficult illness, she always is so very helpful. I really can't speak highly enough of her and her professionalism. My 7th BMW fro As someone with a difficult illness, she always is so very helpful. I really can't speak highly enough of her and her professionalism. My 7th BMW from this dealer and she and Ed Hagen build customer and brand loyalty at the very highest level More

BMW of Southpoint has consistently provided me with quality service. My most recent experience was somewhat challenging but Anthony, Malcom and Jeff were all great to work with and seemed genuinely co quality service. My most recent experience was somewhat challenging but Anthony, Malcom and Jeff were all great to work with and seemed genuinely concerned with my overall service experience. More

Work was completed quickly, but communication was poor. There was only 1 part available so I was going to be out a car either 2 days or 2 weeks. Luckily it was 2 days but I had to initiate all communicat There was only 1 part available so I was going to be out a car either 2 days or 2 weeks. Luckily it was 2 days but I had to initiate all communication to get updates. I waited until end of day after video inspection was sent to call and get a status update. Then had to call next day to see if part was received and if my car was 2 days or 2 weeks. More

BMW Dealership had good customer service as I entered the Service Center. The time allowed to fix my vehicle was great! I appreciate being able to wait in the exquisite waiting lounge. Micah is an excellent Service Center. The time allowed to fix my vehicle was great! I appreciate being able to wait in the exquisite waiting lounge. Micah is an excellent Service Specialist, he provides excellent customer service to me as a customer. More

Great service on my car, and a great job by service advisor, Arthur Collins Pendleton! advisor, Arthur Collins Pendleton! More

The service was stellar. Collin was amazing and very professional, attentive and friendly, he made the whole experience easy. I would recommend Southpoint BMW to anyone. Collin was amazing and very professional, attentive and friendly, he made the whole experience easy. I would recommend Southpoint BMW to anyone. More

Kenneth Butron was very professional and effective in helping me navigate car service needs. Road hazard damage to wheels was repaired and car rides like new. Thanks helping me navigate car service needs. Road hazard damage to wheels was repaired and car rides like new. Thanks More

I had an excellent experience buying my new car from BMW Southpoint. Jeffrey Snow is an excellent sales professional, ensuring I had all the information I needed and even stayed late on a Tuesday evening to Southpoint. Jeffrey Snow is an excellent sales professional, ensuring I had all the information I needed and even stayed late on a Tuesday evening to ensure everything was set up correctly (without rushing anything). I really appreciated Eddie (GM) also being very responsive to my questions and I feel confident the service experience will be equally as impressive. More

Kenneth Butron was fantastic, great communication, professional, knowledgeable and genuinely helpful. The video, written estimate and texts from Kenneth were easy to understand and right on point. E professional, knowledgeable and genuinely helpful. The video, written estimate and texts from Kenneth were easy to understand and right on point. Excellent customer service! More