BMW of South Atlanta

Awesome, fast and quick service. Courteous people. Highly recommended. Job gets done without hassle. They also offered me a loaner but job was done so quickly so never needed that. recommended. Job gets done without hassle. They also offered me a loaner but job was done so quickly so never needed that. More

This was the first time I had been to this dealership, and I was completely satisfied, other than it took longer to diagnose the problem with my car than I was expecting. Caitlin, the service advisor I d and I was completely satisfied, other than it took longer to diagnose the problem with my car than I was expecting. Caitlin, the service advisor I dealt with was terrific. More

I recently relocated from Singapore to Atlanta, US so very new to the states. Recently bought a new X7 from BMW of South Atlanta. The entire process was handled by John Crespo. Found John to be a genuin very new to the states. Recently bought a new X7 from BMW of South Atlanta. The entire process was handled by John Crespo. Found John to be a genuine and sincere guy. No artificial or exaggerated sales pitch. Worked patiently with me to work out all details for the vehicle and worked to get me the best deal on the vehicle. Would strongly recommend BMW of South Atlanta and John Crespo if you are looking to buy a BMW. Just ask for John Crespo as your customer service rep. Janane from the finance department too was very professional and handled the paperwork very efficiently and with a pleasant smile always. However this showroom needs to improve their vehicle servicing quality standards. Although the vehicle servicing staff is very professional and courteous , I got a feeling that they lacked knowledge on technical front. More

First time at this dealership for service and was very satisfied. I have no complaints. Cary was very knowledge and explained in detail what service I would receive. I will definitely come back for my nex satisfied. I have no complaints. Cary was very knowledge and explained in detail what service I would receive. I will definitely come back for my next service. More

This was my 1st visit at this BMW location. I was able to schedule service without taking off work which is more convenient for me. Chris G. was awesome! He was very attentive. schedule service without taking off work which is more convenient for me. Chris G. was awesome! He was very attentive. More

Justin was terrific. He was very attentive and informative. They performed the necessary services and a major A/C update that had been causing some issue. I am visiting from California and was a l informative. They performed the necessary services and a major A/C update that had been causing some issue. I am visiting from California and was a little concerned about dealing with a dealership I didn't know anything about. I was very pleased with everything. More

Fantastic customer service from manager and head mechanic. They were Interested in finding best solution for you and your BMW so you can be on your way as soon as possible mechanic. They were Interested in finding best solution for you and your BMW so you can be on your way as soon as possible More

Basic service and recall repairs ends in $4000.00 repair bil The worst service ever!! We took a car in for routine service ($500) and recall fixes. Ended up with $4k in repairs after 2 weeks. The service was The worst service ever!! We took a car in for routine service ($500) and recall fixes. Ended up with $4k in repairs after 2 weeks. The service was a simple oil changed. Service tech Tim Walker was clueless. After initial fix, we didn't make it home before check engine light came on (check engine light never came on before service. EVER!!). We took car back and service tech assured us it was the battery. We paid $486 for battery. Before we could get car home check engine light came on again. We brought car back a second day. Service perform "something" and before we could get car home again "check engine light " came on again and now car was making a sound similar to a bird twirping. We took car back for a third day in a row. They reviewed and suddenly we're told the car required $4400 dollars in repairs!! Unbelievable!! There was absolutely nothing wrong with the vehicle on initial visit. The car only had 70k miles. It took another FULL 13-days from the time of the initial visit until the vehicle was ready for pickup. BMW offered no courtesy vehicle or anything. This experience was an absolute nightmare. I'm still of the belief that the service department screwed up our car fixing recall items and stuck us with a $4k bill. Unbelievable. This is undoubtedly our 1st and Last visit to BMW South and our last BMW purchase. Never again!!! More

I love BMW of South Atlanta, I luv the way they service my premium car. The Advisor I deal with is great and he sure all device is done completely on my premium car my premium car. The Advisor I deal with is great and he sure all device is done completely on my premium car More

Very good experience for my first time service at BMW, thanks a lot for Bryce Hans arrangement , follow up and planning for my next visit. thanks a lot for Bryce Hans arrangement , follow up and planning for my next visit. More