
BMW of South Atlanta
Union City, GA
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Salesman was knowledgeable and answered all questions with no pressure. Closing in the finance office was well organized and went relatively quickly. with no pressure. Closing in the finance office was well organized and went relatively quickly. More
This was my first experience dealing with this BMW dealership and I’m more than satisfied with the service I received. I worked with a gentleman by the name of Chris who was super attentive and commu dealership and I’m more than satisfied with the service I received. I worked with a gentleman by the name of Chris who was super attentive and communicative. My car took an extra day to complete and he was proactive with keeping me abreast of The changes in pickup time. More
Service department is awful. They never answer their phones, call always go to voicemail which is always full. On the day that I was there to drop my vehicle off, it was a hurry up and wait. I was told phones, call always go to voicemail which is always full. On the day that I was there to drop my vehicle off, it was a hurry up and wait. I was told that it would ready the same day, I would get a call when it was ready. Well, that didn't happen. So finally I call later the next morning and was told "oh yeah it's being washed. " When I get there it's hurry up and wait again shm More
I don’t like visiting dealerships for service but I must say every time I visit BMW of South Atlanta have been very pleasant. I had an appointment and was seen as soon as I got there. Although, I was late. say every time I visit BMW of South Atlanta have been very pleasant. I had an appointment and was seen as soon as I got there. Although, I was late. The young man who wait on me was very friendly and professional.. With me running behind I was helped by some one else. He an outstanding job giving me details of everything that need to be service and the cost. When cost changed he made sure that I was okay with the changes . I don’t say this lightly. In the past my experience with service person haven’t gone that way.. I only saw the service person that I had an appointment with at checkout, he was at lunch. Thing couldn’t been any better. Thank you doing a great job! More
To be honest buying a car is something I don’t look forward to, because it usually takes hours and my wife will tell you that patient is not one of my virtues. That being said, I have been a BMW driver forward to, because it usually takes hours and my wife will tell you that patient is not one of my virtues. That being said, I have been a BMW driver and Heaven five or six in the past 25 years. We recently moved to the Atlanta area and this was the first that I have wine from BMW of South Atlanta. I am now the proud owner of a BMW X3e. I don’t mind telling you I bought the car as the COVID-19 pandemic was winding down and staff was short for many businesses including BMW of South Atlanta. Yet they made my experience very pleasant. I honestly feel like a valued customer and will definitely buy it from them in the future. To our salesman Leroy Sims, the sales manager, Service manager and their staff of BMW geniuses I say thank you. More
My sons car has been there for 2 weeks for repairs. No one will return his call. He was not provided a loaner and is spending a routine on a rental car. one will return his call. He was not provided a loaner and is spending a routine on a rental car. More
The third time is definitely a charm with my new car purchase at BMW of South Atlanta. Robert Fowler and his team did an amazing job of getting me the car that I wanted, with all of the features - at th purchase at BMW of South Atlanta. Robert Fowler and his team did an amazing job of getting me the car that I wanted, with all of the features - at the right price! No haggle, and no pressure... just a great experience! Special thanks to Robert Fowler, David Richerson, and Mike Fadel for a great buying experience. If you want a great buying experience with no haggle and the best client relations, you owe it to yourself to try BMW of South Atlanta! They are THE BEST!!! This is my third vehicle with them and the experience gets better with each purchase! More
Alfred and team always does a great job taking care of my truck. Several times, they’ve had to correct the work of non/BMW mechanics.....learned my lesson....now they are the only ones I trust to get the job truck. Several times, they’ve had to correct the work of non/BMW mechanics.....learned my lesson....now they are the only ones I trust to get the job done right. I like that they show me videos of an issue/s, tell me what needed now and what’s need later. The facility is clean and the team is friendly. More
It was time to change the oil and brake fluid in my BMW. Justin was the service advisor who assisted me. He was professional, friendly and responsive. The waiting area was clean, comfortable and WiFi access Justin was the service advisor who assisted me. He was professional, friendly and responsive. The waiting area was clean, comfortable and WiFi accessible. Moreover, my car was ready within two hours and I saved money by using a coupon from from the BMW website. I will return for future service. More
Excellent customer service!!! Service advisor was very knowledgeable and made us feel very comfortable. I would recommend BMW of South Atlanta to everyone! Waiting area was also very comfortable. knowledgeable and made us feel very comfortable. I would recommend BMW of South Atlanta to everyone! Waiting area was also very comfortable. More