BMW of South Atlanta

I visited BMW South Atlanta Friday, November 20, 2009 around 2 p.m. I chose this dealership after having had a not-so positive experience at BMW Macon. When I arrived, Mr. Diep was paged and immediatel around 2 p.m. I chose this dealership after having had a not-so positive experience at BMW Macon. When I arrived, Mr. Diep was paged and immediately greeted my husband and me. We were escorted to his office and he clarified my needs again, as we had been corresponding via email for several weeks prior to my visit. He showed me what I asked for and took the time to explain the differences in my three choices. The test drive was wonderful and I knew rather quickly that Khoi would sell me a BMW that day. I still wasn't sure about the color choices but Khoi went over my selections and we took another trip to look at all three again. After the second trip, I knew I would which one I liked and was ready to begin the "dreaded" financial aspect of my visit. Surprisingly, the financial process was just as seamless, if not more so, than the rest of my visit at BMW South Atlanta. There was no pressure, no haggling and no mystery Finance Manager hiding in a far away office. Khoi presented the pricing information in a clear concise easy to understand format. Whenever we raised a question, he treated us professionally and courteously and saw to our every need. Khoi was the ultimate professional and a true representative of BMW USA and South Atlanta. My husband and I had such a wonderful experience that I'm sure we will be long time loyal BMW owners! Kudos to you for hiring such a wonderfully intuitive person such as Khoi! Regards, Mrs. DeWann Lindsey More

Khoi Diep made my purchase of a new 328i a great experience. Khoi is professional, knowledgable, courteous, and caring. He did a great job putting me in a new BMW. Khoi stayed in contact with me, a experience. Khoi is professional, knowledgable, courteous, and caring. He did a great job putting me in a new BMW. Khoi stayed in contact with me, answered all my questions handidly, was always available, arranged my test drive and facilitated the entire process. Khoi spent the time to introduce me and my wife to all the new options on the 328I, demonstrated their use, and watched me as I performed the tasks. He introduced me to the maintenance department and the parts department. Many Thanks! Tony DiStephano More

I am overall very satisfied with my first BMW purchase experience. All the staff was friendly and willing to help. I never felt pressured by my salesman Khoi, he was very patient and knowledgeable. I am v experience. All the staff was friendly and willing to help. I never felt pressured by my salesman Khoi, he was very patient and knowledgeable. I am very glad I went to this dealer even if I had to drive over 100 miles from home. I highly recommend anyone who is looking for a nice quality vehicle to BMW of South Atlanta. More

I found my experience with your dealership outstanding. My sales representative, Leslie, was very informed and helped to make the entire process a smooth transaction. Overall the entire dealership was kn My sales representative, Leslie, was very informed and helped to make the entire process a smooth transaction. Overall the entire dealership was knowledgeable and made my experience pleasant. I will be back to buy my next car here! More

I am very pleased with the sales, financial, service teams. Along with, very impressed with the Mini Cooper. Excellent. A word to some it up. Thank you. .................................. teams. Along with, very impressed with the Mini Cooper. Excellent. A word to some it up. Thank you. ........................................................................................................................ More

We knew we wanted a MINI but when you buy one they all are so different you have to find one with the features you want. Terry Huddleston went above and beyond to make sure I had the MINI that had EVERY are so different you have to find one with the features you want. Terry Huddleston went above and beyond to make sure I had the MINI that had EVERY feautre that I wanted!! He went above and beyond when I had questions, taking pictures of examples for me. (I live 3 hours from Atlanta so seeing the features was done by e-mails only) If I had a question, he had an answer to my e-mail usually within 15 minutes. It was overall just a GREAT experience in purchasing my MINI. More

Both the pre and post sales experience was extremely positive, there was a very business like approach to the details of the sale coupled with a friendly and engaging style. I now understand what is mea positive, there was a very business like approach to the details of the sale coupled with a friendly and engaging style. I now understand what is meant by the "BMW experience". Our personal thanks to Khoi and his sales manager for working so hard to get us into the right BMW, this will not be our last purchase. Our Regards More

Very impressed with Mr. Vidal -- and, for that matter, Very impressed with Mr. Vidal -- and, for that matter, all sales folks we encountered. I regret not being able to recall names of others, tho Amand Very impressed with Mr. Vidal -- and, for that matter, all sales folks we encountered. I regret not being able to recall names of others, tho Amanda comes to mind as she came over to chat with us when Mr. Vidal had another customer at his desk. Very personable and helpful young woman. The right "retail attitude" is an art, and not everyone has the talent. Requires adjusting to customer, of course, but if one isn't genuinely a "people person," the insincerity ultimately shows through. What was especially noteworthy in Mr. Vidal's approach was his passion for the MINI Cooper marque and motoring in general. This was evident in his almost instantaneous responses to our (no doubt too many!) email and telephone inquiries, and in his in-depth knowledge of cars, from MINI's to all the competitors, thus permitting him to comment with credibility on competitors. He deftly walked the line of "selling" MINI's without trashing competitors. Sophisticated customers appreciate that. We not only "would" refer others to your dealership because of Mr. Vidal, we already have and expect to so soon again and often as Kathi gets constant comments on her new convertible. While I trust that the above has been sufficiently descriptive, please feel free to call or email us with any follow-up questions you may have. The Hagans 404.808.8486 More

Buying a mini is like adopting a child! Everyone at the Mini of South Atlanta dealership was great! They really make sure your experience before, during and after the purchase of your new family member is Mini of South Atlanta dealership was great! They really make sure your experience before, during and after the purchase of your new family member is the best! We have never purchased a vehicle and received better customer service..anywhere! Amanda and the rest of the staff of MoSA were terrific. We could not be happier with our new MINI or the quality of customer care we received! From test driving the car to explaining everything about the car (and believe me, for such a small car, there is a lot to know!) The entire MoSA team was the absolute best!! It was a long drive to Atlanta from west Alabama, but soooo worth it! You made our daughter's dream of being a mini owner a reality and we can't thank you enough for helping us to do just that. Thanks, guys!! We L-O-V-E our new chili red mini!! More

I had been in contact with two other BMW dealerships. I wanted to trade in my 2005 Volvo for a BMW. The other two dealerships were not helpful or timely in their response to my contacting them. BMW of So wanted to trade in my 2005 Volvo for a BMW. The other two dealerships were not helpful or timely in their response to my contacting them. BMW of South Atlanta made my transaction very good. They gave me a good price on the trade-in and worked with me to help me purchase my new 2009 BMW. I doubt I would have my new car today if I had waited on the other two dealerships to contact me and work with me. The internet salesman that I had, Khoi Diep, was great! More