
BMW of South Atlanta
Union City, GA
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Both the pre and post sales experience was extremely positive, there was a very business like approach to the details of the sale coupled with a friendly and engaging style. I now understand what is mea positive, there was a very business like approach to the details of the sale coupled with a friendly and engaging style. I now understand what is meant by the "BMW experience". Our personal thanks to Khoi and his sales manager for working so hard to get us into the right BMW, this will not be our last purchase. Our Regards More
Very impressed with Mr. Vidal -- and, for that matter, Very impressed with Mr. Vidal -- and, for that matter, all sales folks we encountered. I regret not being able to recall names of others, tho Amand Very impressed with Mr. Vidal -- and, for that matter, all sales folks we encountered. I regret not being able to recall names of others, tho Amanda comes to mind as she came over to chat with us when Mr. Vidal had another customer at his desk. Very personable and helpful young woman. The right "retail attitude" is an art, and not everyone has the talent. Requires adjusting to customer, of course, but if one isn't genuinely a "people person," the insincerity ultimately shows through. What was especially noteworthy in Mr. Vidal's approach was his passion for the MINI Cooper marque and motoring in general. This was evident in his almost instantaneous responses to our (no doubt too many!) email and telephone inquiries, and in his in-depth knowledge of cars, from MINI's to all the competitors, thus permitting him to comment with credibility on competitors. He deftly walked the line of "selling" MINI's without trashing competitors. Sophisticated customers appreciate that. We not only "would" refer others to your dealership because of Mr. Vidal, we already have and expect to so soon again and often as Kathi gets constant comments on her new convertible. While I trust that the above has been sufficiently descriptive, please feel free to call or email us with any follow-up questions you may have. The Hagans 404.808.8486 More
Since purchasing my MINI from MoSA, I've had only the Very Best service. I like the fact that the Motoring Advisors not only drive MINIs but owns them. MoSA is serious when it comes to the experience o Very Best service. I like the fact that the Motoring Advisors not only drive MINIs but owns them. MoSA is serious when it comes to the experience of joining the MINI family. From the naming, to the waving, to the various clubs (including the MoSA MINI Owners Club). They know, just as I that MINI is more than just a car. I like that. So- in closing. Though I live in Northern Alabama, with many (no pun intended) choices for Service. I'll come back to MoSA, because I like the way they do what they do. More
I had been in contact with two other BMW dealerships. I wanted to trade in my 2005 Volvo for a BMW. The other two dealerships were not helpful or timely in their response to my contacting them. BMW of So wanted to trade in my 2005 Volvo for a BMW. The other two dealerships were not helpful or timely in their response to my contacting them. BMW of South Atlanta made my transaction very good. They gave me a good price on the trade-in and worked with me to help me purchase my new 2009 BMW. I doubt I would have my new car today if I had waited on the other two dealerships to contact me and work with me. The internet salesman that I had, Khoi Diep, was great! More
Buying a mini is like adopting a child! Everyone at the Mini of South Atlanta dealership was great! They really make sure your experience before, during and after the purchase of your new family member is Mini of South Atlanta dealership was great! They really make sure your experience before, during and after the purchase of your new family member is the best! We have never purchased a vehicle and received better customer service..anywhere! Amanda and the rest of the staff of MoSA were terrific. We could not be happier with our new MINI or the quality of customer care we received! From test driving the car to explaining everything about the car (and believe me, for such a small car, there is a lot to know!) The entire MoSA team was the absolute best!! It was a long drive to Atlanta from west Alabama, but soooo worth it! You made our daughter's dream of being a mini owner a reality and we can't thank you enough for helping us to do just that. Thanks, guys!! We L-O-V-E our new chili red mini!! More