BMW of South Atlanta

My visit to BMW of South Atlanta was a very positive experience! I went into this not really thinking I could afford a BMW. The sales personnel did not pressure you at all - they truly believe in the experience! I went into this not really thinking I could afford a BMW. The sales personnel did not pressure you at all - they truly believe in the product and wanted to make you feel comfortable with your purchase decision. Adrian greeted me and then gave the initial overview. Then I returned and met with Khoi. Khoi worked with me to get me to the right affordable choice for me. He didn't try to oversell or force me into something I wasn't comfortable with. I felt he was honest and open about everything. He answered all of my questions before, during and after my purchase. I looked at the Nissan, Infiniti, and Lexus dealerships. I am very pleased that I ended back up at BMW to purchase my car. More

I have very much enjoyed the experience of purchasing my new BMW from BMW of South Atlanta. My salesman was extremely knowledgeable about his product and answered all my questions and concerns relative to new BMW from BMW of South Atlanta. My salesman was extremely knowledgeable about his product and answered all my questions and concerns relative to my purchase. He has continued to follow up with me asking how I like my new vehicle and if there is anything he can do to assist me regading same. This is classy service. More

I visited BMW South Atlanta Friday, November 20, 2009 around 2 p.m. I chose this dealership after having had a not-so positive experience at BMW Macon. When I arrived, Mr. Diep was paged and immediatel around 2 p.m. I chose this dealership after having had a not-so positive experience at BMW Macon. When I arrived, Mr. Diep was paged and immediately greeted my husband and me. We were escorted to his office and he clarified my needs again, as we had been corresponding via email for several weeks prior to my visit. He showed me what I asked for and took the time to explain the differences in my three choices. The test drive was wonderful and I knew rather quickly that Khoi would sell me a BMW that day. I still wasn't sure about the color choices but Khoi went over my selections and we took another trip to look at all three again. After the second trip, I knew I would which one I liked and was ready to begin the "dreaded" financial aspect of my visit. Surprisingly, the financial process was just as seamless, if not more so, than the rest of my visit at BMW South Atlanta. There was no pressure, no haggling and no mystery Finance Manager hiding in a far away office. Khoi presented the pricing information in a clear concise easy to understand format. Whenever we raised a question, he treated us professionally and courteously and saw to our every need. Khoi was the ultimate professional and a true representative of BMW USA and South Atlanta. My husband and I had such a wonderful experience that I'm sure we will be long time loyal BMW owners! Kudos to you for hiring such a wonderfully intuitive person such as Khoi! Regards, Mrs. DeWann Lindsey More

Khoi Diep made my purchase of a new 328i a great experience. Khoi is professional, knowledgable, courteous, and caring. He did a great job putting me in a new BMW. Khoi stayed in contact with me, a experience. Khoi is professional, knowledgable, courteous, and caring. He did a great job putting me in a new BMW. Khoi stayed in contact with me, answered all my questions handidly, was always available, arranged my test drive and facilitated the entire process. Khoi spent the time to introduce me and my wife to all the new options on the 328I, demonstrated their use, and watched me as I performed the tasks. He introduced me to the maintenance department and the parts department. Many Thanks! Tony DiStephano More

I am overall very satisfied with my first BMW purchase experience. All the staff was friendly and willing to help. I never felt pressured by my salesman Khoi, he was very patient and knowledgeable. I am v experience. All the staff was friendly and willing to help. I never felt pressured by my salesman Khoi, he was very patient and knowledgeable. I am very glad I went to this dealer even if I had to drive over 100 miles from home. I highly recommend anyone who is looking for a nice quality vehicle to BMW of South Atlanta. More

I am very pleased with the sales, financial, service teams. Along with, very impressed with the Mini Cooper. Excellent. A word to some it up. Thank you. .................................. teams. Along with, very impressed with the Mini Cooper. Excellent. A word to some it up. Thank you. ........................................................................................................................ More

I found my experience with your dealership outstanding. My sales representative, Leslie, was very informed and helped to make the entire process a smooth transaction. Overall the entire dealership was kn My sales representative, Leslie, was very informed and helped to make the entire process a smooth transaction. Overall the entire dealership was knowledgeable and made my experience pleasant. I will be back to buy my next car here! More

We knew we wanted a MINI but when you buy one they all are so different you have to find one with the features you want. Terry Huddleston went above and beyond to make sure I had the MINI that had EVERY are so different you have to find one with the features you want. Terry Huddleston went above and beyond to make sure I had the MINI that had EVERY feautre that I wanted!! He went above and beyond when I had questions, taking pictures of examples for me. (I live 3 hours from Atlanta so seeing the features was done by e-mails only) If I had a question, he had an answer to my e-mail usually within 15 minutes. It was overall just a GREAT experience in purchasing my MINI. More

Both the pre and post sales experience was extremely positive, there was a very business like approach to the details of the sale coupled with a friendly and engaging style. I now understand what is mea positive, there was a very business like approach to the details of the sale coupled with a friendly and engaging style. I now understand what is meant by the "BMW experience". Our personal thanks to Khoi and his sales manager for working so hard to get us into the right BMW, this will not be our last purchase. Our Regards More

Very impressed with Mr. Vidal -- and, for that matter, Very impressed with Mr. Vidal -- and, for that matter, all sales folks we encountered. I regret not being able to recall names of others, tho Amand Very impressed with Mr. Vidal -- and, for that matter, all sales folks we encountered. I regret not being able to recall names of others, tho Amanda comes to mind as she came over to chat with us when Mr. Vidal had another customer at his desk. Very personable and helpful young woman. The right "retail attitude" is an art, and not everyone has the talent. Requires adjusting to customer, of course, but if one isn't genuinely a "people person," the insincerity ultimately shows through. What was especially noteworthy in Mr. Vidal's approach was his passion for the MINI Cooper marque and motoring in general. This was evident in his almost instantaneous responses to our (no doubt too many!) email and telephone inquiries, and in his in-depth knowledge of cars, from MINI's to all the competitors, thus permitting him to comment with credibility on competitors. He deftly walked the line of "selling" MINI's without trashing competitors. Sophisticated customers appreciate that. We not only "would" refer others to your dealership because of Mr. Vidal, we already have and expect to so soon again and often as Kathi gets constant comments on her new convertible. While I trust that the above has been sufficiently descriptive, please feel free to call or email us with any follow-up questions you may have. The Hagans 404.808.8486 More