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BMW of South Atlanta

Union City, GA

2.6
271 Reviews

4171 Jonesboro Rd

Union City, GA

30291

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Showing 271 reviews

January 08, 2011

My entire experience with MINI of South Atlanta was off the charts unbelievably awesome. From the first time I walked in the door with questions several months ago, to even after the papers were signed, J More

by Pegs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Heming
January 03, 2011

The salesman said he had worked there less than a week and he had no product knowledge. He knew nothing about financing options and little about the stock available. I thought I was on Candid Camera and More

by sparkenzap
Customer Service
Price
Recommend Dealer
No
Employees Worked With
don't know
October 29, 2010

I am a repeat customer of BMW S.Atlanta. All 3 experiences have been exceptional. The dealership is very customer friendly. Mr. Stephens works with each customer with a level of care that makes yo More

by Arlinda Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stephens
October 29, 2010

BMW/Mini of South Atlanta has over me the highest level of customer service. I have purchased 3 vehicles at this dealership. Each time the experience was great. The sales staff was extremely patient and More

by Jamie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stephens
October 27, 2010

We experienced what now is known as the fuel pump problem on our 2007 335i. After numerous visits and repair attempts, it was decided for BMW to buy our car back and offer any car to replace and make whole. More

by abbarron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Nalley and Quentin Stephens
October 27, 2010

All of the above mentioned sales/service representatives were professional and incredibly helpful. This is our second purchase from this dealership and will recommend them to friends and family. We will c More

by richnval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thurmond, Stacy Newboski (?), Jack Machado, Reggie (?)
October 26, 2010

Quentin Stephens was the first person I purchased a car from 15 years ago when I moved to Atlanta, Georgia. He has never steered me wrong and has guided me in every car I've purchased. Additionally, Mr. More

by NeNe967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stephens and Tony Lee
October 18, 2010

Great service and honest salesman. Great car selection found what we were looking for. We got the price we wanted and a bottle of water, it's the little things. Very helpful with all of the services that More

by Brittopolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy nerowski, Bob McLoughlin
October 07, 2010

Worst customer experience I have ever had. Scheduled appointment for a recall, only to find out after I had left the dealership that the parts had not actually arrived. Loaner car was dirty and had bee More

by poorsevice
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jack Machado, Bob McLoughlin
Oct 20, 2010 -

BMW of South Atlanta responded

Mark, We have tried to reach you twice to try to resolve the issue of the cracked windshield while you drove our loaner car. You have yet to respond. We are sorry that you feel the way that you do and if you do want to work towards a resolution feel free to contact us.

October 05, 2010

I visited this dealership on Monday October 4th, 2010 just to show my wife the 5 series BMW and we ended up leaving with one that very same night. The sale was sponteneous and quick. Mr. Thurmond was v More

by rjrrjrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thurmond
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