
BMW of South Atlanta
Union City, GA
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My wife has wanted a Clubman for over a year now and I decided to surprise her with a Mini Xmas present for 2011. I scheduled a test drive with Mini of South Atlanta and Jessica Heming, one of the motorin decided to surprise her with a Mini Xmas present for 2011. I scheduled a test drive with Mini of South Atlanta and Jessica Heming, one of the motoring advisors spent an afternoon going over every aspect of the 2012 Mini Clubman and letting me test drive different options. I knew up front the model and color scheme, but the dealer didnt have one on the lot. Jessica worked with Jason Powenski, the motoring manager to find the exact model I wanted which was in another state and had to be re-routed. It took them a good couple of hours of hard work to get everything setup...it arrived in a couple of days, they had it prepped and paperwork processed for me upfront, so the purchase was extremely easy. Jessica also took time away from her vacation to meet with me and set me up with a lot of great extra gifts - the whole Xmas was Mini-themed - very cool...I surprised my wife by hiding the key fob in a 1:18 scale model Clubman - she was really making fun of the little model Mini, until she opened the boot doors and found the key - her words were "Holy -Insert Expletive Here- KEYS!!!" - This was Jessica's idea and was really fun to see happen. My experience with Mini of South Atlanta was incredible - easy going, intelligent, fun bunch of folks. I also went to Global Imports Mini in North Atlanta - I couldn't deal with these guys - they wouldn't even talk with me and had a really uptight attitude - very uncool. This pepper white Clubman S is just a blast to drive - wifey loves it - needless to say, my friends will have to up thier game - I'll send them to Jessica! More
Amy has kept in email contact with me for about a year now regarding my search for a yellow Mini. When I came in for service on my 2009 Mini, I spoke with Amy about how I'd like to get a new Mini. She lis now regarding my search for a yellow Mini. When I came in for service on my 2009 Mini, I spoke with Amy about how I'd like to get a new Mini. She listened to my "must haves," and found me the perfect used 2011 Mini hardtop. The solution met my "must haves" and fit my budget. She was very patient with me (this process took me several hours to make a decision) was not pushy at all. Ms. Kimble in finance and Mr. Barrett the service manager were also especially kind and professional. Thank you all. More
I like this dealership, but I would not use Bryce Hahs for service. He consistently recommends items that are not needed. He sets time slots that are not achieveable. He adds extra costs. He says he w for service. He consistently recommends items that are not needed. He sets time slots that are not achieveable. He adds extra costs. He says he will call you back and often does not. He certainly is not a good fit for the rest of this dealership. More
This was my firs MINI and I was not sure about any of the options. Jessica Heming explained the options to us and make some recommendations that my wife and I really like. options. Jessica Heming explained the options to us and make some recommendations that my wife and I really like. More
Where do I start? Brought an older (97) 318 in for check engine light on The mis-diagnosed my car and were happy to take my money. They wanted close to $100 to change parts that at extreme mark up would be engine light on The mis-diagnosed my car and were happy to take my money. They wanted close to $100 to change parts that at extreme mark up would be $400-$500. The bad part is to change these parts would take removing 2 screws and 4 hose clamps! That's $500-$600 for less than 10 minutes of work! DO NOT GO THERE! I did that work myself and it did not fix the car. Bottom line is they couldn't troubleshoot a lawn mower with the latest Fluke meter! More
Oh where do I begin? From start to finish, this has been the BEST experience I have ever had with a delearship (And.. I've had a lot). I walked in and was greeted warmly, toured a few cars and test drove th the BEST experience I have ever had with a delearship (And.. I've had a lot). I walked in and was greeted warmly, toured a few cars and test drove the car that I ended up purchasing. My 2007 Mini Cooper S has been a dream and even when I was having an issue, I brought the car in and Brian Barrett in Service was nothing short of fantastic. In an economy like this, with prices and rates being crazy, it's really refreshing to know there are great people out there that are willing to make the car buying experience phenomenal and super easy. Thank you! You guys are absolutely fantastic. "Nigel" is great=) More
Purchasing our first Cooper Mini was a great experience. Amy was extremely knowledgable in all aspects of the product. She was friendly, accommodating and went out of her way to make our experience a pleas Amy was extremely knowledgable in all aspects of the product. She was friendly, accommodating and went out of her way to make our experience a pleasant one. Wouldf highly recommend this dealership and this sales rep. Michael and Nancy Wine More
Absolutely great experience. I went in with the idea of what I wanted and found an extremely knowledgeable, friendly, and helpful staff that had what I needed. My experience with another Mini dealer was l what I wanted and found an extremely knowledgeable, friendly, and helpful staff that had what I needed. My experience with another Mini dealer was less impressive, but Mini of South Atlanta blew me away. Jessica is a Mini owner and you could tell that she adores the cars that she sells. Mrs. Ruth was straight-forward and kind in explaining the finance terms to me for questions that she had probably heard a million times. I would recommend the dealer again in the future for sure! More
Wow! They were friendly, but that doesn't make up for the fact they tried to steal $11K from me. For instance: they wanted $273 to replace a $4 dollar part. They recommended many things that I know I d the fact they tried to steal $11K from me. For instance: they wanted $273 to replace a $4 dollar part. They recommended many things that I know I did not need, or could easily do myself for a fraction of the cost. Of course, the issue I brought it in for "could not be serviced", so they recommended a new part at $7743. I fixed it myself for $55. It cost me a few hours of my time, which I was trying to save by taking it to them, but I'd rather keep my 11K. For their lies they charged me $150, which was absolutely wasted. This was the 2nd time I had a bad experience at this Mini service center. I remembered why I left... More
I'm really pleased with my purchase at Mini of South Atlanta. I tried other Mini dealerships in person as well as over the phone but none did help me with what I needed as Amy and Amanda did. They went Atlanta. I tried other Mini dealerships in person as well as over the phone but none did help me with what I needed as Amy and Amanda did. They went out of their way to help me find tha car I wanted. I've been recomending them to everyone who asks about my new car :) More