BMW of South Atlanta

My Ultimate Experience Very friendly staff and environment. But the client advisor that assisted us from beginning to end deserves some kind of special recognition if BMW an Very friendly staff and environment. But the client advisor that assisted us from beginning to end deserves some kind of special recognition if BMW and MINI of South Atlanta gives those rewards for her informative, attentive and knowledgeable skillset towards our needs and wants. She made our purchasing of the car not only comfortable but an amazing and unforgettable experience we will be coming back. More

Sophia is fantastic!!!! Sophia Morse is the best salesman in the world. She got my husband to buy a BMW 320i. She was very knowledgeable and friendly. My husband is a retired Sophia Morse is the best salesman in the world. She got my husband to buy a BMW 320i. She was very knowledgeable and friendly. My husband is a retired Sgt. Major. He is hard core but Sophia won him over. WAY TO GO SOPHIA!!! YOU ROCK!! More

Service for BMW 535 Had low tire pressure took it to the dealership to be looked at and discoverd there was a nail in the tire. Wadette Bradford was my service provider w Had low tire pressure took it to the dealership to be looked at and discoverd there was a nail in the tire. Wadette Bradford was my service provider who got me a loner, handle a recall, and some maintence that was due within 24 hours. I only had to pay for the tire which was high but not as high as it could have been considering it is BMW. : ) Wadette Bradford was plesent, up beat, friendly, on top of her job, and answered all my questions. She kept it honest and to the point, she also called a few days later to be sure I was OK. Great Job Wadette Bradford, Outstanding Customer Service. B. Sesley More

New car buyer Outstanding service and loyalty. I give this young man an A+ for his effort and time. He described in detailed a good plan for myself and wife, and Outstanding service and loyalty. I give this young man an A+ for his effort and time. He described in detailed a good plan for myself and wife, and always kept a smile on his face. Thanks Justin. More

The WOW Experience It's been years since we've purchased a car. I can't believe how kind and accommodating Justin Oliver the salesman was. Not once did we feel neglected It's been years since we've purchased a car. I can't believe how kind and accommodating Justin Oliver the salesman was. Not once did we feel neglected or confused. His explanation of the buying process was thorough and informative. As first time BMW owners, we are already planning to purchase another BMW solely because of the great experience we had with Justin Oliver. P.S. We plan to recommend Mr. Oliver and South Atlanta BMW to all our social media friends. Sincerely Satisfied, Mr. & Mrs. Rivera More

John was if great assistance! John Way was very helpful in assisting me in my new purchase. He was patient and very thorough. My over all experoence was great, he followed up with John Way was very helpful in assisting me in my new purchase. He was patient and very thorough. My over all experoence was great, he followed up with me after my purchase making sure I was satisfied and everything was running okay. I would definitely reccomend his services and BMW of South Atlanta to future care buyers! More

Sophia Morse rocks!! My husband and I stopped by the dealership at closing time on Saturday, but Sophia Morse did not hesitate to answer our questions and walk the lot wit My husband and I stopped by the dealership at closing time on Saturday, but Sophia Morse did not hesitate to answer our questions and walk the lot with us to take a look at some BMWs! She gave us paperwork to submit the following Monday. The next day, Tuesday, our 535i was ready for our pickup! Thank you Sophia, for making the whole process stress-free! I am now driving my dream car (BMW)!!! Sophia Morse, you rock lady!! (Tony & Coral) More

2014 BMW Kevin Sawyer did an outstanding job, while convincing me to get a new BMW. He's a great salesman! The next time I shop for a new car, Kevin Sawyer is Kevin Sawyer did an outstanding job, while convincing me to get a new BMW. He's a great salesman! The next time I shop for a new car, Kevin Sawyer is the man, no doubt. More

Sophia Morse is great! Sophia did an excellent job helping me with my BMW purchase. She was friendly, very knowledgeable and made certain that the advertised offers were ho Sophia did an excellent job helping me with my BMW purchase. She was friendly, very knowledgeable and made certain that the advertised offers were honored. I had a great buying experience with her, from the test drive all the way through to vehicle setup. If looking to make a car purchase, I would definitely recommend her. More

The absolute worst experience of my auto buying life Made a deal over the phone with their GM/Internet sales guru Phil Gwarsinski and bought a one-way plane ticket from Virginia to Atlanta to purchase th Made a deal over the phone with their GM/Internet sales guru Phil Gwarsinski and bought a one-way plane ticket from Virginia to Atlanta to purchase the car. It was supposedly a CPO car, 750LI BMW. I was picked up at airport by nice salesman and that's where story goes awful. I arrived at dealership and car wasn't close to being ready, i.e. it had obviously not gone through their certified pre-owned inspection program. And these folks knew for several days in advance that I was coming down to purchase, as I had already made credit card deposit on car. The test drive was a farce, as the car clearly pulled to the right, showing poor alignment. I even let salesman drive the car and he agreed it had problems. (Remember, this was supposedly a CPO car that had been through a thorough inspection beforehand!!) When we got back to dealership and exited car, I noticed a definite color difference on driver side door, showed the salesman and he acknowledged there had definitely been bodywork improperly done. Now the grand finale: Phil G., who I made the deal with over the phone NEVER came out of his office to talk to me. Not once!! The salesman said GM was "really busy" and so salemsan kept running back and forth between his cubicle and GM's office, trying to determine what they could do about the car. After an hour of this nonsense, I asked to be taken back to Atlanta airport where I bought another one-way ticket back to Virginia. On way to airport, the salesman unloaded on the dealership and Phil in particular. He said my car had NOT been certified and that the manager Phil wouldn't come out to speak with me because there was no excuse for what had happened. I owned BMW cars before and since, but this experience made me realize that just because they're a dealership doesn't make them honest people. I was urged by my local BMW dealership in Virginia to write letter to BMW of America but I never did. What's the use? Poorest excuse for a new car dealer I have ever seen!! And I have been in sales for 24 years, so I appreciate how hard salesman can be, but these idiots were an absolute joke. Edit: The dealer, after reading this review, wants to speak "privately" with me and claims there are factual errors pertaining to my complaints. Dear Dealer, There are absolutely positively NO errors regarding my claims and you can not legitimately refute one claim I've made here. Your dealership is noted by many, many others as being THE worst BMW dealer in the southern U.S. My only regret is never penning a complaint to BMW America when this event occurred. I should have taken the time to do so. I flew 700 miles for a so-called CPO car that was nothing of the sort. You even had a different car in your online ad! And although it was known well in advance that I was traveling a great distance to buy the car and the exact day I'd be arriving, the car wasn't even ready for a test drive. When I arrived I waited at least thirty minutes before ever getting to see the car! My salesman admitted later that the car hadn't been touched and the clean-up guys were trying to at least remove the window tinting before I saw the car. I'd love to see you make a written reply here wherein you explain why it was you Phil, were too busy to give me five minutes of your time that day, instead of hiding in your office behind the relayed excuse that you "were real busy" doing other deals!!?? How many other buyers had traveled across three states to buy a car at your dealership that day?? The salesman told me on the way back to the airport that the entire dealership was poorly ran and he urged me to contact the dealership owners directly. The reason I did not was simple: the managers are the face of the ownership. I assumed the owners were just like their management. More