BMW of South Atlanta

Best Buying Experience Buying from BMW South-Atlanta was a dream! Sales team Lorenzo Duckworth with Ken Wilson were the A-Team. Between the 2 of them the whole process of Buying from BMW South-Atlanta was a dream! Sales team Lorenzo Duckworth with Ken Wilson were the A-Team. Between the 2 of them the whole process of finding the car and doing the paperwork was done in less than an hour. The whole crew there are all A1 professionals giving excellent customer service. i highly recommend the whole team and will definitely be back More

X3 Design ExperienceI was interested in trading my X5 X3 Design Experience I was interested in trading my X5 RWD for an X3 AWD - I'm just used to having a vehicle where I can rotate my tires. I tried a X3 Design Experience I was interested in trading my X5 RWD for an X3 AWD - I'm just used to having a vehicle where I can rotate my tires. I tried a few dealerships in the area, but no one had what I was looking for, in-stock or on the way😟. I inadvertently submitted a search on the BMW of South Atlanta's website, while checking their inventory. I was contacted by Quincy Jones - at first I was a little apprehensive, because I hate the back and forth dealings at an auto dealership. I had an upcoming service appointment and decided to meet with Mr. Jones while waiting. After searching nearby locations for a vehicle with the options that I preferred, we didn't find anything. Mr. Jones suggested ordering the vehicle instead. Again, I was hesitant because I didn't want to loose any of the discounts that were available for in-stock vehicles. I was assured that any/all current discounts would be applied to the vehicle that I built. Thusfar, the process has been smooth - my build has been submitted to BMW and I will receive my vehicle soon - in the color (interior/exterior) I prefer and the options I desire. I can't wait to see it! I'll admit, I didn't purchase my previous BMW from BMW of South Atlanta, because I didn't receive the best deal🤷🏾‍♀️. This time around, they were the only dealership to suggest ordering a specific build, while still offering any/all discounts. That's a win, win in my book😊. More

Great customer service I had a couple of recalls open on Great customer service I had a couple of recalls open on my 328i, I scheduled appointment with ease and was not rushed at all. The service tech took Great customer service I had a couple of recalls open on my 328i, I scheduled appointment with ease and was not rushed at all. The service tech took time to answer all of my questions. I will definitely use this dealership again!!! More

Cross Country trip car trouble On a cross country road trip in my 2015 X5 I developed a load noise. I located the nearest BMW dealership and took the car in. Gerald, the Service Mg On a cross country road trip in my 2015 X5 I developed a load noise. I located the nearest BMW dealership and took the car in. Gerald, the Service Mgr. was most helpful as was the service technicians. I was in and out in an hour and a half with a new front universal joint that was covered by warranty. Could not ask for better service. Cliff Newman Fayetteville, NC More

Great Experience Purchasing a 2020 X5 We recently purchased a 2020 X5 from BMW of South Atlanta. We arrived late on a rainy Saturday evening and looked at the inventory. We had a specific We recently purchased a 2020 X5 from BMW of South Atlanta. We arrived late on a rainy Saturday evening and looked at the inventory. We had a specific color and they were the only dealership in the southeast with that color. The sales experience could not have been any better. We would recommend to all to try this family owned BMW over the behomth's in Atlanta. More

Positive Experience Purchasing my third X3 at this Dearship Great Customer Service Pleasant dealership environment and everyone was willing to help regardless even if you were not their client. Best BMW Dealer Great Customer Service Pleasant dealership environment and everyone was willing to help regardless even if you were not their client. Best BMW Dealership of all I have visited. More

Great Experience Purchasing 2019 3 Series I recently purchased a 2019 330i from BMW of South Atlanta, and the experience - from discussing the sale over the phone, to completing the financing I recently purchased a 2019 330i from BMW of South Atlanta, and the experience - from discussing the sale over the phone, to completing the financing in the dealership - was nothing short of a positive experience. They had a great selection of vehicles, their sales and finance staff were friendly and accommodating, and I was able to get exactly what I wanted, when I wanted it. Glad I chose them, and I would recommend them to anyone else looking for a BMW in the Atlanta area! More

Great Service Had a Great Service Rep (Alfred Roberts), who went over everything in detail. He made us comfortable with the Service we were seeking. Had a Great Service Rep (Alfred Roberts), who went over everything in detail. He made us comfortable with the Service we were seeking. More

Timely service, but incorrect psi After only 20,000 miles of driving, I was informed that I needed 2 rear tires because the tread was down to 2. Keeping in mind that the wheels were a After only 20,000 miles of driving, I was informed that I needed 2 rear tires because the tread was down to 2. Keeping in mind that the wheels were aligned previously to assist in preventing premature wear, since the tires can't be rotated. I had no issues with the timeliness of the service or with the service advisor; but I was disappointed with the fact that the service technician did not assure that the factory recommend tire pressure was in the newly purchased tires. There was only 32psi and 33psi in the tires - the recommended pressure is 41psi for my rear tires, according to the label inside the driver's door. This meant that I had to make 2 additional trips to get air, since there is no true way to calculate the psi until you drive off and wait several minutes for the system to recalculate the psi. More

Excellent Service They really make you feel at home with the excellent customer experience and the friendly staff. I will be recommending this place to some of my other They really make you feel at home with the excellent customer experience and the friendly staff. I will be recommending this place to some of my other friends. Thank you. More