
BMW of South Atlanta
Union City, GA
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Outstanding Service! BMW of South Atlanta is a topnotch dealership with outstanding sales and service employees. After several hours of detail negotiation with the salesma BMW of South Atlanta is a topnotch dealership with outstanding sales and service employees. After several hours of detail negotiation with the salesman (Mr. John Crespo), we ordered two BMW X6s in December 2019. Our first vehicle was delivered in February 2020. Mr. John Crespo was totally outstanding from the beginning and throughout the purchasing process. His honesty was absolutely invaluable and was the Catalyst behind closing of the deal. Mr. Dave Richardson, (General Sales Manager), personally ensured that our vehicle previously appraisal value stayed intact. We received top dollar for our trade in. A master of finance, Mr. Ken Wilson provided exceptional financial insight to include best financing options available for our purchase. The Genius of technology, Mr. Tyler Mathis was absolutely outstanding. He took us through a clear and understandable step by step technological process which enabled us to quickly grasped the new technologies available. Overall, our experience with BMW of South Atlanta was second to none! More
Awesome Experience!! Carey Phillips My Service Advisor, Carey Phillips, is awesome!! He was so friendly, caring and helpful to me during my "car distress"!! He relieved m Carey Phillips My Service Advisor, Carey Phillips, is awesome!! He was so friendly, caring and helpful to me during my "car distress"!! He relieved my anxieties by explaining everything to me. He works very hard and was hardly at his desk because he was constantly checking on his customers' progress. He gets my highest commendations!! More
Best Buying Experience Buying from BMW South-Atlanta was a dream! Sales team Lorenzo Duckworth with Ken Wilson were the A-Team. Between the 2 of them the whole process of Buying from BMW South-Atlanta was a dream! Sales team Lorenzo Duckworth with Ken Wilson were the A-Team. Between the 2 of them the whole process of finding the car and doing the paperwork was done in less than an hour. The whole crew there are all A1 professionals giving excellent customer service. i highly recommend the whole team and will definitely be back More
X3 Design ExperienceI was interested in trading my X5 X3 Design Experience I was interested in trading my X5 RWD for an X3 AWD - I'm just used to having a vehicle where I can rotate my tires. I tried a X3 Design Experience I was interested in trading my X5 RWD for an X3 AWD - I'm just used to having a vehicle where I can rotate my tires. I tried a few dealerships in the area, but no one had what I was looking for, in-stock or on the way😟. I inadvertently submitted a search on the BMW of South Atlanta's website, while checking their inventory. I was contacted by Quincy Jones - at first I was a little apprehensive, because I hate the back and forth dealings at an auto dealership. I had an upcoming service appointment and decided to meet with Mr. Jones while waiting. After searching nearby locations for a vehicle with the options that I preferred, we didn't find anything. Mr. Jones suggested ordering the vehicle instead. Again, I was hesitant because I didn't want to loose any of the discounts that were available for in-stock vehicles. I was assured that any/all current discounts would be applied to the vehicle that I built. Thusfar, the process has been smooth - my build has been submitted to BMW and I will receive my vehicle soon - in the color (interior/exterior) I prefer and the options I desire. I can't wait to see it! I'll admit, I didn't purchase my previous BMW from BMW of South Atlanta, because I didn't receive the best deal🤷🏾♀️. This time around, they were the only dealership to suggest ordering a specific build, while still offering any/all discounts. That's a win, win in my book😊. More
Great customer service I had a couple of recalls open on Great customer service I had a couple of recalls open on my 328i, I scheduled appointment with ease and was not rushed at all. The service tech took Great customer service I had a couple of recalls open on my 328i, I scheduled appointment with ease and was not rushed at all. The service tech took time to answer all of my questions. I will definitely use this dealership again!!! More
Cross Country trip car trouble On a cross country road trip in my 2015 X5 I developed a load noise. I located the nearest BMW dealership and took the car in. Gerald, the Service Mg On a cross country road trip in my 2015 X5 I developed a load noise. I located the nearest BMW dealership and took the car in. Gerald, the Service Mgr. was most helpful as was the service technicians. I was in and out in an hour and a half with a new front universal joint that was covered by warranty. Could not ask for better service. Cliff Newman Fayetteville, NC More
Great Experience Purchasing a 2020 X5 We recently purchased a 2020 X5 from BMW of South Atlanta. We arrived late on a rainy Saturday evening and looked at the inventory. We had a specific We recently purchased a 2020 X5 from BMW of South Atlanta. We arrived late on a rainy Saturday evening and looked at the inventory. We had a specific color and they were the only dealership in the southeast with that color. The sales experience could not have been any better. We would recommend to all to try this family owned BMW over the behomth's in Atlanta. More
Positive Experience Purchasing my third X3 at this Dearship Great Customer Service Pleasant dealership environment and everyone was willing to help regardless even if you were not their client. Best BMW Dealer Great Customer Service Pleasant dealership environment and everyone was willing to help regardless even if you were not their client. Best BMW Dealership of all I have visited. More
Great Experience Purchasing 2019 3 Series I recently purchased a 2019 330i from BMW of South Atlanta, and the experience - from discussing the sale over the phone, to completing the financing I recently purchased a 2019 330i from BMW of South Atlanta, and the experience - from discussing the sale over the phone, to completing the financing in the dealership - was nothing short of a positive experience. They had a great selection of vehicles, their sales and finance staff were friendly and accommodating, and I was able to get exactly what I wanted, when I wanted it. Glad I chose them, and I would recommend them to anyone else looking for a BMW in the Atlanta area! More
Great Service Had a Great Service Rep (Alfred Roberts), who went over everything in detail. He made us comfortable with the Service we were seeking. Had a Great Service Rep (Alfred Roberts), who went over everything in detail. He made us comfortable with the Service we were seeking. More