Back

BMW of Silver Spring - Service Center

Silver Spring, MD

4.7
416 Reviews

416 Reviews of BMW of Silver Spring - Service Center

Sort by
May 26, 2023

Nate provided me with excellent service in the purchase of my 2022 X2. He answered all of my questions and mad sure my car buying experience was a good one. He kept in touch with me at every step in the pr More

by S Reeves
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Drew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gen Awanohara, Nate Vitek
Jun 05, 2023 -

BMW of Silver Spring responded

Hello, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2023

The service representative (Brandi) is awesome. She is very knowledgeable and customer oriented. I appreciate her service. More

by carmenknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Diss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2023

German was great. He noticed me of a current service plan on my car. Saved me about $700 More

by ckbillett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Alfaro
Jun 05, 2023 -

BMW of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

May 09, 2023

Great service and staff from start to finish. Never had a bad experience iat this dealership. More

by e948br1231ntt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Diss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2023

Feels like home whenever i go there to get serviced. Rachel Rhea, and her service manager Joe Diss are excellent More

by Tae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Diss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

BMW of Silver Spring responded

Hi Tae, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

April 16, 2023

Mr Alfaro gave me great service when I came in to get my car serviced for the first time. He went above and beyond to assist me. He is truly a professional. I would recommend him to anyone visiting BMW of More

by willmc419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Alfaro
Jun 05, 2023 -

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 15, 2023

Mr. Perry is a great service advisor. He is very knowledgeable about BMW's. He took his time and explained in detail about the different versions of BMWs on the showroom floor. He truly knows the pr More

by willmc419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Alfaro, Christian Perry
Jun 05, 2023 -

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2023

Joe is a great human and he makes your service department look really really good! More

by steph_waters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Diss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2023

This was my first visit to BMW Silver Springs and Grant was really helpful in answering my questions regarding tires. He was very knowledgeable which was a plus for me. The service was great from getting m More

by Kimmieboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant King
Apr 07, 2023 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

March 25, 2023

Ron Askew was excellent! Great guy to talk with and also got the job done quickly. Hands down the best experience buying a car. Usually I’m at the dealership for hours on end More

by Dnorris215
Recommend Dealer
Yes
Employees Worked With
Ron Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

BMW of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

...
5
...