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BMW of Silver Spring - Service Center

Silver Spring, MD

4.7
414 Reviews

414 Reviews of BMW of Silver Spring - Service Center

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August 26, 2006

While admittedly based on only one visit, my experience was so overwhemlingly positive - especially compared to ALL of my experiences at VOB BMW in Rockville - that I felt compelled to comment. Tischer par More

by rkloewy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
parts counter
February 02, 2005

Took 740il in for an intermittant computer problem. I don't go to dealers for regular maintenance. I live close to VOB but refuse to go there after several bad experiences.<br>Tischer found problem quic More

by JDorr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
July 22, 2004

I called to make my appointment and had no problems scheduling the service visit. This is when it turns bad!!! They told me my service was covered under warranty (fix leaking windshield washer sprayer) More

by minnelli
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kerry
November 24, 2003

While better than BMW of Fairfax, VA, still off the mark. Perhaps BMW is not as in high standard as it once was. Dealership is always "backed-up" with service appointments. Service advisors make you "writ More

by teracon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sales and Service
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