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BMW of Silver Spring - Service Center

Silver Spring, MD

4.7
424 Reviews

424 Reviews of BMW of Silver Spring - Service Center

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January 03, 2011

Kristina this service rep. has ben helping me with my Kristina this service rep. has ben helping me with my last two BMW X5's. she is the main reason that in March of 2011 i am buying my 3rd BMW from Ti More

by phil marcheso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Williams
December 22, 2010

KRISTINA IS THE BEST!! Whenever you are down because KRISTINA IS THE BEST!! Whenever you are down because your car is not cooperating, you can depend on Kristina, she will take care of you. I have bee More

by uturhanoglu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTINA WILLIAMS, Kristina Williams
December 16, 2010

Took my car for repairs about six months ago,cylinder coils were replaced, and three days ago 12/13/2010, had a breakdown, same problem was diagnosed. Have called Tischer Service desk for three consecuti More

by keboa
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack, Jack Barber
December 01, 2010

Mr Rubio was very professional, understanding and responsive to my loaner needs. He is indeed a man of his word. Its experiences such as this that will keep me passing other BMW service centers and More

by dmbriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rubio
November 19, 2010

The employees at Tischer BMW are absolutely wonderful. I recently purchased a BMW and the Store manager Rick was extremely nice and helpful. He addressed all our concerns and made sure we left with a smile More

by vekepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan C Rubio and Rick Lopez
October 21, 2010

The day before yesterday my Service Engine Soon warning lamp came on while driving the car. As soon as I got home, I called Tiscjer BMW to schedule an appointment and I was delighted to get an appointment More

by fourbels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Barber
October 04, 2010

Upon reaching the Service Department door, I was greeted by a gentleman who was happy to see me on October 2. I know the routine in coming to the dealership to pick up my car. This gentleman made the expe More

by RealE4Sale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crawford
September 28, 2010

I drive a 2006 530xi sedan. I had a flat tire warning last Saturday afternoon (9/18). I did not notice a visible loss in pressure after 1 hour, so I drove to the dealership and told the same. I was servi More

by amars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Barber & Kevin Hull
August 31, 2010

I encountered with Mr. Crawford was via a phone call. He spoke to me as a human being not as a car guy (technical stuff). I was having problem with my ’91 735i. I installed a battery and was having problems More

by USEuroBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crawford
August 28, 2010

I had a very irritating issue with my Bluetooth. I have visited other BMW dealers (just moved to the DC area)and they never seem to take the time to help answer questions or set up all the goodies in my ca More

by scootergirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Radin
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