BMW of Silver Spring - Service Center

Awesome Customer Service! I had to take my car in BMW Silver Spring to get a gasket pan leak and some other things fixed and this dealership is the best around. I tried taking I had to take my car in BMW Silver Spring to get a gasket pan leak and some other things fixed and this dealership is the best around. I tried taking my car to another BMW dealership closer to my house but had a bad experience with them. So I just drive the hour to BMW of Silver Spring for quality work and great customer service. My service advisor Kristina was awesome! She was very helpful with all the information I needed and also very timely! It's always great to interact with folks who really enjoy their job. I would recommend BMW of Silver Spring for service. More

Tischer BMW Provides Outstanding Service Tischer BMW provides outstanding customer service especially Service Advisor, Thomas Grant. The dealership is extremely attentive and gets your car r Tischer BMW provides outstanding customer service especially Service Advisor, Thomas Grant. The dealership is extremely attentive and gets your car repaired quickly without compromising quality. I highly recommend Tischer BMW and Thomas Grant, Service Advisor. More

Thomas Grant Great/Helpful employee Just wanted to share my great experience working with Thomas Grant at BMW of Silver Spring service department. Thomas is such a caring service advisor Just wanted to share my great experience working with Thomas Grant at BMW of Silver Spring service department. Thomas is such a caring service advisor. He is very friendly, respectful and always there to help his clients. With my busy work schedule, he always work out a quick drop off plan for me and take a good care of my care. I appreciate all his help. Thank you Mona jalali More

EXCELLENT SERVICE - EVERY TIME I am normally not one to write reviews, however, I think Thomas Grant should be recognized for his excellent service! I have been taking my 5 series t I am normally not one to write reviews, however, I think Thomas Grant should be recognized for his excellent service! I have been taking my 5 series to Silver Spring BMW for service for the last three years and I had the good fortune of having Thomas as my service advisor. He gives a true and accurate assessment of my vehicles status and needs. He helps me prioritize what needs to be done, and guides me to discount coupons for the requisite work, when available. He has a loaner already set up for me when my vehicle needs to be serviced for an extended amount of time. Thomas is more than willing to go beyond what is required to make your service experience an enjoyable one. Thomas is an excellent representation of what an advisor should be. I highly recommend him as service advisor for your BMW. You will not be disappointed. More

Excellent Service During my recent visit to BMW of Silver Spring I worked with Thomas Grant, Service Advisor. Thomas did a fantastic job in taking care of my vehicle a During my recent visit to BMW of Silver Spring I worked with Thomas Grant, Service Advisor. Thomas did a fantastic job in taking care of my vehicle and keeping me informed during the entire service period. I was quite pleased with the extra attention BMW of Silver Spring pays to their customers. I will continue to get my car serviced there with Thomas as my advisor and tell others about my experience. Phillipe Mathis More

Five star service experience Thomas was the best service advisor I met. He is a honest, friendly and outstanding advisor. I would recommend him to anyone who needs a five star ser Thomas was the best service advisor I met. He is a honest, friendly and outstanding advisor. I would recommend him to anyone who needs a five star service experience. More

Excellent Service as Always Kristina was a pleasure to work with. She was very friendly and informative and made sure she covered every detail of what was going to be done to my Kristina was a pleasure to work with. She was very friendly and informative and made sure she covered every detail of what was going to be done to my car. I would recommend her to everyone if I could. I will definitely bring my car back to BMW of Silver Spring and be seeing Kristina in the future. More

Thomas provides consistently GREAT service!!! I recently visited BMW Silver Spring because my car was leaking antifreeze. I actually reached out to Thomas on Memorial Day. He responded immediately I recently visited BMW Silver Spring because my car was leaking antifreeze. I actually reached out to Thomas on Memorial Day. He responded immediately and told me to bring the car in as soon as possible. The service team quickly determined the problem - a hose that needed replacing - and my car was back on the road in two days. I've been coming to this location and dealing with Thomas specifically for almost three years. I have always had great service from him, candid dialogue about the status of my car in language I can understand, and competitive pricing. No matter the issue, I trust that Thomas will always get the job done! More

Fast great service! I just recently had my car serviced at BMW silver spring and Thomas was who I worked. He was delightful and he knew what he was talking about! He was I just recently had my car serviced at BMW silver spring and Thomas was who I worked. He was delightful and he knew what he was talking about! He was also very personable. If I can request him next time I definately would. My car was fixed really fast as well. Great job! Exceptional service. More

Manufacturer Recall Rectified Thomas Grant my service advisor at BMW of Silver Spring is very professional, knowledgeable and willing to go above, and beyond to deliver excellent s Thomas Grant my service advisor at BMW of Silver Spring is very professional, knowledgeable and willing to go above, and beyond to deliver excellent service to his customers! More