BMW of Silver Spring - Service Center

Awesome Service on my BMW I bought my BMW not too long ago, a day after the charge pipe blew up. In a hurry, I head right over to BMW of Silver Spring and Delphjn Green took su I bought my BMW not too long ago, a day after the charge pipe blew up. In a hurry, I head right over to BMW of Silver Spring and Delphjn Green took such great care of me and my car. A day later, I got my car back and shes running great. Thank you Delphin! More

Consistent excellence in BMW service I have brought my car for service to the BMW of Silver Spring over the past decade or so. Brent Anderson has been my service advisor for the past few I have brought my car for service to the BMW of Silver Spring over the past decade or so. Brent Anderson has been my service advisor for the past few years. It is always a pleasure to work with Brent. He is very respectful and friendly, and follows up on the status of the car via phone, text message, and email. The service team at the BMW of Silver Spring is operating under the leadership of the legendary Mr. Ron Ptak, who has been with BMW for decades. He makes sure that the customers leave the dealership completely satisfied. More

Awesome The service was Great, took care of all me needs. She answered all my questions and concerns. I would recommend bmw silver springs to anyone . The service was Great, took care of all me needs. She answered all my questions and concerns. I would recommend bmw silver springs to anyone . More

White Glove Customer Service Special thanks Rachel Rhea for always providing great customer service! Her attention to detail and professionalism is unmatched. Been to several BMW Special thanks Rachel Rhea for always providing great customer service! Her attention to detail and professionalism is unmatched. Been to several BMW dealerships in the DMV area to get my BMWs serviced and my experience at BMW of Silver Spring has always been nothing short of white glove treatment. More

Its always been a good experience Been going there for over 5 years Kristina has been a marvelous service writer one of the best and is always very helpful and a very good person Been going there for over 5 years Kristina has been a marvelous service writer one of the best and is always very helpful and a very good person More

Thank you for an outstanding service Rachel Rhea in the Service dpt, Joe and Ron in the management are doing an awesome job. They all go above and beyond to make sure that the quality of Rachel Rhea in the Service dpt, Joe and Ron in the management are doing an awesome job. They all go above and beyond to make sure that the quality of service is beyond reproach. I have been bringing my car here for the past 10 years and I’ve always been satisfied with the level of service and cleanliness . Thank you to Rachel Rhea my service advisor she has been doing a tremendous job. More

Prompt and thoughtful service Rachel, Horacio, and BMW of Silver Spring have taken great care of me and my cars. I have never been so pleased with a dealership before. Clear and ef Rachel, Horacio, and BMW of Silver Spring have taken great care of me and my cars. I have never been so pleased with a dealership before. Clear and effective communication, and outstanding workmanship. I highly recommend! More

Kristina Rocks Kristina Williams is without a doubt the best service adviser a have dealt with at any dealership. She always anticipates my need and takes care of me Kristina Williams is without a doubt the best service adviser a have dealt with at any dealership. She always anticipates my need and takes care of me like family. When things do go wrong she is always quick with a solution. If you own a BMW HIGHLY recommend her. More

excellent customer service I have to say bmw of silver spring has the best service department in Maryland. Brandi Rodgers is my service rep she is always on top of things extrem I have to say bmw of silver spring has the best service department in Maryland. Brandi Rodgers is my service rep she is always on top of things extremely efficient and makes it a painless experience. Don't waste your time dealing with other service departments. I recently had a flat tire with my bmw 5 and Brandi was just a text message away she put me in a loaner and back on the road until my tire was replaced. top notch service! More

BMW X5 M-Sport Brent has been my service advisor for a while now. It is a pleasure working with him when I bring my X5 in for service. He always keep me updated on t Brent has been my service advisor for a while now. It is a pleasure working with him when I bring my X5 in for service. He always keep me updated on the progress of my X5 as it is in service. If there is anything that I need to know about X5 he always keeps me informed. Kudos to you Mr. Anderson keep it up, thanks. More