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BMW of Silver Spring

Silver Spring, MD

4.9
4,012 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,013 reviews

February 16, 2022

Great Dealership, Great customer service, and nice kind people. Desirea was amazing to work with and I would come back in an instant to buy another car with her at BMW of Silver Spring. More

by User9625251
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Dolesh, Aaron DeVane
Feb 18, 2022 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2022

She was very helpful by answering all the questions which i had very patiently. We give 100/100 for the excellent work she is doing. More

by Hruday Kanala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

BMW of Silver Spring responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Silver Spring!

February 15, 2022

Rachel Rhea it’s an excellent service advisor! Every visit at BMW Silver Spring is easy and perfect. Thank You! More

by Jay9212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

BMW of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 15, 2022

Great service from Rachel and her wonderful team at BMW of Silver Spring. Appreciate the through explanations and timely follow up! More

by Bogdan P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rhea
Feb 17, 2022 -

BMW of Silver Spring responded

Hi Bogdan, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 15, 2022

This dealership is way above the few I have visited and shows excellent customer service from start to finish. Rachel one of the advisors goes beyond her customer service duties along with the service tec More

by Lisalisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Diss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

BMW of Silver Spring responded

Hi Lisalisa, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 15, 2022

Desiree is a star! I have purchased two cars from her in the last year. I never wasted a moment of my time sitting at her desk. When I closed on both of them I was in a More

by Jeff@specialty-food-sales.com
Recommend Dealer
Yes
Employees Worked With
Max Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iso Ebong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Dolesh, Aaron DeVane
Feb 17, 2022 -

BMW of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 14, 2022

Buying made easy. All you need is Harold Shelby and your experience will be outstanding. More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Shelby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

BMW of Silver Spring responded

Hi Pete, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 14, 2022

Buying a new car with Brittany was a fantastic experience. She's extremely nice and very patient, listening to our every needs. Picking up the car was super easy and we were glad we had Brittany t More

by BMW Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Barrett
Feb 15, 2022 -

BMW of Silver Spring responded

Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 12, 2022

It was a wonderful experience dealing with Desirea. She was very thoughtful and helpful and I really appreciate it! More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

BMW of Silver Spring responded

Hi Alex, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2022

This dealership is made up of friendly and professional people. My salesman, Harold Shelby, could not be friendlier or more helpful. He treated me as I would expect to be treated by a top notch dealership, More

by djohnsto37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Shelby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron DeVane
Feb 14, 2022 -

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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