BMW of Silver Spring

Kyle Greene was our Client Advisor for our factory-ordered BMW. From the initial meeting, Kyle quickly understood our needs, expectations, and appreciation for responsiveness, straightforward factory-ordered BMW. From the initial meeting, Kyle quickly understood our needs, expectations, and appreciation for responsiveness, straightforward communication, and efficiency in managing the process. He's a professional that we would happily work with again. I would refer him to my friends and colleagues without hesitation. BMW of Silver Spring is very fortunate to have him on the team. More

Nate was very helpful in helping me purchase my M340i Xdrive. He went above and beyond by answering all my questions and coordinating a production site change in the middle of the RU/UR war. Could not ha Xdrive. He went above and beyond by answering all my questions and coordinating a production site change in the middle of the RU/UR war. Could not have asked for more for coordination, communication, and honesty. More

Very pleasant experience. I would recommend this dealership and especially my salesman. I am one of those people who doesn't buy unless they like the salesman and also that I would recommend this dealership and especially my salesman. I am one of those people who doesn't buy unless they like the salesman and also that requires the salesman not to be too pushy which mine was not. Kyle is a real asset to your dealership. I would not hesitate to return in the future. More

Finace advisor, Mr Gen Awanohara was truly helpful and honest. I recommend him highly. I also would like to thank service advisor, Rachael for taking care of my 2019 X7 50i. honest. I recommend him highly. I also would like to thank service advisor, Rachael for taking care of my 2019 X7 50i. More

A most excellent car buying experience ever! From the moment I came in the door of BMW of Silver Spring, Mr. Harold Shelby was welcoming, professional and very knowledgeable about the vehicle t From the moment I came in the door of BMW of Silver Spring, Mr. Harold Shelby was welcoming, professional and very knowledgeable about the vehicle that I was interested in purchasing (I had never owned a BMW before). During the test drive he was most patient and helpful as he taught me about the many features that are a part of the vehicle. Mr. Harold and my Finance advisor, Mr. Aaron Devane literally walked me through the purchasing process, making the process not only seamless but quick, making my entire car buying experience completely stress free. Thank you, Mr. Harold Shelby, Mr. Aaron Devane and BMW of Silver Spring for an amazing and most excellent car buying experience! I will definitely recommend these two professionals and dealership to everyone. Dee from Bowie Maryland More

I recently purchased a car from BMW of Silver Spring and the process was smooth and efficient. I worked with Harold Shelby and he was absolutely fantastic! He was responsive and kept me up to date about the the process was smooth and efficient. I worked with Harold Shelby and he was absolutely fantastic! He was responsive and kept me up to date about the process involving my order. He made sure I was taken care of and my experience was top notch. More

Recently I was in search of a car. The one problem I had however was my dislike of the car buying process. A friend who had recently purchased a BMW highly suggested that I give BMW The one problem I had however was my dislike of the car buying process. A friend who had recently purchased a BMW highly suggested that I give BMW of Silver Spring, more specifically a salesperson there by the name of Harold Shelby a call. After weeks of shopping around at several car dealerships in the Washington, DC/Maryland/Virginia area and encountering for example, either a " hurray-up you have to make a decision" push, to an, "I'll email you the invoice price in the morning" with no follow-through; I quickly became tired and frustrated with the process. A week ago I decided to give Mr. Shelby at BMW of Silver Spring a try. From the moment of the introduction, Mr. Shelby was welcoming, professional and very knowledgeable about the vehicle that I was interested in purchasing (I had never owned a BMW before). During the test drive he was especially patient and helpful as he taught me about the many features that are a part of the vehicle. Finally after deciding to purchase the vehicle, he literally walked me through the purchasing process making the process not only seamless but quick. I was finished with the actual purchasing process in about 2 hours. My entire experience was completely stress free. Thank you, Mr. Shelby and BMW of Silver Spring for an amazing car buying experience! I will definitely recommend Mr. Shelby and BMI of Silver Spring to family and friends. More

Brittany is amazing! She made our car buying experience an absolute pleasure, from start to finish. She is kind and thoughtful, and confident without being pushy. She She made our car buying experience an absolute pleasure, from start to finish. She is kind and thoughtful, and confident without being pushy. She was patient — with me (as well as my 3 kids!). I really feel like she had my best interests in mind- she worked to get us a great deal and I truly couldn’t be happier! I would rate her 10 stars if I could! More

David is a professional with exceptional customer care and communication skills. He walked me through every step of the process answering all the questions I had before I made a decision to buy my car. I and communication skills. He walked me through every step of the process answering all the questions I had before I made a decision to buy my car. I will for sure recommend David and BMW Silver Spring to anyone who may consider buying a car in the future. Thank you David for taking the extra mile to support your customers. In addition to Dave, Gen from the finance department was also very helpful and professional. He explained to us our options in terms of financing and was able to get me the best deal on the market. Thank you, Gen- More

Lonnie Overby is an outstanding sales agent! I purchased my X3 from him in 2019 and recently completed an end-of-lease buyout with BMW of Silver Spring. His professionalism and expertise made m I purchased my X3 from him in 2019 and recently completed an end-of-lease buyout with BMW of Silver Spring. His professionalism and expertise made my experience in both cases turnkey. I highly recommend Lonnie Overby for your BMW automobile needs. More