BMW of Silver Spring

Roberto and Pedro were so nice when helping me choose my car, and they stayed until 10pm to finish all the process of purchasing. It was a nice experience! car, and they stayed until 10pm to finish all the process of purchasing. It was a nice experience! More

Both Lonnie and Gen were very attentive and ensured my husband and I left with exactly what we wanted. They took the time to answer all of our questions and the process was smooth and quick. We will defin husband and I left with exactly what we wanted. They took the time to answer all of our questions and the process was smooth and quick. We will definitely be returning customers. More

Both Dave and Gen were very knowledgeable and went above and beyond to provide top notch customer service. We drove off the lot with a car that we LOVE and fits our needs! and beyond to provide top notch customer service. We drove off the lot with a car that we LOVE and fits our needs! More

Roberto and his team were the "un-car dealership" which made the experience enjoyable and centered around my wife and I getting the right car for the right price. No pressure or gimmicks, Roberto was on o made the experience enjoyable and centered around my wife and I getting the right car for the right price. No pressure or gimmicks, Roberto was on our side and he is our go-to person with anything related BMWs. Thanks you Roberto and team! More

It was a very simple and easy process. Great vehicles and little pressure. I knew what I wanted and went to pick it up. Hard to beat that Great vehicles and little pressure. I knew what I wanted and went to pick it up. Hard to beat that More

Despite a relatively abrupt issue with my car, Chase was able to quickly see me and put me at ease. With so much beyond his control, he made me feel like he was an advocate for me, and was ready to go the e able to quickly see me and put me at ease. With so much beyond his control, he made me feel like he was an advocate for me, and was ready to go the extra mile to help get me back on the road. Just an excellent service representative, who works for the best BMW Service Center that I've used in my 15+ years of BMW ownership. More

Extremely personable car buying experience. Excellent service from when I came in to when I pulled off the lot. Excellent service from when I came in to when I pulled off the lot. More

EXCELLENT CUSTOMER SERVICE. Desires is a star. Everyone could not be more helpful. Happy all around! Desires is a star. Everyone could not be more helpful. Happy all around! More

Just bought a vehicle from here, I was helped by Roberto and Pedro, they both did a great job making the buying process very easy and quick, they were very kind and helpful, very happy with the service I ha and Pedro, they both did a great job making the buying process very easy and quick, they were very kind and helpful, very happy with the service I have received here. More

Great customer service and buying experience. We bought the 228i xDrive Grand Coupe from Nate, who was very knowledgeable and resourceful. I was very pleased by the professionalism and transparen We bought the 228i xDrive Grand Coupe from Nate, who was very knowledgeable and resourceful. I was very pleased by the professionalism and transparency during the process More