BMW of Silver Spring

Overall experience was superb! Judy went above and beyond to meet my needs. She was very knowledgeable about the vehicles and treats customers with much kindness and respect. She possesses great interpersona to meet my needs. She was very knowledgeable about the vehicles and treats customers with much kindness and respect. She possesses great interpersonal skills and loves people and also getting to know people. I would definitely recommend Judy at this dealership she works hard to make customers happy! More

The buying experience was just that- an experience. From the pre visit call into the dealership to check the availability of the car I had previewed on the user friendly website, I could tell the folks at t the pre visit call into the dealership to check the availability of the car I had previewed on the user friendly website, I could tell the folks at this dealership were "a little different- but in a good way. Rick Lopez the sales manager was great, he was not your prototypical "Used car salesman", and genuinely expressed in interest in helping me. This was a breath of fresh air given that I had a terrible experience a few days earlier at another dealership south of the beltway. He was friendly and knowledgeable, but above all not pushy in any way. This was the main reason I chose Tischer. When I arrived, Judy's warm smile and relaxed demeanor certainly put me at ease, and allowed me to focus soley on which car I wanted, rather than put my guard up to prevent being taken to the cleaners. THeir cars were in pristine condition and the prices were reasonable.They really worked with me-well past 11pm no less-, and once Judy and Ricky P agreed to a price, they kept their word- and even threw in a few free extras!Even the finance folks were nice!They were straight forward- none of that ridiculous back and forth with the "manager" as they try to make you think they are "giving away the car" I would recommend this dealership to restore ones faith in car dealers as regular humans, as it most certainly restored mine!! More

The service at Tischer BMW of Silver Spring was top notch from the moment I walked in the door and resulted in an extremely positive purchase experience. I bought a beautiful certified pre-owned 2007 BMW 33 from the moment I walked in the door and resulted in an extremely positive purchase experience. I bought a beautiful certified pre-owned 2007 BMW 335i. Every question and concern that I had was answered to my satisfaction. In addition I was informed of various options that I might consider relating to the purchase of my vehicle. Maritza Alvarenga, Rick Lopez & Michelle Gorman were all extremely welcoming and friendly while maintaining the appropriate level of professionalism. Again, the entire Tischer BMW of Silver Spring staff was extremely professional, attentive, knowledgeable, and friendly. I would definitely recommend this dealership. More

Originally had an appt with Manny to test drive two used cars, but he had to leave before we got there. Michael helped us out and we were very pleased. We ended up buying a new car instead. I would defi cars, but he had to leave before we got there. Michael helped us out and we were very pleased. We ended up buying a new car instead. I would definitely recommend Tischer and Michael to others. In the future, I would definitely buy from Michael again. More

The sales and management staff was extrealy helpful in locating the vehicle that I was looking for. They went out of there way to conduct searchs nationwide and in the immediate area. They found the vehic locating the vehicle that I was looking for. They went out of there way to conduct searchs nationwide and in the immediate area. They found the vehicle that I wanted and within my price range. I found the entire experience to be outstanding as this was my first purchase of a BMW. More

As always, Tischer BMW offered excellent customer service. My sales person provided excellent service and worked with me to come up with a good deal. I will always choose Tischer BMW and will recomm service. My sales person provided excellent service and worked with me to come up with a good deal. I will always choose Tischer BMW and will recommend them to friends and family. Thanks you a million Tischer More

I must say that this dealership is rated #1 on my list! I have owned 6 BMW's in the last 8 years and have delt with all the other BMW dealerships in the DC area. The sales lady Judy was wonderful and did I have owned 6 BMW's in the last 8 years and have delt with all the other BMW dealerships in the DC area. The sales lady Judy was wonderful and did everything to make sure that all my needs were satisfied! I always go to dealerships underdressed and they never give me the time of day, Tischer let me test drive several cars without questions on if I could afford it! Tischer by far has been the best dealer to do business with! More

My wife and I had shopped around the entire Washington DC metro area in our car search. We visited Sterling BMW and Fairfax BMW. When we arrived at Tischer BMW it was very evident this was a customer oriente metro area in our car search. We visited Sterling BMW and Fairfax BMW. When we arrived at Tischer BMW it was very evident this was a customer oriented dealership. We were extremely pleased with Judy's top notch customer service. Rick Lopez the manager was extremely knowledgeable of the products and gave us such a great deal that we ended up buying TWO cars . We purchased both an AUdi and a BMW. I love my 330 convertible and my wife loves her Audi A6 sedan. I have and will highly recommend the management and staff of Tischer BMW to everyone that is interested in super service and a great deal. More

Axel was very friendly and professional. He was happy to tell us everything about the car we are interested in, show us the Carfax report, give information on our own car(which is also a BMW) and take us fo tell us everything about the car we are interested in, show us the Carfax report, give information on our own car(which is also a BMW) and take us for the test drive. He also introduced us to the manager of the store who provided us with an additional information. The dealership has a wide variety of different cars, from convertible to SUVs. The test drive includes side roads and a highway. The car that I was interested in was in perfect condition with very many features and packages for a very affordable price. More

I shopped my new 535 XI BMW pretty hard to all the local dealers. I knew exactly what I wanted and wasn't picky about where I was buying it. I always lease and was really looking to be in at a certain price dealers. I knew exactly what I wanted and wasn't picky about where I was buying it. I always lease and was really looking to be in at a certain price. All of the dealers, except for Tischer, said it could not be done and were much higher than I needed to be. One even wanted me to go on his website, do all of the work, and he would get back to me. I never heard from one of them. Tischer was very aggressive on the price and suggested extending the lease to 39 months to get a better residual to meet my terms. Honestly, does it really matter whether its 36 months or 39 months?? Not to me if it gets me in the car I wanted. I also inquired about a certain red color that is only available on the 7 series, but was told it wasn't available for the 5 series. I agreed to the terms and Tischer ordered the car for me. About a week later, the sales manager, Mike called to say they were going to be able to get me the red color at no extra charge. It took about 6 weeks and the car arrived this week. I picked it up yesterday and its awesome!!! Even better, they were able to get me another $30 a month off the payment as I have owned BMW's in the past and qualified for a new customer loyalty bonus. Like all new BMW owners, I am trying to get used to the I drive. I am driving the exact car I wanted at a price every other dealer told me wasn't possible. If your are pricing out a new BMW, I strongly suggest you get a price from these guys. Gigis, Mike and the finance manager, Michelle were all great to deal with. More