BMW of Silver Spring

It was an absolute pleasure to work with Dawit. He was responsive, accommodating, and knowledgeable. Although we did not initially expect to purchase a vehicle from BMW of Silver Spring, Dawit's co He was responsive, accommodating, and knowledgeable. Although we did not initially expect to purchase a vehicle from BMW of Silver Spring, Dawit's competitive offers and overall excellence led us to making a purchase. Even post-purchase, Dawit has been quick to respond and extremely helpful. Overall, I would highly recommend working with Dawit and BMW of Silver Spring. More

Brandi is my go to service advisor. She’s very attentive to addressing the known and unknown needs of my vehicle when I bring it in for service. The attention to detail allows me to res She’s very attentive to addressing the known and unknown needs of my vehicle when I bring it in for service. The attention to detail allows me to rest assured that I’ll be taken care of and leaving in a safe vehicle. During my visit I started the journey of test driving SUVs to add to our household as a family car. Harold was wonderful in showing me an X5 M50i and X7 M50i. He was very knowledgeable about both and highlighted the unique features of each. The test drive was great. He was helpful without pressuring us. I hope to find our next vehicle with Harold in the near future. More

I had the pleasure of working with Kyle Greene and appreciate the support and information he provided throughout the process. The first day I walked into the dealership, Kyle graciously accommodated appreciate the support and information he provided throughout the process. The first day I walked into the dealership, Kyle graciously accommodated my odd request to test how comfortably my large Surdo 1 drum would fit in the trunk of the 530 model. I had also considered the X4 SUV and Kyle explained the features of both vehicles in simple, plain language and gave me all the information I needed to make the right decision for my use and lifestyle. My vehicle was ordered from Germany and Kyle kept me informed about the status from the shipping port to the delivery at BMW of Silver Spring dealership. When we went on test drives, Kyle pointed out key features and the impact on the driving experience and vehicle response. I also like the route that he chose, because it enable me get a good feel of the vehicles. Naeim explained the scope and the benefits of each of the maintenance packages, which helped me make a decision. I also appreciate that the options were customizable. I was also thrilled to see the beautiful red bow on my car in the private delivery area on pick up day. It was a lovely way to end the process. Thank you Kyle for a memorable car buying experience. More

Really enjoyed working with Abiola, Pedro and Amit. Very professional and really respectful. They answered my family’s questions and followed up at regular intervals. Information provided was very tran Very professional and really respectful. They answered my family’s questions and followed up at regular intervals. Information provided was very transparent and willing to work with us. Great experience overall. Would recommend More

I ultimately did not purchase from Silver Spring BMW because they did not have the hard-to-find vehicle I wanted, but Dawit was extremely helpful and responsive. because they did not have the hard-to-find vehicle I wanted, but Dawit was extremely helpful and responsive. More

I had the pleasure of working with Ron Askew. He assisted me thru my buying process and it took the weight off my shoulders. This was so refreshing and added value to my experience. Thank you Ron He assisted me thru my buying process and it took the weight off my shoulders. This was so refreshing and added value to my experience. Thank you Ron for helping me to accomplish my dream. If you are looking for a BMW Ron at BMW of Silver Spring is your person. Also, the atmosphere at BMW of Silver Spring is calm and comforting it gave me the chance to decide my options without feeling rushed and flustered. From the receptionist to the moment I meet with Ron to discuss my dream vehicle and even Tolu and I joking about my bow after he place my temp tags on. My buying experience was amazing and I love my X7. Thank you Ron and BMW of Silver Springs. More

I love this dealership. The service department, the sales, the management. I really enjoy all of my experiences with the staff at BMW Silver Spring . The service department, the sales, the management. I really enjoy all of my experiences with the staff at BMW Silver Spring . More

Smooth and pleasant experience. Desirea was wonderful to work with and went out of her way to accommodate me and the delivery before the holidays. Desirea was wonderful to work with and went out of her way to accommodate me and the delivery before the holidays. More

Eric Lovo has been an amazing help, with answering any and all questions I’ve had with nothing but transparency. It’s clear that BMW of Silver Springs focuses on a culture of Customer first and prioritize and all questions I’ve had with nothing but transparency. It’s clear that BMW of Silver Springs focuses on a culture of Customer first and prioritizes their employees enforcing this! More

Good dealership in Maryland. I will recommend this place to my friends and family that’s it I will recommend this place to my friends and family that’s it More