BMW of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,051 reviews
I️ had the pleasure of working with Amit this afternoon when I️ needed help with my digital key. Amit is extremely knowledgeable and very kind! He took the time to introduce other features of my car to me. when I️ needed help with my digital key. Amit is extremely knowledgeable and very kind! He took the time to introduce other features of my car to me. Thank you Amit! More
Absolutely thrilled with my new BMW and the experience at BMW of Silver Spring! From the moment I walked in, I was greeted with a warm smile and excellent customer service. Edwin was incredibly knowledgea BMW of Silver Spring! From the moment I walked in, I was greeted with a warm smile and excellent customer service. Edwin was incredibly knowledgeable and patient, taking the time to understand my needs and preferences. He was never pushy or overly sales-y, which made the entire process stress-free. Edwin helped me find the perfect model and configuration we were looking for. He even went above and beyond to ensure a smooth financing process. I've been driving my new BMW for a few weeks now, and I'm absolutely in love with it. I highly recommend BMW of Silver Spring and Edwin to anyone in the market for a new BMW. More
Provided outstanding service during a recent purchase of a BMW X5. Went out of his way, ensured everything was prepared properly, and made my wife and my experience truly one of the best ever. We really app a BMW X5. Went out of his way, ensured everything was prepared properly, and made my wife and my experience truly one of the best ever. We really appreciate his going the extra mile. I give him 5+ stars. :) Secondly, on the day we picked the car up, Amit spent 3 hours going over the vehicle to ensure we fully understood the vehicle. There wasn't a question we asked that he could not answer. He set up everything so the car does exactly what we want. He was totaly unbelieveable. Thanks Amit! More
Amit truly is a genius! He is very knowledgeable, thorough, pleasant and funny, and took his time answering all of my questions. Also offering to be available for any furthe He is very knowledgeable, thorough, pleasant and funny, and took his time answering all of my questions. Also offering to be available for any further help I might need is invaluable. Wish I could give him a 10! More
My experience with BMW of Silver Spring is mixed. While my sales person David S. was excellent, very knowledgeable and made the process easy, the financing team was most difficult to deal with. It to While my sales person David S. was excellent, very knowledgeable and made the process easy, the financing team was most difficult to deal with. It took my 3 days to get my car. The finance guy Steve was not the best to work with, he kept reminding us about how much money they are losing on the new car when in fact this is not the responsibility of them. I guess he just cannot take off the sales person hat. For some strange reason, the finance team was responsible for my trade, asked for a CarMax match, they gave us $2k less than what I have printed. They also tried to jack to finance rate. Overall, sales person great but NOT the finance person. More
I would put 6 stars if I could! I recently purchased a CPO 2021 BMW X3M40i from Silver Spring BMW. Ron Askew was the salesman who helped me, and he made the entire process seamless, I recently purchased a CPO 2021 BMW X3M40i from Silver Spring BMW. Ron Askew was the salesman who helped me, and he made the entire process seamless, hassle-free, and enjoyable. His attention to detail, positive and friendly attitude, and full disclosure of all information about the vehicle made me highly confident in my purchase. At no point did he rush me or put any pressure on me to make a decision — he made me feel very comfortable by giving me as much time as I needed to thoroughly touch, feel, and test drive the vehicle. Aside from the car I purchased, the dealership overall had a very impressive selection of both new and used BMWs, ranging across the entire price spectrum. The service and financing staff (shoutout Steve!) were very knowledgeable and friendly too. 11/10, I would definitely do business here again! Thanks again Ron and team. Loving the car! More
I really enjoyed my experience getting a new car from BMW Silver Spring. Our Salesperson Scott Sohn was really nice ,extremely thoughtful and helpful. He really took all of our concerns into account and for Silver Spring. Our Salesperson Scott Sohn was really nice ,extremely thoughtful and helpful. He really took all of our concerns into account and for that reason, we drove away with a new car from our first visit. More
I was very satisfied with sales representative Dawit’s dealings with me. He was very responsive to all my inquiries and very active in helping me to solve issues. Really a great guy to work with. My only dealings with me. He was very responsive to all my inquiries and very active in helping me to solve issues. Really a great guy to work with. My only mini complaint about the dealership is that the charging equipment that was provided to me with the car did not function well. It took nearly two weeks to replace the charger and then in addition to this, it turned out that the adapter cable was also not suitable for this car so we had to replace that too. I am happy that the dealer took care of this eventually but still, these things should have been checked thoroughly before handing the car to the customer. But other than that, my experience with Silver Spring dealer was well. I should add that they fixed a small dent on the driver’s door for free that missed my eye when I leased the car so I am grateful for that as well. More
Kyle Greene was fantastic from the very start. I submitted a build online, and when he contacted me, he had all the details ready to go. Ordering the car was simple, and the buying process was a I submitted a build online, and when he contacted me, he had all the details ready to go. Ordering the car was simple, and the buying process was as well. He's also been very helpful after the purchase with the car's extensive new tech. More