BMW of Silver Spring

My husband and I spent time yesterday at the dealership and we had a wonderful experience, the people was were very nice, specially Mr. Rick Lopez and Mr. Kailash Joshie were so friendly and helpful, we fe and we had a wonderful experience, the people was were very nice, specially Mr. Rick Lopez and Mr. Kailash Joshie were so friendly and helpful, we felt so comfortable. We will recomend to our friends. Thanks for your help. Liris and Steve Lee More

I received a response to my survey immediatley. Very personalble and professional. Excellent customer service. Jay was great. Not only was the detail job wonderful, he also gave me BMW loaner until t personalble and professional. Excellent customer service. Jay was great. Not only was the detail job wonderful, he also gave me BMW loaner until the work was complete. Don't lose him. I would definately recommend Tishcer to friends and family. Thanks again! More

The staff at the dealership was excellent. Even though we came in only five minutes before closing, the staff allowed us to do a test drive and then stayed an hour after closing without complaint and they we came in only five minutes before closing, the staff allowed us to do a test drive and then stayed an hour after closing without complaint and they remained friendly throughout the transaction. We also were able to get the internet price without negotiation. More

I had an excellent BMW purchase experience at Tischer BMW recently. The salesperson, Kailash Joshi, took extra time to present the pre-owned car, was courteous and made the entire process very pleasant. I wa recently. The salesperson, Kailash Joshi, took extra time to present the pre-owned car, was courteous and made the entire process very pleasant. I was treated with utmost professionalism at all times and was never pressured to buy. It was my 13th BMW purchase and will remain as one of the best buying experiences ever. More

We visited Tischer to test drive a BMW 328i with intent to purchase. The sales representative of Tischer, Mr. Kailash Joshi, provided us with detailed information about the vehicle, the various options ava to purchase. The sales representative of Tischer, Mr. Kailash Joshi, provided us with detailed information about the vehicle, the various options available, and helped us identify a car that met our need. He also offered the most competitive pricing available of the four dealerships in the Washington DC metropolitan area that we investigated. I should add that some of the BMW salespersons in other dealerships we encountered were arrogant and at times simply tried too hard with their sales tactics. Mr. Joshi, on the other hand, was honest and helpful. He provided us with pricing information that was reasonable and compatible with information we collected from various websites. We didn't have to waste time haggling over price with him. The time was more productively spent on deciding what would be the best options that meet our need, and on learning about the functions and features of the car. During our interaction with Mr. Joshi, we felt that he was not just in the business to make a quick buck for himself, but was interested in having a long-term business relation with us. He continues to be helpful after the sale was completed. I would definitely go back to him for another new car and will recommend him to our friends. More

I had visited multiple BMW Dealerships as well as Lexus Dealerships looking for my new car. I found Tischer to be knowledgeable and prompt in their replies and very helpful in person. For me, buying a car Dealerships looking for my new car. I found Tischer to be knowledgeable and prompt in their replies and very helpful in person. For me, buying a car is about more than just the automobile. As a busy executive, I depend on the service of the dealer AND the quality of the car. Tischer was able to offer the the car of my choice and the service that I needed. Once in the dealership, I dod not feel pressured in anyway and felt so confident in my decision that I was able to purchase the car on the same day. I believe that as long as I am in the Washington, DC area, I will continue to use Tischer as long as their performance remains consistant. More

My sales experience at Tischer BMW was great from the moment I walked in. I requested for a Sales Advisor at the Reception Desk and I was met by Kailash Joshi within a minute. He very pleasant from the moment I walked in. I requested for a Sales Advisor at the Reception Desk and I was met by Kailash Joshi within a minute. He very pleasant from the first moment. He asked me how he could assist me and what I was looking for. I told him I was here to look at a CPO BMW 550i. There was never any pressure at any point throughout the whole process and he was very helpful till everything was complete. Any information I asked about the car and the dealer he was able to answer for me. Kailash's main focus is that you are treated well and all you needs are met. I truely enjoyed the sale experience. Kailash also followed up on items after the sale to ensure that I was completely satified. I will recommend Kailash to all my family and friends and anyone who is looking for new or used BMW in the Washington DC Metro Area. This was the best car sales experience anyone can ask for. I can say he made the difference in the whole process. Neeraj More

Rick and Mike took care of me immediately! They told me not to worry about my credit and that I wasn't going to have to travel or waste my time with any other dealership. I especially liked the Autobiograp not to worry about my credit and that I wasn't going to have to travel or waste my time with any other dealership. I especially liked the Autobiography on the vehicle and that it was certified pre-owned. This way I can still take advantage of BMW's great warranty. When the other dealerships wouldn't give me more for my trade-ins....Tisher did. I was very satisfied with the price of the vehicle, the 4.9% financing, their professionalism and committment to getting me a low monthly payment I could afford. I look forward to doing business with them again. Thank you! Jose More

Responsive from the first e-mail contact. Informative Responsive from the first e-mail contact. Informative telephone call after e-mail contact. Easy to set up an appointment. Very friendly staff greet Responsive from the first e-mail contact. Informative telephone call after e-mail contact. Easy to set up an appointment. Very friendly staff greeting you when entering the dealership. (I wish I could say the same thing about this web site.) Very professional staff at all levels. Certified inventory was comprehensive and clean. More

This is a suburb dealership... I am quite knowledgeable about auto dealers having dealt with VERY many as I have bought over 10 cars in 5 years. The manager, Andy Alexis, handled the majority of my sale. about auto dealers having dealt with VERY many as I have bought over 10 cars in 5 years. The manager, Andy Alexis, handled the majority of my sale. He was one of the best I have worked with- very patient, flexible and top of class customer service. The same with their client advisor Sigis Skirpa, who oriented me to my new car and got it ready for delivery. I was also pleased with the first salesman (Sun) I encountered, and his sales manager, Michael. There were two things in particular that were so striking about this dealership: First of all, as you can see by the number of names mentioned above, anybody and everybody at Tisher BMW is at your disposal. When one person wasn't available, another was... and all of them were informed about my deal or able to immediately access information. I never had to wait. Second, they took the time to find the exact car I wanted from another dealership, and when I requested they retrieve it that day so that I could have it that evening... while difficult to make happen... they did. I was thrilled to be in my new M5 the day I selected it. I was also impressed with their follow up by email and the electronic access to information they provide through their web-site. Tisher is a top of class dealership that provides very competitive pricing. I highly recommend these guys... I promise you will be completely satisfied. P.S. If you're considering an M5, don't hesitate... it's a rocketship that also has all the luxuries you could ever want. More