BMW of Silver Spring

Pleasant buying experience. Great prices. My favorite Pleasant buying experience. Great prices. My favorite parts of the experience: -I received a book featuring my vehicle's autobiography upon my arri Pleasant buying experience. Great prices. My favorite parts of the experience: -I received a book featuring my vehicle's autobiography upon my arrival (which contained a CarFax report and the vehicle service history). -Forthright salespersons: Maritza and Rick were both personable and knowledgeable. When we got into the negotiation process, Rick (Maritza's manager) provided me with dealer invoices, KBB & NADA values for the car, and even showed me what cars similar to mine were fetching at auctions around the country. -Professionalism: My husband had an emergency at work, so I had to go shopping alone. I had none of the experiences that normally accompany this situation. Quite the opposite in fact. Great care was taken from beginning to end, to ensure my overall satisfaction. I would recommend this dealership to others without reservation. More

Excellent People. Excellent Price!!! Best experience I have ever had in 35 years of car buying!! Wlked in to just look and walked out with a very nice Z-4 Coupe at a great price. They did all the work have ever had in 35 years of car buying!! Wlked in to just look and walked out with a very nice Z-4 Coupe at a great price. They did all the work . We were in and out in less than 1.5 hours More

I originally started working with Judy, a BMW salesperson, but eventually bought an Audi from Tischer. I still dealt with Judy and Rick Lopez from the BMW side. They were helpful and personable salesperson, but eventually bought an Audi from Tischer. I still dealt with Judy and Rick Lopez from the BMW side. They were helpful and personable. I rated the quality of work a 4 because there were some chips in the paint that the detailers missed the first time. They did correct the defects the second attempt and I am now completely satisfied. Their prices are competitive. Tischer's BMW and Audi service departments were highly recommended to me by neighbors although I have not yet had to deal with the service department. Overall, I am very pleased with my car buying experience. DHB More

We came to Tischer BMW after having test drove a few used BMW's the week before at another dealership. We considered going to CarMax but ended up checking out Tischer because Norman Weinstock came highly rec BMW's the week before at another dealership. We considered going to CarMax but ended up checking out Tischer because Norman Weinstock came highly recommended by a friend. The service we received from Norman from the start was wonderful, and the impeccable quality of the used car we purchased was more than we ever thought we would get in our price range. Everyone who sees our car thinks it's brand new, and it's a 2006. It was a very no-hassle process, and there was no "funny business" involved. Everyone at Tischer was informative and genuine. This was our first big car purchase, and after leaving we definitely would return for our next car. The prices were competitive, the website was informative, and the service was excellent. We also found the APR rates to be much lower than others out there. We have nothing but good things to say about Norman, Rick and everyone else we dealt with in this exciting and surprisingly low-stress process. More

My buying experience here was great. Each individual I dealt with was pleasant, helpful and eager to meet my needs. My first contact was with Mike K. via phone after I responded to an internet search for dealt with was pleasant, helpful and eager to meet my needs. My first contact was with Mike K. via phone after I responded to an internet search for my vehicle of choice. I meant the rest of the team during my visits to the showroom. I have purchased a number of cars in my life time and this ranks amomg the most pleasant experience I have ever had. Mike K. and Rick Lopez were pleasant, friendly and knowledgeable. They handled all the details of my purchase expeditiously. Even the sensitive price negoations were a pleasant experience. The financial and service issues related to my purchase were well handled by Michelle Gorham, Rock and Katherine. Each of these individuals was attentive and made me feel special and important. I feel very comfortable recommending Tischer to anyone. More

Great service. Attentive, prompt and get the job done the first time. The service center used to be smaller and require appointments a few weeks out for regular service. They've expanded and it is a ve the first time. The service center used to be smaller and require appointments a few weeks out for regular service. They've expanded and it is a very smooth process now. All my work has been under warranty or per BMW's regular service plan, so can't speak to out of warranty work. More

After a few weeks, we weren't making progress finding the vehicle we wanted through dealers in the Richmond area. Our own Internet searches were more effective than the feedback we got from the local dealer vehicle we wanted through dealers in the Richmond area. Our own Internet searches were more effective than the feedback we got from the local dealers. We ultimately found a couple cars we were interested in out of state and Tischer impressed us with their courteous and prompt service over the telephone. The car was reasonably priced and we received a warm reception when we arrived to take a test drive. Although we had plans to see other cars in the area that day, it became unnecessary when we got to Tischer. Sigis did a great job giving us the history on the car, explaining all of its features, and let us take it out for a ride w/o hoveering over us. Rick Lopez was very cordial and professional and attentive to our interests. Our only complaint was waiting on the business office to verify our backgrounds and credit to get our paperwork ready after we agreed on the deal. Other than that it was a great experience. More

Very excellent service from sales through financing. Judy was excellent and very knowledgeable about BMW's. She brought the car from Silver Spring to Annapolis for my tryout. This was done on her day Judy was excellent and very knowledgeable about BMW's. She brought the car from Silver Spring to Annapolis for my tryout. This was done on her day off. Car was immaculate and in "as new" condition. Completely pleased with dealership at this time. Would recommend. More

We were in the search of a BMW and we called different locations to ask for some information. Within 10 mins Rick Lopez called us back, he gave us some information and directions. We visited Tischer the s locations to ask for some information. Within 10 mins Rick Lopez called us back, he gave us some information and directions. We visited Tischer the same day. They gave us different options but we wanted see some more, so they offered us to drive a BMW for the night and go back the next for they were going to have more cars for us to look at. I guess we could keep writing much more but all we want to say is that they gave us an excellent service, they were all extremely helpfull. We had a great experience and we walked out of there exactly with what we wanted. They have a great team!!!! Shirey Hudack More

We had an excellent experience with Tischer BMW. Mr. Sigis Skirpa was very helpful, very knowledgeable and efficient. Our questions were answered quickly and correctly. We opted for the European Deliver Sigis Skirpa was very helpful, very knowledgeable and efficient. Our questions were answered quickly and correctly. We opted for the European Delivery program, so our process was more complicated than average, but still everything was handled very smoothly and professionally with no kinks. We are very pleased and will purchase our next BMW from Tischer and Mr. Sigis Skirpa. We also highly recommend the European Delivery program. It was delightful to travel from Munich, to Innsbruck, to Grindelwald in the Swiss Alps, to Montreux on Lake Geneva and then down for a long stay on the French Mediterranean in our own car. BMW treated us like royalty in Munich with a fantastic delivery facility and when we dropped the car off at the Paris airport (CDG) we were processed quickly, efficiently and even speedily shuttled to our airline terminal. Everything was flawless. We're looking forward to US delivery of our car in the next ten weeks or so. More