BMW of Silver Spring

Responsive from the first e-mail contact. Informative Responsive from the first e-mail contact. Informative telephone call after e-mail contact. Easy to set up an appointment. Very friendly staff greet Responsive from the first e-mail contact. Informative telephone call after e-mail contact. Easy to set up an appointment. Very friendly staff greeting you when entering the dealership. (I wish I could say the same thing about this web site.) Very professional staff at all levels. Certified inventory was comprehensive and clean. More

This is a suburb dealership... I am quite knowledgeable about auto dealers having dealt with VERY many as I have bought over 10 cars in 5 years. The manager, Andy Alexis, handled the majority of my sale. about auto dealers having dealt with VERY many as I have bought over 10 cars in 5 years. The manager, Andy Alexis, handled the majority of my sale. He was one of the best I have worked with- very patient, flexible and top of class customer service. The same with their client advisor Sigis Skirpa, who oriented me to my new car and got it ready for delivery. I was also pleased with the first salesman (Sun) I encountered, and his sales manager, Michael. There were two things in particular that were so striking about this dealership: First of all, as you can see by the number of names mentioned above, anybody and everybody at Tisher BMW is at your disposal. When one person wasn't available, another was... and all of them were informed about my deal or able to immediately access information. I never had to wait. Second, they took the time to find the exact car I wanted from another dealership, and when I requested they retrieve it that day so that I could have it that evening... while difficult to make happen... they did. I was thrilled to be in my new M5 the day I selected it. I was also impressed with their follow up by email and the electronic access to information they provide through their web-site. Tisher is a top of class dealership that provides very competitive pricing. I highly recommend these guys... I promise you will be completely satisfied. P.S. If you're considering an M5, don't hesitate... it's a rocketship that also has all the luxuries you could ever want. More

I cannot say enough about the outstanding service I I cannot say enough about the outstanding service I received once I walked into the door to the moment I drove away in my new BMW. My salesman Sun w I cannot say enough about the outstanding service I received once I walked into the door to the moment I drove away in my new BMW. My salesman Sun went above and beyond to make sure we found the right vehicle to fit my needs and my budget. Unlike most dealerships that try to get you in any car they can as fast as they can, Tischer BMW did the opposite. Tischer did an exhausting search and to my surprise said they didn't have what I was looking for. At first I was shocked, I have never walked into a dealership without getting haggled for at least an hour. This was my first sign that Tischer was actually listening to my needs and when they didn't have what I was looking for, they told me so. Fortunately I received a call a couple weeks later and Sun had been looking around and he had found a potential vehicle for me. The rest is history and all worked out well. More

I cannot say enough about the outstanding service I I cannot say enough about the outstanding service I received once I walked into the door to the moment I drove away in my new BMW. My salesman Sun w I cannot say enough about the outstanding service I received once I walked into the door to the moment I drove away in my new BMW. My salesman Sun went above and beyond to make sure we found the right vehicle to fit my needs and my budget. Unlike most dealerships that try to get you in any car they can as fast as they can, Tischer BMW did the opposite. Tischer did an exhausting search and to my surprise said they didn't have what I was looking for. At first I was shocked, I have never walked into a dealership without getting haggled for at least an hour. This was my first sign that Tischer was actually listening to my needs and when they didn't have what I was looking for, they told me so. Fortunately I received a call a couple weeks later and Sun had been looking around and he had found a potential vehicle for me. The rest is history and all worked out well. More

Kailash Joshi and Rick Lopez were very courteous to me from the moment I arrived at Tischer BMW. Their shared customer focus, professionalism, and 'no-pressure approach' afforded me the opportunity to tes from the moment I arrived at Tischer BMW. Their shared customer focus, professionalism, and 'no-pressure approach' afforded me the opportunity to test drive several models and to deliberate my purchase decision over the course of several days without 'on the spot' buying pressure. I was very pleased that Mr. Joshi and Mr. Lopez had the latitude to negotiate very favorable vehicle trade-in price, certified pre-owned BMW vehicle purchase price, optional maintenance package price, and new vehicle finance terms with immediate decision making authority. This level of professionalism (and customer courtesy) is unusual in this marketplace (and a welcome relief from the 'gamesmanship' at other dealerships. I was left with an overwhelmingly positive impression with Tischer BMW (I had also visited several other BMW dealerships in the Washington/Baltimore?Annapolis areas), which was a major factor leading me to 'seal the deal'. I am now enjoying a fabulous 2006 BMW 330xi thanks to the outstanding folks at Tischer BMW ! I would highly recommend Tischer BMW to anyone interested in purchasing a new or certified pre-owned BMW. More

Well what can I say? I started by searching their convenient website and found a vehicle I wanted to check out. Coming from southern MD made for a long drive, but when we arrived we found that it wa convenient website and found a vehicle I wanted to check out. Coming from southern MD made for a long drive, but when we arrived we found that it was well worth the drive for such a quality dealership. Kailash has a pleasant no pressure approach when dealing with customers. There are two things I must say he will do for you and that is keeping you well hydrated and working hard to get you the best deal possible for both your purchase and trade! Overall the helpfulness and courteousness of the entire staff at the dealership was a nice reprieve from what can sometimes be a burden of a chore in buying a vehicle. More

Once again, a great experience. We returned to the dealership to get questions answered on our comfort access and idrive. Michael Kazemburg treated us with the same patience (we are technically illit dealership to get questions answered on our comfort access and idrive. Michael Kazemburg treated us with the same patience (we are technically illiterate) and professionalism we experienced when we purchased the car. I did not think they could sustain the excellent level of service demonstrated in our first dealings with Tischer BMW - they did. More

I just brought my X3 from this dealer and I'm very impress with the service I received from my sales rep, Mikhail Bolgar. He's very courteous, on time w/appointment and taking time to explain everythi impress with the service I received from my sales rep, Mikhail Bolgar. He's very courteous, on time w/appointment and taking time to explain everything about the car to me. He never rush me into making decision. He gave me the pros and cons between the 2 cars I like. He went out of his way to make sure that I am satisfied with my X3. Among others car I own and 2 BMW, there are no others dealer gave me such a high rate of service than this dealer and my BMW man, Mr. Bolgar. I'm highly recommend anyone who are looking to buy a great strong car that built to last to go to Tischer BMW in Silver Spring, MD and to look for Mikhail Bolgar. Busara N. More

This dealership rocks. Why I say that is coz, they may you feel at home the minute you walk in into this dealership. More importantly it all comes down to the sales man you get to work with. In my case, I you feel at home the minute you walk in into this dealership. More importantly it all comes down to the sales man you get to work with. In my case, I give two thumbs up to Mr. Joshi. He seems to know what he tells his customer. The man is very easy to talk to. He carries good knowledge about BMW cars. He will not force you or make you feel that you must buy the car right away. Kailash will give you your time and space to make a wise decision. He will return your calls promptly. t times when it's necessary, he will even give you a quick call to give you heads up so that you don't feel left out. Currently working with him on a new BMW and also shopping around for other compatable vehicles in the market. Keep up the good work. More

Amazing. The buying experience was excellent. I hate buying a new car but in this case I can say there were no games,surprises or wasted time. Michael Kazemburg was knowledgeable and a pleasure to do b buying a new car but in this case I can say there were no games,surprises or wasted time. Michael Kazemburg was knowledgeable and a pleasure to do business with. (He was also very understanding of our indecisionz). The overall outstanding operation is a direct result of the involvement and attitude of the Sales Manager, Mike Maloney. Selection of vehicles was very good. I received a more than fair value on my trade-in. We shopped several dealerships. If you are looking for a BMW, new or certified, I enthusiastically recommend Tischer BMW and Mike Maloney's team of professionals. More