BMW of Silver Spring

Great Experience! Kailash was very friendly and helpful from the start. He was also one of the few salesmen willing to answer my questions over the phone and not try to get me into a high pressure sale sit from the start. He was also one of the few salesmen willing to answer my questions over the phone and not try to get me into a high pressure sale situation right away. He answered all my questions patiently and respectfully. My nervousness about purchasing my first BMW were laid to rest because I feel confident that the folks at Tischer will take care of me. If I ever need to buy another BMW again, this is the first place I am looking. And I would certainly recommend this dealership to anybody. More

I can see why Tischer is rated 1 in the area. I did most of my shopping via email and in doing so Kevin stood out from the other client advisor's of competing dealers. I decided to work with Kevin, due to h of my shopping via email and in doing so Kevin stood out from the other client advisor's of competing dealers. I decided to work with Kevin, due to his promptness in responding to all my questions and concerns and maintained a very positive and professional attitude. I have already recommended him to a friend and look forward to getting my BMW serviced here. More

This has been the most delightful experience of my life. I always had a fear of going to a Car Dealership but visit to Tischer BMW changed my outlook for good. As my Sales Advisor puts it 'Car buying should I always had a fear of going to a Car Dealership but visit to Tischer BMW changed my outlook for good. As my Sales Advisor puts it 'Car buying should be fun', it really has been 'fun' for my husband and me. Kailash was absolutely patient and answered all our questions with diligence, never loosing his cool and asking for help if he did not know a specific answer. His mentor Chris Allen, whom he called in to answer some technicalities, was also very charming and comforting to us. We bought a 328i which we are enjoying thoroughly. Kailash was nice enough to walk us around the facility and introduce us to all the relevant people; the receptionist, the Service Advisors,Cashiers, Parts Desk guys etc.I have been telling all my friends at the Church ever since and even though we live almost next to BMW of Towson, they are all determined to go to Tischer BMW when they need cars.Kailash has remained in touch with us long after we bought the car and I even got a birthday card from him, which is very thoughtful. I would recommend this dealership to everybody and specially to go to Kailash, if you want top class service. --Christina-- More

Mr. ElBaltimy treated me with great respect and was very professional. He was never overly agressive, but very knowledgeable and helpful about the product he was selling. He not only stressed "customer serv professional. He was never overly agressive, but very knowledgeable and helpful about the product he was selling. He not only stressed "customer services" as other dealers have, but he delivered it. Every concern that I had with my BMW was corrected promptly and correctly the very first time. He took the initiative to contact me after the sale to ensure that I was completely happy with my new BMW. Thank You Tischer and a special thanks to Mr. ElBaltimy. More

My client advisor Jerry Grant was very professional, knowledgeable,courteous and patient. He remained with my husband and I until he found the automobile that fit our needs. knowledgeable,courteous and patient. He remained with my husband and I until he found the automobile that fit our needs. More

I placed an order for a 335 last month. The car arrived in approximately 6 weeks and there were no surprises. The options were correct, the price was exactly as agreed upon 6 weeks ago, and the car was del in approximately 6 weeks and there were no surprises. The options were correct, the price was exactly as agreed upon 6 weeks ago, and the car was delivered in excellent condition. Kevin was great to deal with and the financial paperwork transaction went smoothly. No high-pressure tactics at all. I have dealt with awful places before (hint, rhymes with Z.O.B. in Rockville!) and this was about as pleasant an experience as I could have hoped for. In addition, they had my new license plates available on the spot so I did not have to drive around with temporary tags. I recommend this dealership and also Kevin as a salesperson. More

First off, words can't explain what I am feeling right now. It was well worth the wait for that particular car's inspection and all the wonderful things Tischer does....they make miracles happen, I truely now. It was well worth the wait for that particular car's inspection and all the wonderful things Tischer does....they make miracles happen, I truely believe it. Mike K. was incredible the WHOLE way through! I feel like I still owe him something,.... Just incredible service, communication, presence, knowledge, and most importantly, patient! My heart was in it for this car and the team of Mike K. And Mr. Rick Lopez made my dream a reality!!!! Like I said, words -really- can't explain how I'm feeling right now. And to know that I will have an on going relationship with Tischer now, gets me all excited again... I'm tearing up as I write. Yes, I know! I was "that girl" crying hysterically when those words came out of both of their mouths, "your car". Thank you sooooooooooooo much you guys!!!! You brightened that light at the end of the tunnel...and I can never tell you how much I appreciate all your efforts. It was smooth, fast, and I walked, excuse me, DROVE away, a very happy woman. My hat goes off to you guys at Tischer BMW in Silver Spring.....ESPECIALLY Michael K. and Mr.Rick Lopez. I never thought one could fall in love...but I'm proof, I can't wait to see what this relationship has in store! All I know is that I'm rockin' it in style and with people that truly do care. Thanks guys again...I couldn't do it without you ;) can't wait for the first oil change! Lol ...I LOVE TISCHER!!!!!!! -Jennifer Cespedes More

I just completed my third purchase with Tischer BMW, two have been pre-owned including this purchase. I find them to be courteous and generally dedicated to providing excellent service to their customers. have been pre-owned including this purchase. I find them to be courteous and generally dedicated to providing excellent service to their customers. Their pre-owned cars are in amazing shape, if you do find something that they may have missed, they do stand behind the car and make it rights. I highly recommend them, and will certainly return for my next vehicle. More

First off, words can't explain what I am feeling right now. It was well worth the wait for that particular car's inspection and all the wonderful things Tischer does....they make miracles happen, I truely now. It was well worth the wait for that particular car's inspection and all the wonderful things Tischer does....they make miracles happen, I truely believe it. Mike K. was incredible the WHOLE way through! I feel like I still owe him something,.... Just incredible service, communication, presence, knowledge, and most importantly, patient! My heart was in it for this car and the team of Mike K. And Mr. Rick Lopez made my dream a reality!!!! Like I said, words -really- can't explain how I'm feeling right now. And to know that I will have an on going relationship with Tischer now, gets me all excited again... I'm tearing up as I write. Yes, I know! I was "that girl" crying hysterically when those words came out of both of their mouths, "your car". Thank you sooooooooooooo much you guys!!!! You brightened that light at the end of the tunnel...and I can never tell you how much I appreciate all your efforts. It was smooth, fast, and I walked, excuse me, DROVE away, a very happy woman. My hat goes off to you guys at Tischer BMW in Silver Spring.....ESPECIALLY Michael K. and Mr.Rick Lopez. I never thought one could fall in love...but I'm proof, I can't wait to see what this relationship has in store! All I know is that I'm rockin' it in style and with people that truly do care. Thanks guys again...I couldn't do it without you ;) can't wait for the first oil change! Lol ...I LOVE TISCHER!!!!!!! -Jennifer Cespedes More

I was searching online for a 330i/'02-'04 and I saw one at Tischer BMW with no picture. I set up an appointment just to see the car and have some answers. After my previous experiences with other dealers at Tischer BMW with no picture. I set up an appointment just to see the car and have some answers. After my previous experiences with other dealers I didn't expect too much. After I met Jerry and saw and test the car I realized I found the right BMW for me. Jerry very professional and he answer all my questions, technical or financial. Also they (Jerry and Mike) appraised my old car and they come up with a good offer (above other dealers). And the finance (Joanna) was also very pleasant and professional. Because I request some extra work on my car, which they agreed to do it without extra cost, they give me a loaner car for a few days until the work is done. I owned different other BMWs and I dealt with different persons, but this experience was very pleasant. After long time I felt good about being customer and received quality service for my money. Definitely I will be back and I will recommend Tischer BMW /Jerry to my friends. Thank you. More