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BMW of Silver Spring
Silver Spring, MD
4,055 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,055 reviews
July 21, 2009
Jerry made the purchase experience enjoyable and efficient. He demonstrated superior product knowledge and excellent customer service as he put us at ease throughout the sales process. I would def efficient. He demonstrated superior product knowledge and excellent customer service as he put us at ease throughout the sales process. I would definitely recommend him to anyone interested in the purchase of an "Ultimate Driving Machine". More
by EM117775
Employees Worked With
Jerry Grant
July 18, 2009
We had a fantastic experience purchasing our new BMWxi 535 sedan from MileOne Tischer BMW. Jerry Grant and staffs gave us very impressive services. Jerry was able to find the exact car we wanted at a pric 535 sedan from MileOne Tischer BMW. Jerry Grant and staffs gave us very impressive services. Jerry was able to find the exact car we wanted at a price that was simply incredible. Dianna and Mike are also very friendly and worked efficiently. Two big thumbs up for MileOne Tischer BMW. More
by danaw
Employees Worked With
Jerry Grant
July 18, 2009
We had a fantastic experience purchasing our new BMWxi 535 sedan from MileOne Tischer BMW. Jerry Grant and staffs gave us very impressive services. Jerry was able to find the exact car we wanted at a pric 535 sedan from MileOne Tischer BMW. Jerry Grant and staffs gave us very impressive services. Jerry was able to find the exact car we wanted at a price that was simply incredible. Dianna and Mike also very friendly and worked efficiently. Two big thumbs up for MileOne Tischer BMW. More
by danaw
Employees Worked With
Jerry Grant
July 18, 2009
We had a fantastic experience purchasing our new BMWxi 535 sedan from MileOne Tischer BMW. Jerry Grant and staffs gave us very impressive services. Jerry was able to find the exact car we wanted at a pric 535 sedan from MileOne Tischer BMW. Jerry Grant and staffs gave us very impressive services. Jerry was able to find the exact car we wanted at a price that was simply incredible. Dianna and Mike also very friendly and worked efficiently. Two big thumbs up for MileOne Tischer BMW. More
by danaw
Employees Worked With
Jerry Grant
July 18, 2009
Everyone was professional. Our sales guy was very prompt Everyone was professional. Our sales guy was very prompt in calling us for our initial request,then was able to work with us to locate the car we w Everyone was professional. Our sales guy was very prompt in calling us for our initial request,then was able to work with us to locate the car we wanted and was ready for us when we showed up. We didnt end up buying the car we came to see, but upgraded to an M5 and came away with a great deal on a better car. I didn't feel any pressure to make decisions and my sales guy didn't divert to another customer while waiting for me to make my decision and they were very busy. We ended up being there after closing and the sales manager, sales guy and the finance guy stuck around to close the deal. I was impressed. I will always consider Tischer BMW a decent place to have a car buying relationship with and will recommend them to others. I've been to other BMW dealers and did not get the great treatment from the onset. Thanks, Tischer BMW! Bill & Laurie Watt More
by wowatt
Employees Worked With
Jerry Grant, Rick Lopez
July 17, 2009
My husband and I visited the Tischer Dealership to consider purchasing a BMW. I did some homework with UBS, ABCD Buyers, Costco and others. One of the things that impressed me was that we did not feel consider purchasing a BMW. I did some homework with UBS, ABCD Buyers, Costco and others. One of the things that impressed me was that we did not feel pressured; had that been the case we would have walked away. Although I had driven an Infiniti, this was my first personal experience driving a BMW and it was a smooth ride. Jerry our Client Advisor was professional, polite and humorous. I am now driving a new 328i and I am enjoying the comfort and pleasure of the BMW driving experience. Jerry this “WOW” is for you. More
by Cassie H
Employees Worked With
Jerry Grant; Andy Alexis;
July 16, 2009
Overall experience was great. i usually deal with VOB BMW since its right by my house. However it was like night and day with the level of customer service. Michael took the time to show us the car we BMW since its right by my house. However it was like night and day with the level of customer service. Michael took the time to show us the car we went there for even though it was past their closing hours. When I came back the next day the car was washed up and ready to go for a test drive. Once we got the numbers to where we wanted, Brian Carter took care of the finances and Rick Lopez made sure we were more then happy with our purchase. The team worked great together. More
by lcastillo
Employees Worked With
Rick Lopez, Brian Carter, Michael Kazemburg
July 15, 2009
I had previously bought two used 3 Series BMW's from this Dealership. Kevin was introduced to us and was very relaxed and friendly so we got down to business. I had seen a 2006 330i that I liked and we loo Dealership. Kevin was introduced to us and was very relaxed and friendly so we got down to business. I had seen a 2006 330i that I liked and we looked at it and it became clear that it was not affordable. Kevin immediately found another with fewer options which was affordable which showed that he could work with me in a very professional manner and that he was very experienced at working with customers. After a quick test drive and talking about the car(Kevin came up with a very good price) the deal was done. The car is as a BMW should be - a real joy to drive - and the purchase of the car was without stress. I can highly recommend Kevin to anyone who wants an experienced BMW customer representative to work with when buying a car. Kelvin Webb More
by kelvin webb
Employees Worked With
Kevin Hemmis
July 14, 2009
I recently purchased a 2009 328i from Tischer BMW. Michael, who was my primary salesperson, was friendly and professional. He in conjunction with Rick Lopez worked agressively to get me the best deal Michael, who was my primary salesperson, was friendly and professional. He in conjunction with Rick Lopez worked agressively to get me the best deal. I was assisted by Jerry Grant on all of the amentities of the car. He was extremely professional and customer service oriented. Overall i had a pleasurable experience at Tischer. Ebonique Love More
by ellove9
Employees Worked With
Rick Lopez, Jerry Grant, and Michael
July 13, 2009
Overall it has been a positive experience. I was very happy when BMWNA picked up the tab for my subframe damage. Being a subframe repair, the dealership themselves did not handle the actual work - they h happy when BMWNA picked up the tab for my subframe damage. Being a subframe repair, the dealership themselves did not handle the actual work - they had to send it to their bodyshop. On the dealer side of things, all was fantastic. Everything from the consultations, to the updates were top notch and prompt. Gannon rapidly helped find my car in their lot after the car was parked by someone in the wrong spot. However the body shop, the place that actually did the repairs, was not as stellar. They first repaired it wrong, which put an additional delay of 2 weeks. This was important for the fact that towards the end I had to pay for a rental. Second, after getting the car back, my car has experienced a slight resonating vibration/sound going above 70mph. When confronted with the body shop with the problem, they said it was "absurd" to test the problem because of the speed. Basically they refused to diagnose and/or repair the problem. And Thirdly, since they essentially took the rear suspension off the car to repair the problem, they should have looked for worn parts like bushings and such. After receiving the car back, I am experiencing much more creaks from the differential bushing. I will soon need to get them replaced which requires the removal of the drive shaft, flanks, differential, and more. It has been a month or two and I am still getting the vibration/sound on the highway. I am still diagnosing it myself with the help of my local shop and will hopefully find a solution. More
by woobiee101
Employees Worked With
Kevin Hull, Jack Barber
