BMW of Silver Spring

Jerry Grant assisted us at Tischer, and our experience there was positive. Jerry was straightforward, friendly, professional, and helpful. He was also patient; he understood that buying a car is a signi there was positive. Jerry was straightforward, friendly, professional, and helpful. He was also patient; he understood that buying a car is a significant investment, and let us explore and become familiar with the car freely, at our own pace. When it came down to numbers, he offered a great price. And most importantly, he hasn't changed since we bought the car, and continues to stay in touch and make sure we are happy with our vehicle. I have no doubt that if anything with the car were to arise, he would make sure we were taken care of. More

I have been dealing with Tischer BMW for years and have nothing but great things to say about them. I also have a great deal of trust with Chris Allen, one of their salespeople. I have sent many friends nothing but great things to say about them. I also have a great deal of trust with Chris Allen, one of their salespeople. I have sent many friends to Tischer because I trust them that they will deal honestly with them. More

Chris Allen and Mike Malone were outstanding. Their expertise and kindness went above and beyond. Mike searched to find the exact color, make, and model BMW I was looking for and had it shipped immedi expertise and kindness went above and beyond. Mike searched to find the exact color, make, and model BMW I was looking for and had it shipped immediately to the dealership. Chris's thoroughness to explain the features of our new car was accomplished with ease and a smile. It was a pleasure to buy my 328i convertible from Tischer BMW. Judi Masten More

I have always been pleased with Chris Allen. He is one of the most knowledgable car dealers that I have ever met and he is not pushy but he is confident which is good. Anyone interested in a BMW should g of the most knowledgable car dealers that I have ever met and he is not pushy but he is confident which is good. Anyone interested in a BMW should go to Chris. Thank you for the 7 years of service. More

Have you ever had a salesman come to your house AFTER the sale to help you with one of the controls? Chris Allen of Tischer did that for me. I have never had a better experience buying a car. The delarshi sale to help you with one of the controls? Chris Allen of Tischer did that for me. I have never had a better experience buying a car. The delarships is A+. The salesman helpded sell the car, a 328I, but the car is as great as stated. More

Let me start by stating I'm a retired Md. Trooper, and as such not a warm and fuzzy person. I also despise the car buying game most dealers play. So when I found a possible vehicle at Tischer I thought to my such not a warm and fuzzy person. I also despise the car buying game most dealers play. So when I found a possible vehicle at Tischer I thought to myself, great a 70 mile trip to the "City" just for disapointment. I contacted Rick Lopez and found him to be a laid back car guy. He supplyed the info I requested and I advised I'd stop down. The next day Jerry called and I made an appointment. On arrival Jerry was with other customers and ask if I would see Norman as to not make me wait (what a change). Norman was great. He found the vehicle I wanted to see and arranged for me to drive it over the weekend. The vehicle didn't have an option I wanted, no hard sell, no pressure. Rick checked incoming inventory and found the perfect vehicle and went to work on the price. No good cop/bad cop. Rick (pre owned manager) went over the numbers with me and made it work. The few minor problem with the car was repaired, no questions ask. Norman went over the certified pre owned warranty with me until I couldn,t think of anymore questions. On delivery day everything was perfect. Kevin in finance took care of the paperwork. Norman went over all the options, and soon I felt sorry I had to leave. This is the best car buying experence in my 53 years. Two days later Norman called to check with me, I mentioned the glovebox light was missing. The next day UPS delivered a new light. Folks, it don't get any better then the team at Tischer BMW, PERIOD!!!!!! More

Thanks to Kailash my BMW purchase was hassle free. Kailash was very professional and friendly on answering questions i had in person and over the phone, he also walk me around to show their facility, Kailash was very professional and friendly on answering questions i had in person and over the phone, he also walk me around to show their facility, Kevin was great to deal with and financial paperwork transaction went smoothly. More

I shopped online for a couple of months and found the car I wanted on Tischer's web site. When I went to the showroom, I was politely greeted by the staff at Tischer and Kevin Hemmis asked if I needed assis I wanted on Tischer's web site. When I went to the showroom, I was politely greeted by the staff at Tischer and Kevin Hemmis asked if I needed assistance. After explaining some details about the car I was interested in, Kevin was very thorough with regard to further explanation of BMW's Certified Pre-Owned Program; e.g. remaining warranty, work done on the car prior to certification, and ongoing maintenance the vehicle will require. My experience was a pleasant one - everyone was professional, not pushy, and reasonable during negotiations. I would go back as well as recommend to a friend. More

I look forward to visiting Tischer BMW because they have treated me like a "MVP" for years. Everyone who works there approaches you like a good friend, not just a client. The cars are tremendous, and the treated me like a "MVP" for years. Everyone who works there approaches you like a good friend, not just a client. The cars are tremendous, and the sales and service staffs are equally so. Every one of my questions is answered clearly and all of my concerns are handled in a moments notice. Whether I am at Tischer for a service appointment or a new sale, I am confident that I am going to be happy by the time I leave. There's no reason for me to look anywhere else for an automobile; Tischer BMW delivers the best and does it with style! More

I stopped by a few weeks back looking for a BMW convertible, and was helped by Mr. Chris Allen, whom was very knowledgeable about the product and his inventory, he then took his time and showed me convertible, and was helped by Mr. Chris Allen, whom was very knowledgeable about the product and his inventory, he then took his time and showed me a few options and let me test drive them, unfortunately none fit my immediate needs. He then introduced me to Mr. Rick Lopez who was more then helpful with other options; we agreed that he was going to follow up with me if anything new would come in. I thought nothing of it at the time, but surely enough he followed up with me and truly made me feel if I needed any help he was there to do so. I found the car that I wanted at a different car dealer, Mr. Lopez without any bad feelings answer any questions I had about the car, and stood by the BMW product 110%. Even though I did not buy the car there I will be servicing it, and referring people, because of the attitude and great service. More