BMW of Silver Spring

Jerry Grant, Client Advisor, represented Tischer with outstanding service! He made me feel as though I belonged to the BMW family even if this was my first purchase of a BMW. His incredible knowlege of outstanding service! He made me feel as though I belonged to the BMW family even if this was my first purchase of a BMW. His incredible knowlege of my new car and service has won me over for future purchases! Jerry and the oustanding assistance of the Finance Manager, Joanna McCarthy provided an outstanding service! I was amazed at how the service department was still at work even during the evening hours when most people would be at home relaxing. I was very impressed! Again, thanks to Jerry Grant for his outstanding service and I pray that Tischer recognizes the value in his salesmanship and customer service skills! Future customer and will recommend others to Tisher, and more importantly, Jerry. Thanks Jerry for a job well done! Marilyn More

I have purchased new, as well as certified luxury-line automobiles for the last 20 years. Although, I have never owned a BMW, the service level I received as I was guided through the process was, and rem automobiles for the last 20 years. Although, I have never owned a BMW, the service level I received as I was guided through the process was, and remains as much a part of the total ownership experience as I had ever imagined. From the moment I walked in the door of this dealership, marred with the look of blue collar sweat, I was treated as a royal component of a larger family. After nearly a year, It is my experience that each time I visit the dealership my family and I are always remember by name, and always treated with the respect of royalty. When we walked into the dealership, it is as if we walked into a separate world altogether. This dealership operated like a car purchasing center for the celebrity rich and famous. The staff-members are tempered, focused and attentive, not overbearing and over-aggressive. The names of my family-members are remembered, our last dealership experience is remembered, many of the people have taken a special interest in my young 9 year old son; he loves to visit the dealership (go figure), and even when I or my wife arrive unannounced, Rick Lopez, and the BMW Service Manager Joe Diss ensures that we are seen and serviced with purpose driven speed. I count the decision to purchase from this specific dealership as one of the best overall "pound for pound" decisions I have made. When the time comes again for me to purchase a new car, or when someone I know is looking to purchase, Tishcher is where I will go; equally as important, I will be purchasing from Rick Lopez. Rick and Joe have made my future purchasing decisions more about the long-term ownership benefits of service than the short-term excitement of the initial buy. I have no personal affiliations with this dealership, other than the purchase of my X5. More

I recently purchased a Certified Pre Owned (CPO) 330i from Tischer. I found a car I was interested in on their website, and emailed them. Kevin responded, and we took it from there. I really enjoyed w from Tischer. I found a car I was interested in on their website, and emailed them. Kevin responded, and we took it from there. I really enjoyed working with him. I spent a lot of time with him and visited several times before deciding. Kevin did a great job of explaining everything. He was completely no pressure -- he made it clear that he wanted to earn my business, but never pressured me to make any decisions. Instead, he encouraged me to take my time. When I decided to buy, he stayed very late to assist with the deal. Tischer puts together an "autobiography" of their CPO cars that contains all of the service records, Car Fax report, etc., which I found very helpful. Tischer lists an "internet" price for their CPO vehicles. I looked at several of their CPO cars, and they were all priced below what kbb and edmunds list as values for these vehicles. I got a discount off the price, but the asking price seems fair on these vehicles. I haven't yest used Tischer's service department, so I can't comment on that, but the buying experience was the best I've had at any car dealer. More

I WAS VERY PLEASED TO HAVE WORKED WITH JACOB AND MICHAEL. MICHAEL TOOK ME OUT FOR TESTING THE CAR ON MY FIRST VISIT AND EXPLAINED ALL THE DETAILS. DURING MY SECOND VISIT I WORKED WITH JACOB. HE WA MICHAEL. MICHAEL TOOK ME OUT FOR TESTING THE CAR ON MY FIRST VISIT AND EXPLAINED ALL THE DETAILS. DURING MY SECOND VISIT I WORKED WITH JACOB. HE WAS VERY HELPFUL AND PATIENT DURING THE PROCESS OF FINALIZING THE PURCHASE; HE KNOWS HIS JOB VERY WELL AND HOW TO EXPEDITE THE PROCEDURE IN A PROFESSIONAL AND EFFICIENT MANNER. I WOULD NOT HESITATE TO RECOMMEND BOTH GENTLEMEN AND THIS DEALERSHIP TO MY FRIENDS. More

I stumbled on Tischer while looking for a used car on the internet. I stopped in and was greeted warmly by Jerry right away. He showed me the car I was interested in and answered all my questions with ease internet. I stopped in and was greeted warmly by Jerry right away. He showed me the car I was interested in and answered all my questions with ease. He did a great job explaining the many fine attributed that BMW had to offer( this was my first one). I am now the proud owner of a BMW thanks to Jerry and Joanna(finance dept). They both did a great job and will keep me coming back. More

I decided to downsize and began internet shopping for an affordable used car, stumbled over Tischer BMW and just so happened to find the most awesome deals in the specials section. Kevin Hemmis and his team affordable used car, stumbled over Tischer BMW and just so happened to find the most awesome deals in the specials section. Kevin Hemmis and his team were sensitive to the fact that 6 hours before our meeting, I scratched and dented my trade-in! Bad luck, right?!! However everything was taking care of and I was given a fair trade-in value. I drove away with a gorgeous 2006 convertible. What more can I say- Exceptional service!! More

I strongly recommend Mileone Tischer BMW and sales personnel Jerry Grant. He was very courteous and professional, I did not feel pressured in to making any decisions. I felt he was very honest wanted personnel Jerry Grant. He was very courteous and professional, I did not feel pressured in to making any decisions. I felt he was very honest wanted to make sure that I was comfortable with any purchase that I was planning on making. I strongly recommend this dealership and Jerry Grant as your sales advisor. I truly did have a positive experience. Kim E. More

If you really want to buy a BMW from Tischer, Jacob is the man! He spent a lot of time going over all the relevant details with me. He was very honest and realistic and went out of his way to make sure the man! He spent a lot of time going over all the relevant details with me. He was very honest and realistic and went out of his way to make sure I was completely satisfied with my new car. Every time I have any questions about my car, Job is always available to answer my questions. More

Jerry was extremely helpful in helping us locate the vehicle we wanted. Once we found it he worked hard to get us the best price possible. He did an excellent job of explaining o us all the benefit of vehicle we wanted. Once we found it he worked hard to get us the best price possible. He did an excellent job of explaining o us all the benefit of buying a certified pre-owned BMW. We got the car we wanted at the price we wanted. Thanks Jerry!! Stacey and Roselle Nicholson More

After visiting the majority of BMW dealerships in the Washington DC metro area, BMW Tischer has won our business for several reasons. #1: best cars in terms of quality, cleanliness, selection. #2: best s Washington DC metro area, BMW Tischer has won our business for several reasons. #1: best cars in terms of quality, cleanliness, selection. #2: best sales staff. Michael Bolgar was highly knowledgeable about each car we test drove, provided full disclosure about pros and cons of each car, and has gone above and beyond to accomodate us. #3: When are back for service, we are receiving the same level of care and attention as when we purchased the vehicle. BMW Tischer and its staff are truly delivering on BMW's brand promise. More