BMW of Silver Spring

Last week, I began discussions with Andy Alexis about trading my car in for a new one. Andy had worked with me on two previous occasions and I was thoroughly satisfied with his customer service and exce trading my car in for a new one. Andy had worked with me on two previous occasions and I was thoroughly satisfied with his customer service and excellent attitude for making sure that I was satisfied. Therefore, I contacted him again when I was ready to get another car. Andy introduced me to Kailash Joshi. Kailash is an excellent salesperson. He spent an enormous amount of time with me making sure that I was satisfied, understood everything that was being done and explaining everything about my car. He even went over things that were the same in my previous car because he wanted to make sure that I got the full benefit from everything the car had to offer. When I left, he kept telling me to call if I ever had a question. He, in fact, called me to make sure there was no problem. This review cannot begin to explain how satisfied I feel knowing that Kailash and Andy are just a phone call away if I ever need help. I have been dealing with Tischer BMW going on six years now and I am as elated as I was in the beginning. Joe Diss in the service department as well as the other employees have always made me feel welcome and happy to be there. I have never been disappointed when I left Tischer and I will definitely go back to confide in Kailash and Andy and the service department team. To anyone who is in the market for a car, I recommend Kailash because I know that you will be satisfied with his help. Jewell Little More

I have dealt with Tischer Autopark on many occasions over nearly 15 years, buying new and used vehicles and having them serviced. The sales and service personnel have always been outstanding. Most recently I nearly 15 years, buying new and used vehicles and having them serviced. The sales and service personnel have always been outstanding. Most recently I worked with Mike Thompson to purchase a used car; his manager was Rick Lopez. Both of them were knowledgeable and courteous. They addressed every concern that I had in a most straightforward and reasonable manner. I always got straight, honest answers. After we worked out the terms of the deal, Anthony Lucas in finance took care of the final details in a pleasant and painless manner. What a terrific group of pros! I've never had better experiences with any dealer! More

I had been looking for a 2007 335i manual transmission. I found one at Tischer, from whom I have bought four cars in the past. Manny was helpful, friendly and was able to answer all my questions. Since I I found one at Tischer, from whom I have bought four cars in the past. Manny was helpful, friendly and was able to answer all my questions. Since I live in Florida he arranged to have the car shipped to me and to do all the necessary paperwork, including financing. When the car arrived it had been put beneath another car that was leaking oil. I mentioned this to Manny and he immediately advised me to get the car detailed at Tischer's expense. I've never bought a car through the internet before. This has been an excellent experience and I'd do it again. I would recommend anyone interested in buying a BMW unseen from a dealer via the internet, contact Manny. You will not be sorry. More

I enjoy working with MileOne Tischer BMW. I received great customer service in the purchase of my BMW 6 series and they are great with the maintenance program. Very quick to schedule an appointment and great customer service in the purchase of my BMW 6 series and they are great with the maintenance program. Very quick to schedule an appointment and very timely on completing the work on the vehicle. It was a great experience. More

I found Jacob Raykhel to be attentive,friendly, knowledgeable and helpful in my search for a used 328I. The finance office was also helpful in locating an interest slightly lower than the one I int knowledgeable and helpful in my search for a used 328I. The finance office was also helpful in locating an interest slightly lower than the one I intended to use. Jacob has been available for a few questions I have had and I believe his offer to respond to any followup questions I have. I walked in with no knowledge of Tischer BMW's reputation. My experience was very good and I believe all future contacts will be likewise. More

I visited Tischer BMW a few weeks ago to make inquiries about ordering a 2011 328i from the factory. Kailash Joshi introduced himself, answered all my questions and met me for a test drive a few days late about ordering a 2011 328i from the factory. Kailash Joshi introduced himself, answered all my questions and met me for a test drive a few days later. We "built" the car I wanted and arrived at a very competitive price. In the middle of this process my Dad got sick and was hospitalized. I informed Kailash that things would need to be put on hold until my Dad was better. From that moment on, until I sat down with him and ordered the car last week, I recieved no pressure and Kailash kept in touch to reassure me that he was there when I needed him. He understood that the new BMW took a back seat to my family issues and he treated this with respect, dignity and compassion. When the car arrives I would like to follow up re: Tischer BMW service, but at this point I can say that their sales force, as exemplified by Kailash Joshi, is first class. Knowledgable and compassionate sales people like Kailash Joshi are few and far between. Tischer BMW is fortunate to have him as part of their team. More

Kevin Hemmis and Joanna McCarthy were nothing short of excellent in providing customer service and a great car buying experience. They researched the necessary information that I had requested. They kep excellent in providing customer service and a great car buying experience. They researched the necessary information that I had requested. They kept me up to date on the vehicle I was looking to purchase. Their customer service during the actual car buying experience was not traditional--they did not pressure you--they provided their expert knowlege and allowed you to make the applicable choices. I would most certainly recommend this dealership to make your BMW purchase. More

I came across a 750iL that at Tischer. The only problem is that I live 450 miles from them. However, Rick and Mike made the decision easy for me to fly down to pick up the car. They had me picked up at t is that I live 450 miles from them. However, Rick and Mike made the decision easy for me to fly down to pick up the car. They had me picked up at the airport, taken to the dealership where the car was ready for my test drive. I bought the car, love it, and have been very happy with the overall experience. I highly recommend Mike, Rick and Tischer BMW. More

Great customer service. I'm a customer for life. Manny El Baltimy and Rick Lopez took very good care of me and made me feel like family. This is my second car from Tischer and they went out of their way to m Baltimy and Rick Lopez took very good care of me and made me feel like family. This is my second car from Tischer and they went out of their way to make me happy. I am very happy with the way I was treated. More

This is a very good and friendly Dealer,Kailash is a nice sale man,he always make sure that I have been take care of every thing before I take the car home ,even I don't have enough time, he said: please c sale man,he always make sure that I have been take care of every thing before I take the car home ,even I don't have enough time, he said: please come back tomorrow and give me 1 hour to go through every detail of the car, that what I need to know how to function it . It is very nice when you buy a new car and have that kind of sale man like that.So when I took my new X6 home, I found out the car had missing a cover and little dent,and I called Kailas but He was on vacation and I had talk to Andy( Sale Manager) and he told me to bring the car right back for him to see, after he saw it and he taken care it right away,also he had someone to drop me home of and pick me up when the car is ready,Andy such a very nice person and responsibility, that he know how to taken care of the business,and he always smile to the customer too.I was very happy to work with them, because from sale man to sale manager,They have excellent service ,and I think I done the right thing to bought a new car here. More