BMW of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Tischer BMW was a pleasure to do business with. I used the Costco Auto buying program and was put in contact with Kailash Joshi. Kailash is a professional and courteous salesman who is really passionate the Costco Auto buying program and was put in contact with Kailash Joshi. Kailash is a professional and courteous salesman who is really passionate about the cars he sells. He was very willing to work with us on pricing and took the time and effort to locate a car for us that was not available on his lot. The car was delivered quickly and we were pleased with our purchase. I recommend Tischer BMW and Kailash for anyone interested in buying a BMW. More
Bought my 328 from Tischer a couple of weeks ago. My overall experience was very good. I worked with Kailash at their Internet sales department. I browsed their inventory online, made an offer on a car overall experience was very good. I worked with Kailash at their Internet sales department. I browsed their inventory online, made an offer on a car in stock and picked it up on my first visit. Know the numbers and you can get a great deal. Customer service has been excellent, they are prompt and everything you would expect from a luxury car dealership. I would highly recommend working with Kailash. He was straightforward and very helpful throughout the buying process. More
Great customer service was provided at this dealer. I look forward to future business with this dealer. When I walked into the dealership, I was immediately greeted and directed to a sales representative look forward to future business with this dealer. When I walked into the dealership, I was immediately greeted and directed to a sales representative. The sales rep, Lonny, was great! He took his time with me and my wife and the end result was a great BMW. More
I recently purchased a 2007 BMW X5 from Tischer and I can't say enough great things about working with Kevin Hemmis, the sale representative. After I talked with him over the phone, he quickly found the can't say enough great things about working with Kevin Hemmis, the sale representative. After I talked with him over the phone, he quickly found the car with all the options I was looking for. He showed me the car, explained how all the features in the car worked, and took me for a test drive. He answered all my questions professionally, and worked with me on the price. If you are shopping for a BMW, I strongly recommend Kevin. His knowledge is top notch, and his prompt service and attention to detail are second to none. More
Compared to my terrible experience at a BMW dealer in Rockville, Tischer BMW proved to be a much better dealership in DC area, mostly thanks to Kevin Hemmis, the sale representative. After I talked with Rockville, Tischer BMW proved to be a much better dealership in DC area, mostly thanks to Kevin Hemmis, the sale representative. After I talked with him over the phone, he quickly found the car with all key options we are looking for. He showed me the car, explained how xDrive works, and we had a test drive. He answered all my questions professionally, and helped to get the price down to the best he can do. However, what happened next was really unprofessional. More
Baught a 2006 525i and I have had non-stop problems with the car. The salesman told me the car had a "straight v-6", I almost laughed. The service people are very nice until you speak ill of the car or thei the car. The salesman told me the car had a "straight v-6", I almost laughed. The service people are very nice until you speak ill of the car or their work. I'm glad that I have the CPO warranty or I'd be in trouble... More
Poor service. Other than oil change, every visit require 2 or more days to repair. Often find lose clips or screws on the seat or floor after pick up the car. Here are some examples of poor se require 2 or more days to repair. Often find lose clips or screws on the seat or floor after pick up the car. Here are some examples of poor service. 1. Took the vehicle car in 3 times for smoke coming out the front engine hood/grille area. 3rd visit I included a video clip to proof the problem for the Service Advisor. Guess what, I was told it’s normal. Amazing! 2. Latest visit for replacing CCC unit. When I pick up the car, DVD Navigation disc and Music CD were gone. Battery terminal cover was broken and left in the truck. 3. I decided to take the vehicle to BMW VOB for the engine smoke issue. I was told the engine smoke issue during the rain/wet road condition is due to the missing engine/body panels (part #51-75-7-138-612 and 51-75-7-138-601). Total cost to replace them would be $600. So, I called Tischer to explain that I got the vehicle as CPO from them and only used them for all my service works. They denied the claim and told me these pieces could just fall off the road not their responsibility. I believe these two under body panels has over 10 screws to hold them, not mentioning they are huge pieces, if any one of them fell off during driving, I would have notice. Trust is gone. Too many chances were given, but denied... I’ve been Tischer customer since 1993 (2 BMWs and 2 Subarus). It is sad that Tischer BMW service is so poor that I had to end the relationships. More
The quality of service is outstanding. We could not have asked for more informative and helpful service. The team at this dealership works together like a well oiled machine! We really can't say enough good asked for more informative and helpful service. The team at this dealership works together like a well oiled machine! We really can't say enough good comments. Other dealerships could learn from them. More
The attitude was friendly and straightforward. The sale person spent time to assess my neeeds in a car and suggested the right options. I was given choices in terms of car colors. while testing the car , t person spent time to assess my neeeds in a car and suggested the right options. I was given choices in terms of car colors. while testing the car , the sale person was informative, patient and objective. There was no overtones of pushy salesmanship. More
My wife and I recently bought a BMW 328i from this dealership. I have to say our experience there was great. we did not feel pressured at all. Mr. Weinstock (our sales rep) was very friendly, polite a dealership. I have to say our experience there was great. we did not feel pressured at all. Mr. Weinstock (our sales rep) was very friendly, polite and helpful. we got a good deal on the car, and we are very satisfied with the overall experience. I highly recommend this dealership if you are in the market for a BMW. More