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BMW of Silver Spring

Silver Spring, MD

4.9
4,081 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,081 reviews

May 02, 2010

Tischer BMW was a pleasure to do business with. I used the Costco Auto buying program and was put in contact with Kailash Joshi. Kailash is a professional and courteous salesman who is really passionate More

by vvegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
April 30, 2010

Bought my 328 from Tischer a couple of weeks ago. My overall experience was very good. I worked with Kailash at their Internet sales department. I browsed their inventory online, made an offer on a car More

by karthikrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kailash, Joana
April 29, 2010

Great customer service was provided at this dealer. I look forward to future business with this dealer. When I walked into the dealership, I was immediately greeted and directed to a sales representative More

by JTwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lonny
April 29, 2010

I recently purchased a 2007 BMW X5 from Tischer and I can't say enough great things about working with Kevin Hemmis, the sale representative. After I talked with him over the phone, he quickly found the More

by cteitsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hemmis
April 28, 2010

Compared to my terrible experience at a BMW dealer in Rockville, Tischer BMW proved to be a much better dealership in DC area, mostly thanks to Kevin Hemmis, the sale representative. After I talked with More

by liux
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hemmis
April 26, 2010

Baught a 2006 525i and I have had non-stop problems with the car. The salesman told me the car had a "straight v-6", I almost laughed. The service people are very nice until you speak ill of the car or thei More

by VengefulTick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
April 20, 2010

Poor service. Other than oil change, every visit require 2 or more days to repair. Often find lose clips or screws on the seat or floor after pick up the car. Here are some examples of poor se More

by dciksh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor and manager
May 04, 2010 -

BMW of Silver Spring responded

On behalf of the dealership I would like to extend my deepest apologies for the events that have occurred. The example of poor customer service that you provided is most certainly not considered acceptable; we did fall short. When circumstances like yours occur, we make it a priority to see to it that they are corrected. We know that our business is judged by how we deal with customer concerns. Your concern has not fallen on deft ears. We are always open to make changes and grow to fulfill our customer's needs. We are however glad that you did bring this to our attention so that we can make sure this doesn’t happen to other customers. Please let us be in contact if there is anything that we can do to make things right for you and your BMW.

April 20, 2010

The quality of service is outstanding. We could not have asked for more informative and helpful service. The team at this dealership works together like a well oiled machine! We really can't say enough good More

by nancyscarola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Anthony, Rick
April 18, 2010

The attitude was friendly and straightforward. The sale person spent time to assess my neeeds in a car and suggested the right options. I was given choices in terms of car colors. while testing the car , t More

by adishmueli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bolgar and winestock
April 16, 2010

My wife and I recently bought a BMW 328i from this dealership. I have to say our experience there was great. we did not feel pressured at all. Mr. Weinstock (our sales rep) was very friendly, polite a More

by sinrnma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Weinstock
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