BMW of Silver Spring

Living in Central PA we found limited choices for a BMW 330ci convertible that met our requirements, so we expanded our search to Maryland. After a horrible experience with another MD dealership and 4 hou 330ci convertible that met our requirements, so we expanded our search to Maryland. After a horrible experience with another MD dealership and 4 hours of wasted driving through strong storms to see a vehicle far from its promised condition, we were reluctant to rely on a salesman’s representation of the vehicle he was trying to sell on the internet. When I first got a return call from Kailash, my reluctance (and even some distrust) was still present, despite Kailash’s assurances that the vehicle as presented online was everything they said it was and more. Kailash sounded honest enough and convinced me to take another 2 hour trip to see the vehicle I was assured met my high expectations. When we arrived, my doubts were erased completely, and we found a vehicle as good if not better than promised. The dealership took pride in presenting a quality vehicle for sale, including four new tires, new brake service and performing the latest scheduled maintenance. Needless to say, we purchased the vehicle there on the spot, and drove it back to PA feeling very satisfied. The sales team was very friendly, personable, and even left us with departing hugs. Follow up from Kailash has also been above expectations. We needed one rear floor mat for the vehicle, and Kailash sent us a full brand new set. We couldn’t be happier with our new convertible, and with the people of Tischer BMW of Silver Spring. We’ve recommended my parents contact Kailash as they have been kicking around the idea of a convertible BMW themselves. More

mike and chris take very good care of us and make the car purchasing procxeedure as expedited and painless as absolutely possible. they bend over backward to make purchase and delivery of the vehicle extreme purchasing procxeedure as expedited and painless as absolutely possible. they bend over backward to make purchase and delivery of the vehicle extremely easy and convenient...it's actually a 'fun' experience that we can look forward to...we feel as if we've known them forever ;) More

I contacted this dealer about a specific car located at another dealer. They were able to locate the car I requested and gave me a good price through e-mail. I then visited the dealer to double check that another dealer. They were able to locate the car I requested and gave me a good price through e-mail. I then visited the dealer to double check that I liked the color. I made my deposit on the car and was told to expect delivery in one to two days. I thought that they confirmed that they were able to get this car while I was still there. This was on Tuesday. Thursday comes around and I am told that another person bought this car from the dealer that the car was located at and they never actually secured the car. In addition to this, I found out that this car was equipped with an extra $4,000 dollars worth of options that they didn't know about, so they would not have been able to sell me this car at the negotiated price anyway. You can imagine, I was very excited about this deal. This is my first car purchase and I found exactly what I wanted for a great price, but then was let down in the end. The dealership was friendly enough, but they couldn't deliver on the car I placed a deposit on. They couldn't offer me anything else similar without me having to pay a higher interest rate and a few thousand dollars more. More

I originally contacted the dealership through their website (a query on a used car). A salesman got back with me the next day, the car I was interested did not pass the dealership review and was not b website (a query on a used car). A salesman got back with me the next day, the car I was interested did not pass the dealership review and was not being offered for sale. The original sales person I spoke with left the dealership but a manager followed up a few weeks later to see if I was still interested; he wanted additional information on what type of vehicle I was looking for. I provided more detail and he followed up a few days later when a vehicle arrived which he thought I might be interested in -- he also provide the name of a sales person for me to work with. Bottom line - the overall experience was good, the salesman was excellent and I have a new car. More

I contacted MileOne Tischer BMW regarding a BMW 328 CPO car listed online. Within a day I received a call and email from Kailash with the information I requested. I was particularly impressed with the info car listed online. Within a day I received a call and email from Kailash with the information I requested. I was particularly impressed with the information he provided on the phone matching the actual vehicle specifications perfectly when I visited (this was important as I was driving from out of town for the purchase). Their documentation on the vehicle's history (not just CARFAX, actual complete maintenance history) was thorough and were transparent. He was also very helpful in working with me to get the BMW financing. Overall it was a pleasant car buying experience the way all dealerships should work ideally. I highly recommenced this dealership. More

As previous Audi owners, Jacob was able to do the impossible. He demonstrated why we should become BMW fans. After a very snotty experience at another local BMW dealer, we happened to go to Mile One impossible. He demonstrated why we should become BMW fans. After a very snotty experience at another local BMW dealer, we happened to go to Mile One which had both Audi and BMWs. Jacob had us test drive both cars,one after the other,and that was decisive for us. We bought a 2010 328 x drive and are very pleased. The other dealer had made us feel like wanting to buy a 3 series for a good price was asking for charity and their clientele were above that, but Jacob showed us the value of being part of the BMW family, be it the most economical or top of the line. More

I was an out of state buyer and found a CPO 550I at Tischer BMW. Upon my visit, the car checked out exactly as they had described it. I was very impressed with the staff and the service they provided Tischer BMW. Upon my visit, the car checked out exactly as they had described it. I was very impressed with the staff and the service they provided me. I would highly recommend them to anybody searching the web for a CPO BMW. They make it happen! More

Went to BMW Tischer in Maryland to look for a used car. They were all very helpful and didn't pressure me into anything. I would definitely recommend them to any of my friends looking for a new car. The ca They were all very helpful and didn't pressure me into anything. I would definitely recommend them to any of my friends looking for a new car. The car I bought was in excellent condition. They called me the next day to make sure I was happy with everything. I will definitely be going back there in the future. More

My experience with Tischer BMW was excellent. Both Kevin, and Rick were very friendly. No pressure, no hassles, made the process very smooth. My wife and I came back very satisfied with our car buying experi and Rick were very friendly. No pressure, no hassles, made the process very smooth. My wife and I came back very satisfied with our car buying experience. The pre-owned car was exactly as described, and flawless. This dealership is a well oiled machine. Kevin has followed up since the purchase, and we are enjoying the car immensely. We would strongly recommend Tischer, Kevin, Rick and their team for anyone in the mid-atlantic area considering a BMW purchase. You will recieve top notch service with a smile. Thanks guys! More

My husband and I had the most pleasing experience at Tischer BMW of Silver Spring with Mr. Kailash Joshi. He is to be commended on his excellent customer service skills, and knowledge about BMWs. The Tischer BMW of Silver Spring with Mr. Kailash Joshi. He is to be commended on his excellent customer service skills, and knowledge about BMWs. The car purchasing experience can be so hairy, and he made it painless. We actually started with a pre owned certified vehicle search, and he was quite helpful in helping us find a vehicle that matched my wish list. In the end, we ended up with a new 2011, better than I had hoped for. He also took the time to give us a tutorial on the vehicle's multiple features, and had made it clear he is available for any future questions. I was recommended Mr. Joshi by another previous satisfied customer, and will definitely recommend him further. He is an asset to Tischer BMW of Silver Spring. Thank you for the great experience. I look forward to enjoying my new car! More