BMW of Silver Spring

This was by far the nicest car buying experience that I have encountered. Upon arrival, Kevin was totally prepared and presented me with a binder with all the pertinent information on the vehicle that I w have encountered. Upon arrival, Kevin was totally prepared and presented me with a binder with all the pertinent information on the vehicle that I was interested in. Our test drive was very informative and the whole negotiation went very smoothly. Joanna took care of all the paperwork very professionally and the whole experience was fantastic. Thanks. More

Kevin was a true professional – he gave me the bottom line price which beat both local dealers in my area – the 100+ mile trip to the dealership was worth the drive – wife loves the drop top 328i and she line price which beat both local dealers in my area – the 100+ mile trip to the dealership was worth the drive – wife loves the drop top 328i and she is looking forward to many evening enjoying the true automobile driving experience that only a “Tischer” BMW can deliver :-) -- Thanks Kevin (sales) and Anthony (finance). Scott More

I have been a customer of Tischer BMW since 2004. I am a repeat customer with Tischer and with sales representative, Andy Alexis because of Andy's caring and trustworthy personality. Andy goes above and bey repeat customer with Tischer and with sales representative, Andy Alexis because of Andy's caring and trustworthy personality. Andy goes above and beyond in customer service and makes me feel comfortable and informed making such a lofty purchase/lease. This is why I have continued to give Tischer my repeat business. More

Professional, friendly, well kept dealership with focus on service. Pleasant experience overall. Car selection good and management style nice. Best dealership I had been to in VA and MD. Glad I found the on service. Pleasant experience overall. Car selection good and management style nice. Best dealership I had been to in VA and MD. Glad I found the dealer. Only problem is location is quite far from DC. More

Needed to transition out of my Lexus lease in a week and contacted Tischer BMW about a loaner 328 coupe that I saw online. Kevin Hemmis responded to my email inquiry the same day I submitted and did everyt contacted Tischer BMW about a loaner 328 coupe that I saw online. Kevin Hemmis responded to my email inquiry the same day I submitted and did everything necessary to insure that the deal I needed got done. The dealership was sensitive to the fact that I was not local and was traveling over four hours to get there. With that in mind they accepted photos of my trade and gave me a guaranteed minimum price on my trade that was what exactly what I needed. The car was perfect when I got there and the deal was smooth. Thanks Kevin and Tischer BMW. More

On 6/19/10, I went in for a scheduled service visit and Kevin Hull explained the particulars of the work that would be done to my vehicle. He was patient and informative. A true professional. Rick Lopez Kevin Hull explained the particulars of the work that would be done to my vehicle. He was patient and informative. A true professional. Rick Lopez provided me with a vehicle so that I wouldn't have to stay at the dealership for hours. This dealership makes the process worry free. More

Chris made me feel like I am a valued customer and makes every step of the process easy. I have already referred several people to give Ticher a shot at making a deal, and I will continue to do so. The VIP every step of the process easy. I have already referred several people to give Ticher a shot at making a deal, and I will continue to do so. The VIP service is what I like most and why I first considered Ticher rather then vob More

Kailash was up front regarding pricing and very responsive to calls and emails. He provides the type of service that many other dealerships simply will not. Agreeing on the price of the car was sim responsive to calls and emails. He provides the type of service that many other dealerships simply will not. Agreeing on the price of the car was simple and painless. He explained all of the features of the car upon delivery and tracked the car for me during transit. Kailash is a pleasure to work with and I will be purchasing my next BMW from him. Joanna reviewed all of my options to complete my lease agreement and explained all of the monthly payment scenarios. My tags were ready for me to drive off the lot and the process was painless. Paperwork was promptly prepared to get me on my way. More

I love this dealership. This is my second BMW car buying from them. They first introduced me to the BMW car class and customer experience and I cant imagine driving another car. The staff goes out of their from them. They first introduced me to the BMW car class and customer experience and I cant imagine driving another car. The staff goes out of their way to make you feel at home and the overall interaction makes you feel like part of one big family. They have excellent knowledge base of the cars they are selling and help you find the right car for your taste. And the service is simply outstanding. My first car was the 2007 BMW 335i hardtop convertible. I just recently purchased the 2011 335is hardtop convertible. The overall buying experience is so welcoming and exciting I couldnt imagine having another dealership handling my BMW purchase. And the excellent service is just icing on the cake. Thanks guys!!! More

From the moment I walked into the dealership, to the moment I walked out, I received excellent customer service through my entire experience. When you are in the field of sales/ customer service, it is moment I walked out, I received excellent customer service through my entire experience. When you are in the field of sales/ customer service, it is highly important that you are friendly, approachable, knowledgeable, and only interested in one thing: getting to know the customer, what their needs are and what you can do to make them happy and that is exactly the type of service I received. Mr. Cunningham is very passionate about what he does and it is apparent that he also takes pride in being knowledgeable about the product he is selling. I was very impressed that he had done his homework and knew everything from how the car handled, to it's history and it's current state, and all of it's features. He had no doubts or second guesses. He wasn't interested in just selling me a car, he was interested in making sure that as the customer, I left happy....and I did. Thank you Brian and thank you MileOne Tischer BMW, Silver Spring. More